Education
Medical Assistant Fortis College January 2023 – Present
Skills
•Excellent interpersonal and communication skills
•Proficient with POS systems
•Familiarize with Zoom, Skype, doxy.me
•Proficient in Microsoft Office (Word, Excel, PowerPoint)
•Safety and compliance
•Customer service
•First aid/CPR.
Professional Experience
Teacher Aid Kiddie Academy of Laurel June 2022 - Present
Front Office Administrative Assistant Lead4life, INC May 2017 - Present
•Provide administrative support to ensure efficient operation of the office.
•Support managers and employees through a variety of tasks related to organization and communication.
•Perform general office duties, such as answering calls, scheduling appointments, maintaining records management database system, preparing, and scanning documents, maintaining supply inventory, researching relevant information, and presenting results in a coherent and concise manner.
•Helping organize and maintain office common areas.
Front Desk Receptionist Express Healthcare LLC September 2021 – July 2022
•Exhibiting immaculate customer service skills
• Performed general office duties, including answering calls, scheduling appointments, maintaining records management database system, preparing, and scanning documents, maintaining supply inventory, researching relevant information, and presenting results in a coherent and concise manner.
Sales Associate Marshalls July 2020 – November 2021
•Greet and interact with customers on a regular basis.
•Work in various areas of the store, including merchandise presentation, processing, markdown, cashier, customer service, dressing room and layaway.
•Responsible for assisting in the daily operations of the store including, arranging items on store racks and shelves, ensuring accurate pricing, helping shoppers locate merchandise, cleaning the store, and handling customer inquiries regarding Marshall's goods and service.
Cashier McDonald’s October 2018 – July 2020
•Connect with customers to ensure they have a positive experience by communicating in a fast and friendly manner.
•Prepare all of McDonald’s world-famous meals.
•Partner with other crew and managers to meet daily goals.
•Handle money transactions and issue receipts.
Skills and Abilities
•Detail-oriented
•Excellent time management and organizational skills
•Proficient knowledge of the Microsoft Suite (Word, Excel, and PowerPoint)
•Excellent customer relations skills
•Ability to work with little/no supervision.
•Problem Solving
•Adaptability
•Innovative
•Team Player
References
Available upon request.