Saijahn Llano
**** ******* ****** *** **, ELMHURST, NY 11373
*********@*****.***
Objective
Dedication to the fulfillment of all guests, through the use of polite yet informative communication, as a well as carrying myself as an inviting medium to assist guests in all facets of the experience.
Work Experience
Allied Universal Security Services April 2022 – February 2023
Front Desk Security Professional
Maintaining a professional and organized work environment is key to success as a security officer, especially in large commercial and residential buildings, which house a vast number of tenants and commercial spaces.
Ability to work with people from all walks of life and accommodating to their needs is crucial for this position.
Retaining and relaying critical information efficiently is a major aspect as the protocols for many locations is dynamic and subject to change.
Michelangelo Studios Production Co.; Power Book III: Raising Kanan November 2021 – March 2022
Production Assistant / Health and Safety
Being able to maintain a professional demeanor no matter whom it is that you are assisting in a position like this is key as there are many different high profile people on set at any given moment.
Punctuality and reliability is a huge part of the role as no part of the production can begin unless our duties are fulfilled prior to people reporting for their call times.
Another key aspect is flexibility because our role entailed doing covid-19 screenings as well as working with the other production assistants to get various jobs done so our responsibilities on set were very dynamic day to day.
Covid-19 Mass Vaccination Site at Citi Field January2021 – June 2021
Flow Monitor
Key Aspects of the position include, being able to perform duties in a fast paced and dynamic environment as well as being able to direct large groups of people in a professional and endearing manner. As we averaged a high volume of patients during various points throughout the pandemic.
Organization and attention to detail are also major factors to success in this position as making sure people have the correct credentials to be able to move forward through the process.
Education
2015 – 2020 State University of New York at New Paltz – Bachelors of Science-Incomplete,
GPA: 3.2
2011 – 2015 Manhattan Center for Science & Mathematics – High school Diploma
GPA: 3.4
Relevant Customer/Guest Services Experience
Showfields – Front of house greeter and brand connector, Private event host, alternate VIP shopping experience tour guide
Public Speaking experience- Held/Led many organization meetings and events for several organizations: NSBE (National Society of Black Engineers), Latino Student Association, SUNY New Paltz Student Association, BSU, as well as other major campus events throughout my tenure.
Freelance Positions- Worked as a guest experience host for private events networked from Showfields private events. These events include art galleries, runway shows and leisure events.
Other relevant experience – Prolonged tenure in guest services working as a retail associate for a flagship Gap Inc. location on 42nd street. Mobile Expert for a top ranked T-Mobile distributor in 2017.
Skills
Languages: Fluent in English and Spanish (Speaking, reading, and writing)
Other Skills: Exceptional at working with other people, Creating solutions for situations that arise on the job.