BARBARA EASTMAN STRAHM
***** * ***** ***** **, South Jordan, Utah
Email: ***************@*****.***
OBJECTIVE
To secure an executive position in a remote work from home (WFH) environment or office/clinic and utilize my extensive skills, knowledge, experience, and formal education in Small Business Management whereby creating an opportunity for personal, professional, and overall organizational growth.
SUMMARY OF QUALIFICATIONS
Over 20 years of management experience.
Over 20 years of in-depth knowledge in all aspects of small business management
Results-driven Administrative/Sales Consultant
Skilled at driving sales and profitability through outstanding up-selling
Skilled at customer service, and cost management strategies
Experienced closer who consistently achieves high consume/patient satisfaction
Expert at addressing concerns and moving the customer to commitment
Demonstrates skill in negotiating with customers/patients
Utilizing in-depth product knowledge, excellent communication, collaboration, and training abilities
Excellent problem solving and strategic planning with both startup and growth organizations.
Results-oriented, decisive leader with proven track record of increasing sales, and increasing profitability.
Tendency to thrive in dynamic and fluid environment while remaining pragmatic and focused.
Success in achieving complex objectives under compressed time frames.
Dynamic, articulate, analytical, and results-oriented
Skilled in working effectively with diverse groups at all organizational levels to achieve common objectives.
PROFESSIONAL EXPERIENCE
Elite Performance Health Center 4/2022-1/2023
Front Desk Manager, Report Of Finding Financial Manager
● Scheduling, Patient check in, patient check out, Scheduling,, answer incoming phone calls administrative task,
Report Of Findings Manager- Closing rate 85%.
● Opening and closing the clinic.
South Jordan Chiropractic
Front Desk Asst Manger, Therapies and Marketing 8/2020-2/2021
● Patient check in, patient check out, hot packs, cold packs, electric muscle stim., therapeutic ultrasound, traction
tables, cleaning, answer incoming phone calls and other administrative task.
● Opening and closing the clinic.
The Joint Chiropractic
Wellness Coordinator, South Jordan, Ut 7/2019-6/2020
● Duties included welcoming patients, answering the phone, processing patient intake forms, explaining and
selling plan and package options to patients, reviewing contracts, processing credit card and cash payments,
scanning, copying, and printing documents, resolving customer concerns, assisting with social media and
marketing, using Microsoft Office, keeping the office clean, inventory stocked, opening/closing the clinic.
● Award for the top Wellness Coordinator in Utah.
Plus One Company
Phone Sales, Draper, Ut 8/2018-2/2019
• As a Sales agent to be present, confident, and in control of each call.
•The agent culture, systems, training, and methods create an unrivaled entity.
•I knew more, cared more, and converted more leads to sales.
•Rated as a Jedi, highest honor as a sales agent.
The Flavor Chef, Vista CA
Sales Representative 10/2017-2/2018
• Sales representative specialist as a manufacturer or wholesalers to sell Bone Broth to grocery retailers.
Good communication skills to develop and maintain strong working relationships with grocer clients.
• Signed many new grocer accounts.
Macy’s, La Mesa, CA 06/2013 -10/2014
Estee Lauder Counter Manager (cosmetics)
Drive retail sales at the store level.
Build in-store relationships with all levels of management and selling teams.
Develop a Special Events calendar and implement, along with merchandising objectives, with in-store selling teams.
Sell company programs to store management and receive support for execution of our company Sales and Marketing and Events calendars.
Recruit, train, motivate, and develop our people; our company's greatest asset.
Educate our selling teams and account sales staff about the company's goals, visual merchandising directives and product knowledge.
Provide direction to Beauty Advisors regarding company goals and objectives.
Formally review job performance for all employees annually.
Provide ongoing feedback and coaching to Beauty Advisors.
Cosmetic Surgery Center (Coronado, CA) February 2012 to April 2012
Patient Coordinator/Counselor
Qualified the patient, and pinpointed what procedure would be best.
Explained and identified what procedure could be done in which location
Responsible for scheduling all procedures
Created a file for each patient, scheduled all pre and post operation appointments.
Adornments Boutique (Del Mar, CA) January 2011 to July 2011
Manager/Buyer
Assured sales goals were achieved
Attended buying trips and purchased merchandise for store
Visually merchandised store
Responsible for opening and closing of store including bank deposits
Leadership Management Institute (Dallas Texas) January 2008 to June 2008
Dallas Region (VP of Northern region)
Developing Leadership Skills.
Selling Executive, Time Management Showcases and facilitating the workshop.
Buffini & Company (Carlsbad, CA) February 2006 to November 2007
Business Sales Consultant
Consultative selling, turning leads into memberships for business coaching and training events
Generated referrals and closed sales from multiple databases
Called up to 70 clients per day to generate leads and build relationships
Membership upgrades for existing clients
Met and exceeded challenging sales goals
Adornments Boutique (Del Mar, CA) January 2005 to January 2006
Manager/Buyer
Assured sales goals were achieved
Attended buying trips and purchased merchandise for store
Visually merchandised store
Responsible for opening and closing of store including bank deposits
Recruited and trained sales staff
Tight Assets (Carlsbad, CA) January 2004 to December 2004
Manager
Managed daily operations of store
Lead and trained new sales associates
Visually merchandised store
Ensured daily sales goals were achieved
Nationwide Mortgage (Carlsbad, CA) June 1998 to December 2003
Office Administrator
Provided administrative and clerical support
Maintained inventory of office supplies
Answered phones
Data entry
EDUCATION
Associate’s Degree - Fashion Merchandising, Platt Junior College, St. Joseph, MO
Associate’s Degree - Physical Education, Cloud Community College, Concordia, KS