Customer Service Recovery Coach

Allen Bradley

Baltimore, MD

Self-motivated, hard worker and dependable team member

Authorized to work in the US for any employer

Work Experience

Housing coordinator

Divine Light - Baltimore, MD

September 2022 to Present

Peer Recovery Coach

St. Agnes Healthcare, MD - Baltimore, MD

May 2018 to Present

Patients that come to the emergency department with any type of substance use disorder, I give brief intervention assessment, and placement for substance use programs, and resources in the community Residential Counselor

Shura Inc

November 2013 to Present

Take care of developmental disabled adults each day. Assist them with daily living skills, obtaining personal and social goals.

Supervisor of Supportive Employment

Freedom To Choose Inc

May 2010 to Present

Oversee the day to day operation of the program. Attend scheduled IP meetings for the individuals. Advocate for the individuals for potential work and employment. Ability to use problem skills pertaining to staff call outs and/or any staff issues. Address any negative behaviors that will interfere with the progression of the individuals being served.

Crew Chief Supervisor

Open Doors

June 2009 to May 2010

Supervise a crew to include painting, landscaping and cleaning streets. Responsible for maintaining and transporting all equipment at job sites.

Education

Lombard High School - Baltimore, MD

June 1981

Skills

• Computer literacy (4 years)

• Management (6 years)

• Customer service

• Time management

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