Property Manager Leasing
Resume:
lG
Linnet gunter
PROPERTY MANAGEMENT
ATLANTA, GA
PHONE – 678-***-****
EMAIL - *********@*****.***
Profile
Dedicated and multi-faceted property management professional with a solid background in operational leadership, client relationship building and various levels of property management. Proven use of analytical thinking and financial management to save cost and boost revenue while delivering consistent results in highly competitive and ever-changing environments. Exceptional negotiation and follow-up skills, leading to increased repeat and referral business. Experienced in tax credit and Georgia Section 8, HUD- VASH, HUD Behavioral Health Voucher Program.
Experience
LEASING MANAGER. Alexander PROPERTIES, Atlanta .jan 2021 - Present
●Selected to coach and mentor new leasing agents.
●Compiled weekly, monthly, and quarterly financial reporting.
●Exceeded monthly budget occupancy of 95%-98%.
●Work with the agent to establish and meet marketing goals.
●Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
●Responsible for coordinating and monitoring annual recertification’s
●Provide regular file Audits
●Provide recertification for staff
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claims specialist • State farm insurance, atlanta• May 2018 – DeC 2020
●Establish customer relationships and follow up with customers, as needed.
●Provide prompt, accurate, and friendly customer service including responding to insurance availability inquiries, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
●Use a customer-focused, needs-based review process to educate customers about insurance options.
●Work with the agent to establish and meet marketing goals.
●Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
●Maintain a strong work ethic with a total commitment to success each day.
●Think critically, use resources, and seek answers as needed in virtual environment.
aSSISTANT PROPERTY MANAGER • Atlantic Pacific Management, ATLANTA• Jan2016 – April 2018
●Assisted the Property Manager in the day-to-day operational management of a 228-unit community.
●Performed outstanding collections by consistently closing delinquency each month under 2% mostly at $0 dollars owed while increasing rental income.
●Established creative ideas to increase other income (YTD actual $124,555 v. budget $93,202).
●Assisted Property Manager and Maintenance Supervisor in ensuring that property maintained appealing appearance by routinely walking vacant units, made ready units, models and routine property inspections.
●Communicated with vendors in establishing service and completing projects.
●Assisted in managing assets to become stable and begin producing positive cash flow by increasing income and decreasing vacancy to result in a positive NOI.
●Assisted in maintaining community operations during full renovations which included property walks, Q & A inspections, and communication with contractors upon completion of renovated units.
Regional director • Team real-estate management, atlanta• dec 2014 – dec 2015
●Responsibilities included the day-to-day operational management of 8 multifamily communities, community staff, vendors, and owner relations.
●Achieved outstanding ratings on all audits and property inspections.
●Prepared annual budgets based on budgetary guidelines.
●Compiled weekly, monthly, and quarterly financial reporting.
●Exceeded monthly budget occupancy of 95%-98%.
●Tax credit experience
Leasing MANAGER • Alliance Residential, atlanta• Jan 2012 – nOV 2014
●Daily oversight and management of staff members.
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●Negotiated deals which provided high customer satisfaction and after-effects.
●Scheduled client showings and collected applicable monies for community residents.
assistant manager/leasing manager • the Worthing Companies, atlanta• Sep 20o4 – DEC 2011
ASSISTANT MANAGER RESPONSIBILITIES
●Performed management functions for daily operations.
●Acted as a liaison between management and rental offices.
●Assisted with employee development and increased employee knowledge by implementing a product awareness program.
●Provided follow-up on credit checks and generated lease signings.
LEASING MANAGER RESPONSIBILITIES
●Selected to coach and mentor new leasing agents.
●Utilized daily mentoring, one-on-one discussions, and motivational strategies to enhance employee performance and attendance.
EDUCATION AND CERTIFICATION
State Farm Life and Health License 2019
State Farm Property & Casualty License 2018
Certified Apartment Manager – CAM 2014
Barney Fletcher Real Estate School 2009
American Intercontinental UNIVERSITY 2008 BACHELOR of Business Administration
Technical proficiences
Yardi Property Management Software
Onesite, Real Page- Property Management Software
Windows XP&10
Microsoft Word and Excel
Key Assets/areas of impact
Customer Focus and Relationship Building
Leadership & Staff Development
Financial Reporting
Cost Savings/ Negotiation
Client Relations and Issue Resolution
Critical Thinking & Problem Solving
Interpersonal Skills & Communication
Business Acumen
Resource Allocation, Financial Analysis and Revenue Generation
Vendor Management
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