Customer Service Food

AV

ANN-LORRA VILBRUN

advqy0@r.postjobfree.com 407-***-**** Orlando, FL 32839

Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

High-Volume Dining

Check Payment Processing

Buffet Setup and Takedown

Dining Customer Service

Food Safety Understanding

Liquor, Wine and Food Service

Menu Memorization

Table Bussing

Upselling and Cross Selling

Dining Room Cleaning and Upkeep

Warm and Friendly

Age Verification

Table Setting Arrangements

Renald Montas Orlando, FL

Bartender/Waitress

06/2018 - 01/2023

Greeted customers, answered questions and recommended specials to increase profits.

Relayed orders to service bar and kitchen via point-of-sale register system. Stevenson Orlando, FL

Server/Waitress

04/2021 - 11/2022

Explained menu items, describing ingredients and cooking methods upon request.

Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Cleaned tables and chairs to prepare dining area for next customers. Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Trained new employees to perform duties.

Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Greeted customers, answered questions and recommended specials to increase profits.

Informed customers of daily specials and signature menu items. Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Eli Verd Orlando, FL

Server /Server/Waitress

02/2018 - 12/2020

Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.

Stocked service areas with supplies during slow periods. Summary

Skills

Experience

Provided exceptional service to high volume of daily customers. Addressed complaints to kitchen staff and served replacement items. Dr.Phillips High School Orlando

High School Diploma

05/2019

Education and Training

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