KENNETH R. YOUNG

*** ********** ******, **** *-*

North Haven, CT 06473

(H) 203-***-**** Email: advree@r.postjobfree.com

PROFILE

A results driven operations professional with fifteen years of experience in both business and technical environments. Able to implement solutions to address business needs and generate measurable results. I am a very detail-oriented, organized individual with excellent problem solving skills. Enthusiastic, self-starter, with strong multitasking abilities. Attributes are attention to detail, follow-through, sound judgment, confidentiality, organization, excellent time management skills and the ability to work under pressure.

EMPLOYMENT HISTORY

Harris Wealth Management Inc., North Haven, CT 2007-Present Sales Assistant

Provide full support to top producing financial representative (owner), including heavy client contact via phone as well as in person, prepare new business documentation using Laser App Enterprise software program, process client updates utilizing several various programs including OMNI source and DST Vision, maintain files, process telephone redemptions, maintain daily cash blotter (receivables) with transactions processed. Maintain client database in ACT Advisor 35 by Sage software. Maintain sales literature and prospectus files. Perform client transactions on Net Exchange Pro system. Prepare and process all incoming and outgoing correspondence. Duties included dealing with difficult customer service issues. Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.

PRUDENTIAL FINANCIAL INC., HARTFORD, CT 2005 - 2007 Investment Operations Associate

Ensure timely and accurate processing of all new account applications, Rollover IRA, Roth IRA, Traditional IRA, nonqualified accounts. Provide investment instructions to trading team based on direction provided by client. Process and prepare various spreadsheets for Dubuque Output Mailings, and User Id Pin letters. Send out Fulfillment Kits via Sales Link for all new accounts. Receive and log in work tracker all 401k rollover checks and process Daily Bank Deposit via desktop system. Complete compliance letters as required on new accounts. Perform address changes, and additional account maintenance functions.

AMERICAN SKANDIA MARKETING, INC., Shelton, CT 2000 2003 Mutual Fund Liaison Representative

Originally employed as Mutual Fund Representative in call center, responsible for direct customer contact as well as sales representatives, handling of all account transactions via desktop computer. Promoted within four months to Quality Specialist responsible for total review of all financial transactions processed. Performed responsibilities with limited supervision and with a 99.8 accuracy level, worked under considerable deadline requirements to finish all of the days transactions prior to market close. Mutual Fund New Business Associate responsibilities included the internalization of the processing of direct New Business applications, processing of all financial transactions on existing mutual fund accounts, maintenance, research, problem solving, performed duties with limited supervision. Maintained series 6 license, completed several continuing education programs.

POLARIS FINANCIAL SERVICES, INC., New Haven, CT 1996 - 2000 Administrative Sales Assistant

Create initial client file via desktop and process all mutual fund and variable annuity applications. Provide weekly status on all asset transfers until funds have been received. Process client redemption requests, change of broker dealer requests, all fund directed re- registration of mutual fund accounts and all re-registration of securities directed to the transfer agent. I was responsible for reconciliation of daily cash blotter report. Act as focal point for sales representatives, providing support and confirmation of all transactions processed.

Conduct one-on-one training sessions for all new hires regarding operational procedures. Ensure accurate and timely processing of direct business. Obtained Series 6 License CRD # 2896295