Linda A. Knepp
*** *. ********* ***, *******, OK 73064~*********@*****.***~405-***-****
May 2021-Present Self Employed Mustang, OK
Kneppwood at Home
We own an online vintage resale business.
June 2019-May 2021 Anthony & Associates, Inc. Tinker AFB, OKC
Release of Information Clerk (Contractor Position)
Release of medical records to active duty and retired military personnel and their families.
October 2018-June 2019 Mind Leaf Technology Tinker AFB, OKC
Release of Information Clerk (Contractor Position)
Release of medical records to active duty and retired military personnel and their families.
July 2018-October 2018 Genpact Danville, IL
Release of Information S.M.E.
Creation of process maps and SOPs to assist with training of new ROI agents.
Traveled to client site in Alpharetta, GA to learn numerous healthcare facility EMR processes.
Met and worked alongside our clients to establish better overall relationships and goals.
Public Relations & Corporate Social Responsibility Team; two years.
February 2012-July 2018 Genpact Danville, IL
Tier 2 Tech Support Dollar General/Genpact
Assisted Dollar General employees and management with tech issues remotely in a call center setting.
Earned my degree in Health Information Technology as well as my Health Data Analysis Certification, while working full-time.
January 2011 –February 2012 Express Professionals Danville, IL
Processor, Workers Compensation, Walgreens/Genpact
Processed Workers Compensation claims for Walgreens/Genpact.
2015-2017 Danville Area Community College Chicago, IL
Associate of Applied Science in Health Information Technology
Certificate of Medical Coding
Certificate of Health Data Analyst
2009 - 2010 College of the Redwoods Crescent City, CA
Associate of Science in Behavioral & Social Science