Kelly Dobbs
Nottingham, MD *****
******@***.***
Skills
Database management Research support Information security Cultural awareness Time management Multitasking
Experience
November 2021-present
Zephyrx Troy,NY - Billing Specialist/Coder
● Start up company with 1 DME product Sprimetry.
● Applied for all electronic billing for all 50 States
● Set up Medicare, Medicaid and all commercial insurances.
● Trained all staff to submit claims and medical records,
● Identified all billing mistakes and resent claims
● Trained all staff on appeals and reconsiderations March 2014-October 2021
Chesapeake Employers Insurance Company Towson, MD - Supervisor/Medical Billing Liaison/Coder
● Protected organization in event of emergencies with well-planned crisis management strategies.
● Enhanced billing operations as lead on different development and integration projects.
● Improved the processing of bills from 8 a day to over 100a day with system based on detailed data analyses.
● Moved customer service up to the billing dept to make answering billing questions more accessible.
● Helped to increase business efficiency and profitability with recommended process optimizations.
● Tracked and analyzed reports, including budget, operation activities and department metrics.
● Read and interpret blueprints and plans.
● Trouble-shoot problems like appeals, and reconsiderations to develop successful solutions.
● Appeared in court cases for fraudulent billing issues. March 1997-September 2008
ROI Timonium, MD -Billing/ Medicare-Medicaid Specialist
● Boosted performance by working with managers to deploy enhancements. 2
● Evaluated feasibility of proposed measures, employing knowledge of and analytical techniques to break down each option.
● Analyzed team dynamics and implemented changes for identified deficiencies.
● Reviewed and improved the billing processes.
● Accomplished CMC objectives by advising on high-level operations and opportunities for enhancement.
● Achieved results through proactive action, by billing medicare and medicaid.
● Maximized quality by screening work of team leads and correcting problems Education
August 1990-September 1992
CCBC -Baltimore, MD - AA degree in medical billing