Plant Manager Hardware Configuration

Brett Winslow

**** ******* **

Dodgeville, WI ***33

Cell: 608-***-**** Email:*******@*******.***

Summary/Objective

Brett Winslow is an information technology veteran with 23 years of professional experience managing large enterprise systems and multi-site enterprise network environments. He has a wide range of experience with many areas of the database server, and backup and disaster recovery architecture. Brett has extensive experience performing a variety of duties, including security, architecture design, technical training, project management, deployment, team lead, ITIL management, user education, and support. He knows that in IT he must stay up to date on the latest technology and network management methods and enjoys the challenge of growing and learning in his job on a daily basis.

Technical Experience

IBM Netezza Puredata Analytics, MS-SQL 2014, MS SQL 2012, MS SQL 2008 R2, Microsoft Clustering Technology, Commvault Data Protection v10, v11, Server Operating Systems Windows Server 2019/2016/2012 R2/2008 R2/2003/2000/NT 4.0 Server, RedHat Linux, Microsoft Azure/ Office 365/ PowerShell, Exchange 2003/2010/2013 Desktop Clients Windows 10, 8, 7, XP, 2000, NT 4.0 Workstation, 98, 95, Citrix XenApp, XenDesktop, Fortigate Firewall and Router, Active Directory, Microsoft SCOM, Microsoft Distributed File System, DNS, DHCP, Microsoft Host Integration Server, IBM Info Print, IBM Director, McAfee Electronic Policy Orchastrator, McAfee Virus Scan, Norton Virus Scan, Microsoft ISA Server, Microsoft SCCM, Microsoft Software Update Services, Microsoft Terminal Services, Microsoft SharePoint 2003, Software\Scripting Languages, Microsoft Office, Microsoft Project, Microsoft Visio, TrendMicro, Vendata, HP JetAdmin, Veritas, NetBackup,Veritas Backup Exec, Arcserve Backup, Norton Ghost, Perl, KIX, Unix Shell\Windows BATCH scripting, IBM Servers Compaq Servers, HP Servers, Dell Servers, HP SAN, HP Print Server Appliance, X86 PCs and Laptops, Project Management, Plan Development, Project Technical Lead, Resource Requirements, Scheduling, Milestone Definition, Mentoring, VMware, Microsoft Hyper-V, Microsoft Azure

Professional Experience

Spectrum Brands Holdings INC February 2019- Present

Senior Engineer – Server, Storage, and Disaster Recovery

Spectrum Brands is a global consumer products company based in Middleton, WI. With worldwide presence in APAC, EU, Australia, South America, and North America.

Managed global backup and storage environment and create, assign, and review tickets and tasks to JR Engineers.

Define Strategic environmental direction for Global Backup and Disaster recovery processes

Architect and Implementation of security processes and procedures for Ransomware protection.

Architected the backup and recovery infrastructure at enterprise locations domestically and internationally.

Proved major platform issue with Commvault Hyperscale appliances and negotiated refunds and free licensing from Commvault for faulty platform. Commvault Hyperscale Product was subsequently pulled and rearchitected by Commvault

Architect of a new Microsoft Azure cloud infrastructure backup and disaster recovery.

Decommissioned all legacy tape devices by utilizing Microsoft Azure Cloud Archive Tier Blobs.

Assisted in three major data-center migrations. Including VMware, DMZ, physical server infrastructure, backup, and disaster recovery.

Architected and implemented Azure Files with Azure File Sync solution to replace Ctera and Windows Server SMB file Shares.

Rearchitected data flow for backup environment to save cost on Azure Express Routes for Indefinite Archive copy creation

AE Business Solutions July 2018-February 2019

Team Lead – Commvault Managed Services Backup and Disaster Recovery

AE Business Solutions is a leading IT Management company servicing enterprise organization. The Managed Services team provides long term integrated solutions with the client’s IT organization.

