Medical Assistant Care Associate

Brenda L. Grieve ********.********@*****.***

Portland, OR - 503-***-****

EXPERIENCE:

Adventist Medical Center Jan. 2018 - June 2022

Practice Manager - Orthopedics, multi-speciality surgical, and gastroenterology

● Oversee all administration, business operations, and daily clinic operations

● Interviewing and hiring employees

● Managing providers clinic time and operating room time

● Manage budget of practice

● Lead communication liaison between providers, patients, and team members to ensure smooth operation and policies are being maintained

● Address patient complaints

● Coordinate staff meetings and performance reviews

● Collaborate with the interprofessional team

Adventist Medical Center March 2015 - May 2018

Clinic Coordinator - Orthopedics

● Oversee daily activities in the clinic

● Manage on call schedule for providers

● Enter patient charges for billing purposes

● Train medical assistants, CCA’S, MCA’s and surgery schedulers

● Assist manger where needed and fill in gaps where needed in all roles

● Ordering supplies for front & back office to stay within budget of practice Adventist Medical Center March 2011 - March 2015

Medical Assistant & Customer Care Associate - Orthopedic, Primary care, Portland Lung clinic,

● Multitasked a variety of administrative duties including operating high volume phone calls, collect copayments, schedule patients accordingly in a fast paced environment

● Room patients and preparing for the provider by taking note of the chief complaint, taking vital signs, reviewing medication history, and any concerns they would also like addressed

● Perform vaccinations and phlebotomy

● Prepare and assist provider in minor procedures

David Goldberger, MD. LLC July 2004 - May 2009

Medical Assistant

● Maintaining and updating patients records

● Room patients and preparing for provider by taking vital signs, reviewing medication history, documenting chief complaint for the visit

● Performing front desk duties by answering phone calls and checking patients in

● Perform phlebotomy, assist provider in minor procedures Carl Wilcox, MD. LLC May 1994 - June 2004

Practice Manager & Medical assistant

● Billing for health services

● Ensure proper insurance policies and protocol for patient and provider

● Assisting provider with re-credentialing

● Develop meetings and schedules for staff

EDUCATION:

Palmdale High School. Palmdale, California August 1978 - May 1982 Antelope Valley College 1982

PROFESSIONAL TRAINING:

● Orthopedic cast training

● Orthopedic technology

● Registered Medical Assistant

● Insurance, billing, claims, and collections

● Exposure/bloodborne pathogens

● Dental radiology

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