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Phlebotomist Medical Assistant Customer Service

Location:
Cincinnati, OH
Salary:
$22/h
Posted:
March 08, 2023

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Resume:

Keisa D Whittle MA

*** ****** **. ********, **** 45215

513-***-****

advr1p@r.postjobfree.com

Objective

Seeking a Medical Assistant position where I can best utilize my experience and skills in a team based environment.

Summary of Skills

• Medical Assistant who is experienced in a medical office and pediatric inpatient setting with use of EMR, and a strong medical ethic.

• Specimen collection, processing, and shipping, proficient in drawing blood, performing immunizations and injections.

• Outstanding knowledge in using a computer, copier, fax, printer and telephone.

• Proficient operation of X-ray machine, EKG, and various other medical diagnostic equipment.

• Patient education, STD counseling, enthusiastic caregiver, patient/family focused

• Strong Oncology/Hematology experience, pre/post-surgical care and education

• CT, MRI, and surgery scheduling, HIPPA compliant.

• Excellent customer service for interacting with patients, staff, and the general public.

• Skilled in multi- tasking work. Optimistic and supportive in a team environment. Accomplishments

OSHA Compliance

• Properly disposed of daily biohazard waste in compliance with federal and local regulations Patient Advocacy

• Explained treatment procedures, medication risk, special diets and physician instructions to patients'

Patient Education

• Educated patients in regards to office policies, medical procedures, recovery measures and medication instructions

Physician Support

• Consistently praised by physicians for efficient assistance in patient processing handling and procedures

Quality Assurance

• Ensured and enforced medical office compliance with HIPPA and OSHA regulations for maximum quality and control

Vitals Testing

• Measured an average of 40+ patients' weight, height, body temperature, pulse rate, blood pressure and venipuncture daily

Professional Experience

Phlebotomist October 2016 to June 2018 Grifols Plasma Care

• Set up, disconnection, and operation of the automated plasmapheresis machine.

• Assistance in determination of donor suitability for the plasmapheresis process prior to venipuncture.

• Monitored donors and equipment used to ensure the health of donors and quality of products used.

• Educated donors on a proper diet to ensure a successful donation. Medical Assistant April 2011 to August 2016 Tri-State Urgent Care

• Collected and documented patient information.

• Assisted with phone calls and messages documenting all calls.

• Maintained exam rooms between patients, stock exam room supplies and equipment.

• Verified patient information, new medications and allergies.

• Medical Assistant March 2009 to March 2010

• Mason Obstetrics and Gynecology - Dr. Kathleen Bare

• Obtained insurance information, referrals, and precertification for testing.

• Tracked patient information and lab data and enter into electronic medical record.

• Prepared patients for their visit.

• Obtained and recorded patients' vital sings.

• Maintained exam rooms between patients, stock exam room supplies and equipment.

• Verified patient information, new medications and allergies.

• Educate patients on their medications and provide diet information.

• Performed preventive maintenance as needed.

Medical Assistant September 2003 to January 2009 Winton Hills Medical Center

• Collected and documented patient information.

• Assisted with phone calls and messages documenting all calls.

• Participated in the monitoring of patients with chronic disease.

• Provided assistance to RN or physician in coordination and completion of patient care plan. Medical Assistant August 2006 to December 2007 Cincinnati Hematology Oncology

• Collected and documented patient information.

• Assisted with phone calls and messages documenting all calls.

• Participated in monitoring of patients with chronic disease.

• Served as an associate on an interdisciplinary committee to facilitate care.

• Provided assistance to RN or physician in coordination and completion of patient care. Education

Diploma

Institute of Medical and Dental Technology 1999 References

Available Upon Request



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