Brett acted as a technical team lead for Backup Managed Services team. Supporting enterprise Commvault clients with thousands of end point backups and protecting petabytes of data every day. In charge of technical projects and direction as well as bringing on new clients and onboarding new environments. Completed Commvault Certified Professional Certification.

Implemented ITIL organizational structure to stream line team workflow.

Automated maintenance and fixed bottlenecks in backend SQL database.

Optimized alerting and reporting for maximizing uptime for clients.

Acted as senior managed services specialist for onboarding new clients to Commvault Managed Services Environment.

Helianthus Farm January 2015-Current

Owner Operator – Direct Sale Produce Farm

With my wife I own and operate a small farm focusing on produce that is sold to the local community. Our primary products are 100% ethically raised pastured Turkey, Chicken, and Pork Products.

It’s our passion to grow healthy nutritious local food that is accessible for all. We source inputs from local reused/recycled sources as much as possible. We believe that food and food system should enhance the local economy and environment as well as be affordable and nutritious.

Worked to increase revenue and start to produce a profit on the farm.

Lands’ End May 2016-April, 2018

Database Administrator (DBA) – MSSQL Server, IBM Netezza

Lands’ End is an international web and catalog retailer of classic American clothing with corporate headquarters located in Dodgeville, WI. I moved to the Database Administration (DBA) team from Windows Server Admin Team. Took on responsibilities for Netezza Data warehouse including all hardware, software, DBMS, Security, Developer and End user support. I kept my Microsoft SQL responsibility and the responsibility for the environment moved to the DBA team with me. I maintained high level uptime on all database systems in a self-directed work environment.

In my two years on the team I’ve taken over and stabilized the Netezza environment, migrated it to new hardware, made process improvements to the inter-team communication and request process for analytics data requests, updated procedures and environment documentation. I have also mentored new Admins in the MS-SQL and Netezza environments.

Lead DBA – IBM Netezza Puredata Analytics Environment

oResponsible for Installation and support of all hardware.

oBackup and Disaster Recovery Plan and Implementation

oMigrated Netezza Data Warehouse from old ‘Mako’ line to new ‘TwinFin’ line.

oImplemented NZ Backup and Commvault integration

oCreate DDL and Load code for Production and QA Netezza Tables for EDW team and use Erwin Data modeler to document tables.

oMigrated Netezza Hardware from Dodgeville Datacenter to CDW datacenter in Madison.

oSupport Electronic Data Warehouse Team day to day issues

oResponsible for all Linux and Windows OS patches and DBMS software updates for Netezza.

oPerformed Migration of Netezza TEST, UAT, and Production environments to new hardware.

oOff Hours 24/7 On call support.

oRespond to all security audit requests, implement security requirements, and recommend fixes for SOX and PCI requirements.

oImplemented standard policies and procedures to improve communicate and coordination between EDW, Business, and DBA team.

oDocumented DEV, UAT, and Prod environment setup and configuration.

oImplement LDAP authentication on Netezza DBMS and Linux OS

oMentored other DBA staff to come up to speed on the environment.

Lead DBA – Microsoft SQL Server Environment

oResponsible for installing and maintaining all installations of SQL server Enterprise wide. Including UK, Germany, Japan, Hong Kong, and U.S. Including three SQL Clusters, ten servers, and two dozen instances hosting over one thousand databases.

oImplemented performance monitoring of all SQL servers using Idera SQL Diagnostic Manager.

oMigrated twenty five SQL instances from SQL 2008 R2 to SQL 2014. Coordinated with the application owners and business for hundreds of databases.

oImplemented “Ola Hallengren” SQL server maintenance solution to maintain best practice solution.

oOff Hours 24/7 On call support.

oReviewed and fixed locking events for the enterprise Point of Sale application with a SQL backend.

oRespond to all security audit requests, implement security requirements, and recommend fixes for SOX and PCI requirements.

oResponsible for all Linux and Windows OS patches and DBMS software updates for Microsoft SQL environment.

