ROBERT DONOVAN CORK

509-***-****

advqup@r.postjobfree.com

QUALIFICATIONS SUMMARY

Extensive experience of retail management, I have a full range of multi-level experience in all aspects of retail store operations and management, ranging from single stores to numerous big-box chain stores. ACCOMPLISHMENTS

After taking over as Manager of a bottom-sales performing HomeBase store, made it the overall number- two store for increased sales within a year

While managing a team of 150, increased store sales at Home Depot by double-digits annually and increased profitability annually

Increased annual lumber sales by double-digits after taking over the Lumber and Building Materials department at Lowe’s

Received top scores for prep by Inventory Services when conducting physical inventories

Uncovered an internal theft ring at Home Depot and broke-up an external theft ring that saved the district nearly $100,000

As Safety and Hazardous Materials Trainer, had lowest Workers’ Comp and General Liability claims in the company

Certified Customer Service District Trainer at HomeBase

Received multiple safety awards as both a forklift trainer and driver

Consistently decreased turn-over using a positive approach of coaching, training, and promotions

Closed and liquidated stores (Pay-n-Pak and HomeBase) with higher than budgeted profits STRENGTHS

Strong work ethic

Building teamwork by creating teams of exceptional customer service associates that work together and help each other

Cross-training associates to learn all jobs, creating a cohesive team that runs effectively and efficiently

Increasing profits through inventory management, merchandising, shrink control, and monitoring the profit and loss report

EMPLOYMENT HISTORY

02/2018 - present: DOLLAR TREE – Store Manager, Seattle, WA 09/2017 -12/2017: PACIFIC PLUMBING SUPPLY – Branch Manager, Everett, WA 10/2013 – 04/2017: LOWE’S – Department Manager, Federal Way, WA 01/2005 – 12/2011: THE HOME DEPOT - Operations Manager, San Francisco Bay Area, CA 07/2002 - 01/2005: STAPLES INC. - General Manager, San Francisco Bay Area, CA 11/2001 - 07/2002: TOYS-R-US/BABIES-R-US - Store Director, San Rafael, CA 03/1993 – 12/2001: HOME BASE/HOUSE2HOME - General Manager, San Francisco Bay Area, CA 11/1991 - 03/1993: RAFAEL LUMBER & BUILDING SUPPLY - Assistant Store Manager, San Rafael, CA 03/1985 - 10/1991: PAY-N-PAK - General Manager – San Francisco Bay Area, CA