Name: Ersi Colibao Reyes

Address: Way ****, Building 183, Al-khuwair South Muscat Oman

Mobile: +968-****-****

E-Mail: advqw4@r.postjobfree.com

CAREER OBJECTIVE

To be able to use my ability and skills to the best of my knowledge for the benefit of the company. Eager to learn new things and further deepen my skills and ability in a different field of work. CORE COMPETENCIES

Good Communication skills

Strong product knowledge

Fast Learner

Ability To work under pressure

Retail sales Experience

Basic computer

PROFESSIONAL EXPERIENCE

United Champions for Services LLC, Oman Since: October 2020 - to Present Brand: VOMA(Voice of Martial Arts)

Website: www.vomaglobal.com /+968-****-****-

Designation: Barista

Key Result Areas:

• Warmly welcomes visiting guests and customers into establishment and offered helpful, amiable assistance.

• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)

• Creates and serve hot or cold beverages, often tailored to the customer's preferences.

• Receive and process payments (cash and credit cards)

• Maintains cleanliness and sanitization of work areas, seating areas and equipment/tools.

• To keep stock levels stable, restocked supplies and submitted purchase orders.

• Resolved customer issues and grievances.

• Check if brewing equipment operates properly and report any maintenance needs

• Communicate customer feedback to managers and recommend new menu items Alshaya Group,Kuwait Since: September 2018 - January 2020 Brand: The Body Shop

Website: www.alshaya.com

Designation: Sales Associate

Key Result Areas:

• Tagged or priced the merchandise to prepare it for the sales floor.

• Assisted customers in finding products and searched the store system for inventory at other locations.

• Engaged with clients to foster trust and adherence.

• Using persuasive selling techniques, I informed them about current promotional offers and items.

• Created welcoming first impressions for current, potential, and new customers.

• By implementing proactive management techniques and improving sales training, increased sales and increased earnings.

• Increased revenues by recommending new products and giving recommendations on purchasing.

• Welcomed guests, helped them discover what they needed, and carried goods to the checkout line.

• Kept records about sales, returns, and the availability of inventories.

• Processing POS transactions correctly, returning coin, money, credit cards, and receipts to customers.

Alshaya Group, Kuwait Since: February 2014 - September 2018 Brand: Pinkberry

Website:www.alshaya.com

Designation: Server/Cashier

Key Result Areas:

• By using proper billing, payment processing, and cash management procedures, the register was kept accurate.

• Menu items were described, and suitable choices were made for any concerns about food allergies.

• Restocked supplies, ice, trays, and delivery bags during sluggish periods.

• Cultivated friendly relationships with loyal clients.

• Orders were placed, invoices were handled, and complimentary goods were handled via the POS system.

• Providing customers with information, making product recommendations, and taking orders.

• Examined the cleanliness of the plates and utensils.

• Shared understanding of flavors and menu items that empowers customers to make individual choices based on interest and taste.

• I oversaw the setup of dining tables in accordance with rigid service guidelines in order to get ready for a variety of event kinds.

Kady Rouge Salon and Spa, Kuwait Since: February 2012 - February 2014 Website:www.kadyrouge.com

Designation: Nail Technician/Receptionist

Key Result Areas:

• Reacted to client inquiries and queries regarding the application of gel and nail art designs.

• All client visits, personnel schedules, and special events are included in the master appointment calendar that is maintained.

• Effectively discussed significant customer complaints with management.

• New employees received training and mentoring to improve performance.

• To simplify general office and spa cleaning, the workstation was sanitized and stocked.

• Completed discussions with spa visitors to ascertain their requirements for nail care.

• Treated, prepared, and kept up the nails on the hands and feet of clients.

• Provided consumers with welcoming and effective service, and handled difficult circumstances with ease.

• Worked a variety of shifts during the day, night, weekends, and holidays. ACADEMIC QUALIFICATIONS

Secondary:

Raja Soliman National High School 1997

Tondo Manila, Philippines

Primary:

Isabelo de los reyes elementary school 1993

Tondo Manila, Philippines

REFERENCE AVAILABLE ON REQUEST

Contact this candidate