oSupport all front end application owners for 1000+ backend databases in Microsoft SQL internationally in the United States, United Kingdom, Germany, Japan, and Hong Kong

oMentored other DBA staff to come up to speed on the environment.

oOff Hours 24/7 on call support

oSupported Onsite Point of Sale environment – Maintained PCI Compliance

Lands’ End November 2008-May 2016

Senior Systems Administrator – Windows Server Admin Team

Hired to Lands’ End as a contract employee and hired on full time salaried employee after 6 months. At Lands’ End as a System Administrator I was involved in numerous projects, technologies, and business areas. The Senior Sys Admin Role is responsible for all Systems on Windows Platform, including application servers, Active Directory environment, Microsoft SQL Server, Systems Monitoring, Desktop Imaging, Application Deployment, Security and Patch management. Numerous other systems tangentially or directly such as the sorter system in the warehouse, automated embroidery equipment and backend, customer facing Point of Sales systems used at the Stores, chat systems used to communicate with customers on the website, among others.

This was invaluable experience working for a large corporate company that puts a lot of focus into Technology. Working with many other experts in various specialties and allowing a much more in-depth dive into technologies than is required or possible at small to medium sized environments. Here I was also able to develop very highly available and scalable systems in the modern datacenters that Lands’ End owns. As well as a practice in communicating to a wide audience and both users and corporate management.

During this time I was also involved in many application / technology evaluation and selection projects. Negotiated Statements of Work and Contracts with application and consulting companies of many types. As well as managed project budgets, timelines, and scopes. During selection of new team members I performed interviews and recommended position requirements to Employee Services.

Enterprise Admin responsible for all Active Directory objects and maintaining Domain architecture.

Microsoft Clustered Environment Design and Configuration

Created a Microsoft Cluster Design and Configuration which was used for File serving, DHCP, DNS, and MS SQL services.

File Server Restructure and Upgrade Migration

oMigrated Windows file share infrastructure with 20 TB’s of data from Windows 2003 Platform to Windows 2012 R2. Consisting of 6 servers in 4 international countries and the local corporate headquarters.

oDesigned and Implemented new Microsoft DFS file system architecture for entire organization. International and U.S. This allowed the addition of new backend systems or moving the location of any departmental folder without redoing any encoded UNC paths.

Designed and implemented enterprise Microsoft SQL Cluster design.

Commvault Enterprise Backup Implementation Coordinator

oCoordinated Technical Requirements for RFP with backup vendors

oCoordinated Implementation and Installation of Commvault Enterprise backup and agents for all servers in the environment, including Linux, Windows, Oracle, MS-SQL, Exchange, and SAN client backups.

Microsoft SCOM Implementation

oMonitored over 350 server Windows Environment

VMware VSphere Farm Administration

oPerformed Physical to Virtual server migrations

oCreated and Managed Hundreds of Virtual Servers

oInstalled Physical Hosts

oConfigured SAN Snapshot Backups

oDay to day support of environment.

Created Server and Desktop Images for Windows 7, Windows 2008r2 and Windows2012.

Managed Windows updates on Windows Server environment using SCCM.

Created documentation and procedures for many different environments, projects, and processes.

Created Enterprise Governance guidelines and documentation for SharePoint Environment.

Assisted in creating the Enterprise Disaster Recovery Plan and Emergency Documentation and implementing in production.

Architected and Administrated the Microsoft SQL Environment

oThe environment went from a hand full of databases and servers to thousands of databases over the years.

oI was the System Admin responsible for the environment from the Physical server to the databases.

Off Hours 24/7 on call support

oOver the years supported and responded to many incidents and questions off hours.

Infosys Consulting May 2007-Nov, 2008

Senior Consultant – Enterprise Client / Server Technology

Infosys Consulting an enterprise IT support consulting company based in Beaver Dam, WI. Responsible for managing the support needs of a diverse client base. From Small business clients to our two main clients. Two Chemical Company’s. “Columbus Chemical Industries” (CCI) in Columbus, WI with several remote locations around the country and “ERCO WorldWide” in Port Edwards, WI. Along with delivering computer support and networking solutions.

