Data Entry Customer Service remote

TARA GREGORY

South Daytona, FL ***** 386-***-**** *************@*****.***

Flexible Availability

•Previous Health Care Worker. Sensitive and compassionate, experienced in hospital and in-home settings. Provided guidance and encouragement to patients through physical and emotional support.

•Organized, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• Ambitious, career-focused job seeker, anxious to obtain an entry level position to help launch career while achieving company goals.

Motivated in Customer service for minimum of 25 years, and thrives in fast-paced environments. Works independently, with minimal supervision. Demonstrates consistently strong work ethic, and adherence to company policy and procedures.

Detail oriented, self-starter

25+ Years in Customer Service and Healthcare

Industry

Proper Phone Etiquette, Multiple Phone Lines

Skilled in Billing, Accounts Payable, & Accounts

Receivable

Experienced in Payroll and Bookkeeping

Self-sufficient, organized, and trustworthy

Communicates Efficiently, both verbally and

written

Striving to do the best in everything I do,

everyday

Supportive Personality

Client Records Management

Personal Service

Team Collaboration

Medication Administration

Client Transportation

Accurate in Following Orders

Vitals Monitoring and Documentation

Incontinence Care

Safety Compliance

Laptop and Tablet Operation

Housewife/Caregiver, 04/2013 to 10/2021

Private Family Care – Port Orange, FL

Provided transportation to doctor's appointments, grocery stores, and social gatherings. Assisted clients with daily living needs to maintain self-esteem and general wellness. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.

Assisted patients with self-administered medications. Remote Assistant, 10/2011 to 03/2013

Caladocious LLC. – Brooklyn, NY

I provided important services by running errands, managing mail, scheduling appointments and arranging transportation.

Prepared packages for shipment, pickup and courier services for prompt delivery to customers. Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.

Coordinated travel arrangements by booking airfare, hotel and ground transportation. Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Home Health Aide, 01/2009 to 09/2012

Wallis Agency – Ormond Beach, FL

Traveled to clients' homes to complete healthcare services and promote continuity of care. Provided mobility assistance such as walking and regular exercising. Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Provided transportation and appointments management. Developed rapport to create safe and trusting environment for care.

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Server, 12/2004 to 06/2008

Booth's Bowery Restaurant & Lounge – Port Orange, FL

Worked with POS system to place orders, manage bills and handle complimentary items. Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, walk- in, and repeat customers.

Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Printed dining checks with total due, collected payment and offered receipts to complete transactions. Strategically timed check-ins with customers to take orders and conf

Cultivated warm relationships with regular customers. Accounting Assistant, 02/1998 to 10/2002

Booth's Bowery Restaurant & Lounge Office – Port Orange, FL I supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements. Answered four phone lines, taking phone orders and/or transferring calls to the appropriate employee’s, owners and managers. Took detailed messages for those unable to take the call. I had to count all cash and checks taken in the previous day, put it all together reconciling to make sure everything was accounted for, then I put it all together for the daily deposit that I took to the bank every day. Counted all of the lottery tickets, making sure to put them out in order. I had to keep a Master Bank of $2,000 cash in small bills for the bar and waitstaff so they could make change for customers.

Interacted with customers by phone, email or in-person to provide information. Completed clerical tasks such as filing, copying and distributing mail. Processed new hire paperwork and documents, and assigned them an employee number. I managed payroll data entry and processing for 80 employees to comply with predetermined company guidelines.

I used accounting software to prepare weekly and monthly financial reports. I enjoy working in an office, even better to work from home in my home office.

GED Diploma: General Studies, 05/1993

Spruce Creek High School - Port Orange, FL

CNA License: Nursing Assistance, 2009

Halifax Academy of Caregivers - Daytona Beach, FL

I do not have a current CNA license.

I DO NOT have a current CNA license, it has been a couple of years since I have had it.

I have almost always, well until 2016, kept a second job as a server to bring extra money into the household.

I have a lot of customer service experience, and I enjoy working as a team, but I also like to work by myself. I’m good at managing my time and getting projects/work done on time. Staying busy makes the day go by faster, i like keeping busy.

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