Animal Care Sales Manager
Resume:
Lockett, Clarence L
*****************@*****.***
Highlights
*Accomplished sales and hospitality manager with over five years’ leadership
and customer relations experience in sales and hospitality
*Exceptional skills in team-building, coaching, and motivating employees to
optimize service efficiency levels and profitability.
*ServSafe certified, and possesses a niche in the development of products/services to meet the
high demand for today’s consumer environment.
Work Experience
kitchen manager
Scruffy Murphy's-Columbus Ga
July-2014-present
Planning menus,making sure food is of the right quality and price and is produced on time. Managing stocks of food. Ordering food from suppliers. Controlling a budget and keeping accurate records. Managing health and hygiene procedures. Organising the staff duty rota.
Prep Cook
Valley Hospitality – Columbus, GA
November 2013 – January2015
*Assist in the preparation of meals.
* Demonstrate skills including proficiently being able to utilize a wide range of kitchen tools and utensils, include chopping knives and vegetable grinders.
* Maintains assigned workstation promoting safety and sanitation
* Manages food in a manner that is consistent with local health department guidelines.
*Follow proper food management techniques and coordinate waste prevention systems overseer of food preservation time, materials, and equipment to avoid waste and unnecessary expense
Shift Manager
Zaxby’s - Columbus, GA
June 2010 - June 2011
*Responsible for the overall operations management and supervision of the
first and second shift employees
*Devised and implemented a time saving initiative to deliver satisfactory orders to
customers in a timely manner decreasing timeliness by 20%.
*Received numerous commendations and awarded impact bonus in November 2010 by local
franchisee owner for superior leadership and direction.
*Received ServSafe certification in January 2011
Room Service Supervisor
Valley Hospitality – Columbus, GA
February 2009 - January 2011
*Responsible for the supervision of meals to ensure timely and accurate
delivery of orders to guest
*Managed a staff of four associates
*Under my leadership, Columbus Marriott’s Room Service operations ranked 78
out of 356 Marriott properties-an increase of 59.6% within the past 12
months.
*Instrumental in the launching of the room service department at
Houlihan’s restaurant and at the Doubletree Hotel in Columbus, GA
*Assisted in managing other areas (i.e - Airlines Service Banquet
operations) during peak times
*Collaborated weekly with management on initiatives to improve each guest’s
experience during stay
Various Roles/Capacities
Petland. Inc – Columbus, GA
December 2005 – December 2008
As Sales Manager (November 2007 – December 2008):
*Gained a working knowledge of new products and existing services within the company.
*Provided recommendations on how to improve Petland’s service based on
corporate missions and goals.
*Resigned existing and launched new initiatives to increase and optimize
sales.
*Increased sales of animals by analyzing company’s cost and markup
percentage of selling price
*Facilitated monthly meetings along with sale team on performance and
inventory
*Responsible for interviewing, training, and discipline of employee
As Kennel Manager (June 2006 – November 2007)
*Created daily/weekly/monthly tasks schedules to ensure duties were completed in an accurate and efficient manner.
*Administered animal vaccinations, and maintained information electronically regarding each animal’s condition, health, feeding and medication
*Collaborated with contracted veterinarian to discuss potential animal care issues to determine the best course of action
*Worked closely with the Muscogee County Humane Society to increase adoption efforts of various animals
*Scheduled deliveries and reported issues with Petland’s contracted supplier.
*Received excellent rating on semi-annual performance appraisals from Petland’s corporate office
Pet Technician (December 2005 – June 2006)
*Ensured pet maintenance
*Maintained a sanitary and tidy environment
*Collaborated with colleagues to provide safe, quality care for pets
Volunteer Experience
Paws Columbus - Columbus, GA
September 2005 - August 2007
*Provided in-house basic care for animals and promote adoption of animals
to be placed in secure homes.
Education
Russell County High School –Seale, AL
August 1998 – May 2002
*Standard Diploma, graduated in May 2002.
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