Brett Strode

*** ***** ** 608-***-****

La Crosse, WI 54601 advqx5@r.postjobfree.com

www.linkedin.com/in/BrettStrode

EDUCATION

University of Wisconsin-La Crosse

Bachelor of Science in Business Management December 2022 Madison College

Bachelor of Science in Business Management May 2020 Relevant Courses:

Collective Bargaining and Negotiation, Principles of Accounting, Accounting Management, Human Resources Management, Business Communications, Principles of Marketing, Data Analytics, Production and Operations Management, International Law of Business Transactions, PROFESSIONAL EXPERIENCE

Enterprise Rent-a-Car – Management Trainee & Intern June 2022- Present

● Helped customers with vehicle choices, outlined coverage options, and write rental contracts in accordance with company procedures

● Pushed sales protection and vehicle upgrades to generate more revenue towards business

● Assist customers upon their vehicle return, ensure both accurate billing, and they were satisfied with their rental experience

● Weekly service and sales calls to both current and prospective accounts

● Handle dispute resolution situations by putting customer needs ahead to ensure they leave happy

● Answered telephones and give information to callers, take messages, or transfer calls to appropriate individuals

● Organize and plan fleet size in order to capitalize on our market demand and be prepared for customers Bergstrom Automotive – Team Lead September 2017 – January 2022

● Analyzed and performed preventive maintenance for customers

● Communicated with customers regarding customer complaints and vehicle repairs

● Participates in factory-sponsored training classes to remain up to date with industry trends

● Created and organized technical and system work documents for every maintenance order

● Submitted order documents for implementation into corporate systems

● Communicated issues to supervisor and helped develop solutions EXTRACURRICULAR EXPERIENCE

Class Project 1 – International Law of Business Transactions

● Conducted business contract presenting an international business venture

● Included feasibility study, marketing, planning, insurance, and economic value Class Project 2 – Data Analytics

● Utilized Microsoft Excel and Tableau to compile social media data and do analysis on findings

● Express findings in tables and graphs to make visually appealing and easy to understand Class Project 2- Entrepreneurship

● Created feasibility and marketing report for mock business

● Worked in a team to create a successful business model for sports cards business

● Surveyed potential customers to find target market

● Created sales techniques and role plays to determine selling points Distributive Education Clubs of America (DECA) – Chapter Officer

● Lead a team through meetings, activities, fundraisers, and chapter responsibilities to meet time sensitive goals

● Responsible for communicating with other officers and leaders CERTIFICATES & SKILLS

Excel, PowerPoint, Word, and Tableau

● Time management

● Sales and Marketing

● Bargaining and Negotiating

● Judgment and decision making

Contact this candidate