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Customer service

Location:
Cleveland, OH
Salary:
15
Posted:
March 07, 2023

Contact this candidate

Resume:

Karen Webb

Mount Sterling, OH *****

************@*****.***

+1-614-***-****

I am seeking a challenging position as a team member in either Human Resources or as an Administrative Assistant which will utilize my proven skills and experience in recruitment, compensation, benefits, and safety, compliance and employee relations. I am also open to any type of clerical or data entry position.

Authorized to work in the US for any employer

Work Experience

Import Specialist I

CEVA Logistics - Columbus, OH

May 2016 to Present

Handle collections of accounts receivable

Address all invoices that have disputes

Various reports prepared

Coordinate Staffing Needs with Recruiting Manager

Streamline Technical Service - Columbus, OH

January 2015 to Present

Columbus, OH, HR/Administration

Identify staffing needs with department managers and screen applicants for entry level hiring

Coordinate staffing needs with Recruiting Manager in Corporate office and temporary agencies. Schedule interviews for management team.

Prepares offer packages and presents or mails

Prepares pre-employment for candidates and completes orientation.

Complete electronic new hire orientation as well as benefit enrollment

Performs administrative duties as assigned in support of General Manager and Supervisors

Coordinate open enrollment

Serve as a link between management and employees by handling questions related to payroll, benefits and other day to day employee questions.

Process all leaves and return to work.

Responsible for weekly payroll balancing for 69 employees.

Oversee absenteeism and progressive discipline

Laborer

NESCO Resource - Grove City, OH

August 2022 to October 2022

Processed car parts, packed and labeled

Laborer

ME Logistics - Jeffersonville, OH

March 2022 to July 2022

Processed car parts

Scanner

DAWSON - Columbus, OH

October 2021 to January 2022

Scanned documents into system

Picker/Packer

Remedy/Expeditors - Lickbourne, Ohio

June 2021 to June 2021

Picked and packed cosmetic and baby products and labeled for shipment. HR Generalist I

Quad Graphics - Columbus, OH

January 2013 to June 2014

Identify staffing needs with department managers and screen applicants for entry level hiring

Prepares and posts job openings in Lumesse, review applicants and schedule interviews

Prepares offer packages and presents or mails

Prepares pre-employment for candidates

Complete electronic new hire orientation as well as benefit enrollment

Performs administrative duties as assigned in support of Plant Director, HR Manager, and Pressroom Manager

Coordinate open enrollment

Serve as a link between management and employees by handling questions related to payroll, benefits and other day to day employee questions.

Process all leaves and return to work.

Responsible for weekly payroll balancing for 260 employees.

Oversee absenteeism progressive discipline

HR Coordinator

Vertis Communications - Columbus, OH

June 2010 to January 2013

Identify staffing needs with department managers and screen applicants for entry level hiring

Prepares and posts job opening in OpenHire as requested

Schedule interviews for screened candidates

Prepares offer packages and presents or mails

Prepares pre-employment for candidates

Maintain employment and wage records electronically

Prepares reports for internal/external distribution, including pressroom staffing, safety statistics etc.

Primary contact for local service award program

Performs administrative duties as assigned in support of Plant Director, HR Manager, and Pressroom Manager

Work with the Corporate Human Resources to advise managers and supervisors on organizational policy matters such as EEO, sexual harassment, affirmative action, performance management and other HR functions

Administer employee benefit programs and coordinate open enrollment

Serve as a link between management and employees by handling questions related to payroll, benefits and other day to day employee questions.

Work with corporate payroll, benefits team, LOA, and STD

Assist management team with planning and implementing morale on other recognition programs

Work with the Corporate Human Resources to advise managers and supervisors on organizational

policy matters such as EEO, sexual harassment, affirmative action, performance management and other HR functions

Administer employee benefit programs and coordinate open enrollment

Serve as a link between management and employees by handling questions related to payroll, benefits and other day to day employee questions.

Work with corporate payroll, benefits team, LOA, and STD

Assist management team with planning and implementing morale or other recognition programs HR Coordinator / Office Manager

CEVA Ground - Columbus, OH

December 1999 to May 2009

Identify staffing needs with department managers and screen applicants for entry level hiring

Prepares and posts job opening in Taleo as requested

Maintained Taleo requisitions, screened candidates and recommended applicants to managers/ supervisors

Scheduled interviews for screened candidates

Prepares offer packages and presents to candidate

Prepares pre-employment for candidates

Conducts new hire orientation

Maintain Personnel Files, EEO Logs, Training Schedules and Work Schedules

Primary contact for local service award program

Performs administrative duties as assigned in support of HR, Hub Operations, City Operations and GE Medical Operations

Serve as a liaison between management, employees and corporate headquarters

Work with the Corporate Human Resources to advise managers and supervisors on organizational policy matters such as disciplinary action, EEO, sexual harassment, affirmative action, performance management and other HR functions

Administer employee benefit programs and coordinate open enrollment

Work with corporate payroll, benefits team, LOA, and STD, risk management

Assist management team with planning and implementing morale on other recognition programs

Managed local random drug screens and ATE program

LMS Administrator - keeping employees training up to date in system

Recruited and processed CDL Owner/Operators as well as drivers for the owners HR Coordinator

Divine Tower Inc - Columbus, OH

April 1999 to October 1999

Served as right hand to HR Manager

Prepared and presented offer letters, pre-employment package, new hire orientation, and benefits enrollments

Prepared correspondence as requested

Maintain personnel files

Prepared and placed ads across US for cell tower installers to meet critical deadlines Administrative Assistant

Don M Casto Organization - Columbus, OH

May 1996 to May 1999

Served as right hand to the VP of Realty & Development

Prepared correspondence, mailings,

Kept VP's schedule in outlook, set meetings with inside and outside contacts

Prepared the schedule for showing of buildings soon to be available

Typed purchase contracts, followed due diligence

Drove sites to get information so owner could be contacted for possible purchase

Delivered contracts and various other duties

Education

Miami Trace High School

Skills

• SKILLS, ACCOMPLISHMENTS AND MEMBERSHIPS

• Excellent organizational, leadership and project management skills

• Exceptional communication and listening skills

• Exceptional employee relations

• Proven ability to innovate and streamline processes

• Strong knowledge of State and Federal employment laws

• Strong practical application of human resource functions including compensation, performance management, recruitment, selection and benefits

• Member of SHRM and HRACO

• Experienced in Microsoft Outlook

• Word

• Excel

• PowerPoint

• Access

• Visio

• Taleo

• OpenHire

• Lumesse

• LMS

• Kronos

• People Soft

• Microsoft Project (basics)

• AS 400

• PeopleSoft

• Labman

• Employee evaluation

• Computer hardware

• Employee Orientation

• Talent Acquisition

• Computer Networking

• Risk Management



Contact this candidate