Factory Worker, Food Counter Personnel, Production Crew Online English

AERALAINE G. GONZALES

Address: New Taipei City, Taiwan

Email: ************@*****.***

Phone: +886-***-***-***

EXPERIENCE OVERVIEW: A customer-focused, results-oriented, and natural salesperson with experience as a production worker, food counter personnel, and an English tutor ready to take fresh challenges and commit to produce good results.

WORK EXPERIENCE

FACTORY WORKER : October 2022-Present

New Deantronics Taiwan Ltd (New Taipei City, Taiwan)

Performs day-to-day tasks for a medical device manufacturing company

Assembles and inspects about 1080 products carefully to ensure they pass compliance standards

Packs each product that passed quality check carefully

Puts rejected products in another sorting container

Maintains a clean and hazard work area at all times ONLINE ENGLISH TEACHER : October 2018-September 2021 51Talk English International Limited (Batangas, Philippines)

Provided one-on-one English tutorials to foreign students

Conducted activities and lessons based on ESL teaching methodologies

Motivated students and using humor or anecdotes to induce a pleasant learning environment PRODUCTION CREW : May 2017-March 2018

Dunkin Donuts (Batangas, Philippines)

Prepared doughnuts and beverages as per the established standards

Adhered to the quality and sanitation standards of the store

Assisted fellow assistants with various tasks

COUNTER PERSONNEL CREW : May 2014-January 2016

Dunkin Donuts (Batangas, Philippines)

Greeted customers with a smile and took their orders

Cleaned display shelves and displayed donuts presentably

Assisted customers at the cash register about our products

Informed customers about active promotions, upsold when necessary

Prepared ordered safely and responsibly to avoid contamination

Operated some cooking appliance to prepare food and drinks

Kept the store clean and well-maintained

Swept and mopped the floor as needed

Operated receipt scanners, scales, cash registers, and other electronic payment systems

Handled cash payments, returns, and exchanges

Bagged or wrapped purchases to ensure secure transport

Took note of complaints and solved them or reported to the manager on duty

Completed and submitted product summary report every end of shift PRODUCTION OPERATOR : June 2012-November 2012

Epson Precision (Batangas, Philippines)

Performed day-to-day machine operation tasks for an office equipment manufacturing company

Checked serial numbers of the printers

Met daily production demands

Maintained a positive working relationship with others support team to reach core objectives EDUCATION:

Two-Year College Course : Associate in Hotel And Restaurant Management, Graduated: 2010-2012 Lipa City Colleges I Batangas, Philippines

CERTIFICATES

Certificate of TESOL & TEYL, Issued on February 2019 Teach International English Language School

TRAININGS/SEMINARS:

Food Safety Training Servsafe Certification : JUNE 20-21, 2017 National Restaurant Association Gdi Training Center I Quezon City, Philippines Counter Personnel Brand Training Sales With Food Safety Training : November 9-16, 2015 National Restaurant Association Gdi Training Center I Quezon City, Philippines SKILLS AND PERSONAL SUITABILITY

• Background in food and beverage field

• Knowledgeable of health and safety procedures

• Customer service and customer rapport

• Proactive and friendly

• Experience in using POS and other payment systems

• Cash handling and inventory

• Exceptional organization and time management

• Ability to lift heavy trays with plates

• Great active listening skills

• Patience and kindness

• Above-par oral and written English

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