Originally hired to take over the Erco Worldwide account. Infosys had been contracted to provide urgent services with the network at the Erco Port Edwards Chemical Facility. This was following some issues they had with their previous direct hired administrator. He had been let go after making a mess out of things.

Erco has a chemical facility comprising of many acres of production buildings, storage facilities, train loading and unloading infrastructure, offices, etc… with 24/7 365 days a year plant operation. They create various chemicals used in industrial processes and literally ship out chemicals by the train load. The plant manager told me that the plant uses 1 million dollars a month in electricity. We had to reestablish reliable network and server infrastructure for the entire environment. Including many thousands of yards of fiber connections and the onsite datacenter. Over a couple months we were able to stabilize the environment and start to move forward with new improvement initiatives.

I supplied the main IT design, implementation, and support services for both companies. Sharing my time between the two. Two days a week in Columbus, and Three days a week in Port Edwards for the majority of my time working at Infosys. My other role was of mentor of 3 other techs for Infosys. They were mostly responsible for day to day support of our various Small Business local clients and they assisted with big projects at the large clients.

The work was especially rewarding as our client base had many diverse technologies and equipment. The experience at Infosys allowed me to stretch my knowledge base and skill set while developing leadership in these varied environments; this taught me to be reliant on my own knowledge, ability, and to hit the ground running in new environments and situations.

This work was self starting and had very little management intervention. I was given the responsibility of keeping my clients happy and making recommendations as required. This included directing other technicians as necessary.

Implemented Site to Site VPN using FortiGate Firewalls for Columbus Chemical Remote Locations

Installed Barracuda Web Filter and Spam Firewalls in various small and medium-sized environments

Setup new warehouse and shipping location for Columbus Chemical in Phoenix, AZ. Coordinated with local contractors to run all the cables and data drops, installed the onsite data closet with all Switches, Router, Firewall\ and Sever equipment. Established the VIOP phone system and connected with the main headquarters via VPN connection. Setup systems in chemist lab for their onsite formulations analyst. This work was staged in a weeks’ time. We went down for a second week to help onsite when the actual start of client shipments was started.

Engineered and implemented an automated Microsoft Office rollout for a Columbus Chemical with locations in Arizona, California, Illinois, and Wisconsin.

Installed and configured Fortigate Firewall and Routers in both muli-site VPN installations and single install small business environments.

Designed and implemented a Nortel router and switch stabilization, upgrade, and installation. Including the configuration of multiple V-LANs for a large corporate campus that was distributed over 10 buildings at ERCO

AVG 8 Corporate Network Addition

Deployed Microsoft Data Protection Manager backup solution at a client, performing on-site backup of servers and remote off-site backups over the WAN to cooperate head-quarters.

Installed Allworkx VOIP and telephony system for Columbus Chemical

Performed Microsoft Exchange installation and management in various small to medium business environments.

Performed daily administration and maintenance of Microsoft Exchange for a Columbus Chemical.

Configured HP iSCSI SAN’s with Windows Storage Server for presenting servers with large amounts of easily presentable disk space over Ethernet connections.

Performed desk side and phone based support as needed with clients and fellow techs.

Installed, configured, and maintained Symantec Backup Exec for clients Columbus Chemical and small business clients.

WPS Health Insurance January 2007 – May 2007

Department of Defense Audit Remediation

Team member responsible for the DIACAP (Department of Defense Information Assurance Certification and Accreditation Process) project.

Performed assessment of security on over 75 internal Windows 2000 and 2003 servers, including Active Directory and IIS Web Servers. Each server had to conform to CIA/NSA security guide lines.

Performed remediation of security issues.

Performed documentation and demonstrated proof of fixes.

Obtained security certification from the Department of Defense

State of WI – Department of Corrections June ‘99-Nov ‘04

Sr. Network Engineer

Designed Windows XP and 2000 workstation images using Norton Ghost multicast.

Closely coordinated with IT Director to build images that could be standardized across the

network on every workstation and laptop.

Designed automated network Ghosting scripts and procedures to facilitate multicast imaging of

the workstations.

Authored step by step technical procedure to document image builds.

Led rollout of new images in conjunction with Windows 2003 Active Directory rollout.

Rolled out McAfee Electronic Policy Orchestrator parallel to image rollout.

Active Directory-Technical Team Lead

Led technical team to design and create a Windows 2000\2003 environment for the Department of

Corrections wide area network consisting of 120 sites, over 250 servers, and 8000+ users.

Member of the planning and implementation committee charged with project implementation and

documentation.

Led test and design team to create test environment in lab to test and develop implementation

plan and procedures.

Responsible for Active Directory enterprise architecture including:

Network Security

Disaster recovery planning and documentation

Acted as 3rd Level support for Active Directory and Migration issues escalated from the helpdesk.

Responsible for technical team meeting project deliverables and milestones on schedule and

reporting status to planning and implementation committee.

Server Consolidation-Technical Team Lead

Designed and implemented enterprise wide McAfee Virus Scan and EPO environment. Electronic Policy Orchestrator (EPO) is a McAfee proprietary product similar to SMS. It is designed to centrally rollout, maintain, and report on virus scan installations in an enterprise environment.

Rolled out EPO Agent to 8000+ workstations and 120 servers.

Designer/Developer

Developed and implemented scripts for user logon scripts, remote server maintenance, network reporting, and monitoring.

Developed Perl and NT Shell scripts to monitor servers across the WAN. Scripts then reported

findings to an intranet site.

Developed logon scripts to perform routine logon and workstation maintenance.

Data Center Migration

Assisted in the design and move of the Wisconsin Department of Corrections data center to a new

location. Included complete rebuild of approximately 20 servers and redesign of WAN TCP/IP

network services.

Data Center of approximately 150 servers was moved in a scheduled downtime window of 48 hours. (Over the weekend).

Included a complete migration of 1000 users from multiple offices into a single office building.

Developed documentation and procedures.

Created technical procedures for Server installation and setup.

Developed and authored technical procedures for user instruction, server builds, network

maintenance, hardware configuration, disaster recovery, and software installation.

Authored and maintained many day-to-day operating procedures to facilitate standardization of the

network resources.

Created step-by-step server build procedures.

Created end user documentation to train them on new technologies and processes as required.

Created Microsoft Visio diagrams for instructional and documentation purposes.

IBM Infoprint Conversion-Technical Lead

Planned and coordinated between the Department of Corrections and the Department of Electronic

Government the conversion of mainframe printing services from SNA protocol to IBM Infoprint

TCP\IP printing.

Acted as technical lead and spear-headed project from conception to completion.

Completed project and reduced overall helpdesk calls for mainframe printing issues by 50 tickets

per week.

Level 3 Support\Network Maintenance-Technical Lead

Took part in day-to-day ongoing support and administration of state wide Windows NT and 2000

WAN, with over 120 remote sites and 8000+ users.

Centrally administered servers and workstations across WAN.

Provided on-call after hours support on a rotating basis.

Tech Systems April ‘99 – June ‘99

Contractor, Wisconsin Department of Children and Families

Contract job working on a project to remediate W2K bug in all department systems. Installed new PC’s for every user in 5000 user building. Migrated applications and information on as needed basis.

Tyson Computing March ‘96 – April ‘99

Technician / Founding Member

Started small computer sales and Service Company in hometown Darlington, WI. Built and sold white box computers to the local community. Installed in house and connected computers for the internet. Serviced small business, government and residential clients. Obtained local ISP support certification, and was able to configure new accounts on the fly. Instrumental in business plan creation during startup and maturation and designed everything from logo, marketing materials, promotions.

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