Tracie Allen

**** **** ** **, *********, Ohio, **481

330-***-**** • advqsp@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced Insurance Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities. Offering 30 years of experience and willingness to take on any challenge

SKILLS

•Self-motivated•Documentation abilities

•Process implementation•Business operations

•Document scanning•Conflict resolution

•Problem resolution• Powerful negotiator

•Strong verbal communication•Data entry

•Public speaking•Extremely organized

•Customer service•Account management•MS Office

•Team Leadership

EDUCATION

Warren Western Reserve High School - Warren, OH

•Received my diploma

•Certification in diversified health occupations

WORK HISTORY

Affordable Medical Imaging - Cincinnati, OH

Marketing Assistant, Medical claims specialist May, 2022 to January, 2023

•Produced reports and documents for senior team members on a weekly basis.

• Kept patient finances, records, and health statuses confidential.

•Copied, logged, and scanned supporting documents before filing everything in the client's files.

•Assisted customers by answering questions, responding to inquiries, and handling phone requests.

Coordinated with the contracting department to resolve payer issues.

•Updated department on verification and authorization status updates to help with patient admissions and insurance coverage decisions

•Entered data into the Nextgen system, including payments, account information, and call logs. Board of Education

January, 2022 to Present

Lordstown Schools - Warren, OH

•Collaborated with administrators to determine needs and deliver educational service.

•All school employees were interviewed, hired, supervised, and assisted, and I provided positive feedback.

•Assisted with personnel policies and procedures, including the creation, modification, and approval of new professional staff

members.

•As a board,resolving disagreements and negotiating a mutually agreed environment.

• implementation of a positive, stimulating learning environment for the district. Assisted with human resource operations, Such as hiring, training, disciplinary action, and termination, all while adhering to legal guidelines and requirements.

•Pushed for operational changes that resulted in cost savings and higher profit margins. Saved hundreds of thousands by putting in place cost-cutting measures that addressed long-standing issues.

Dr. Sharon L. George, DO - Warren, OH

Office Manager - April, 1992 to January, 2003

• Kept track of office supplies by checking inventory and ordering new supplies as needed.

• Kept track of and evaluate employee performance for advancement recommendations. and address

any issues.

•Processed incoming payments and prepared then to see physician

•Assisted with all aspects of the meetings, including preparing materials and taking notes.

•.Communicated with patients and answered their questions, requests for appointments, and billing concerns.

•Handled client correspondence and tracked records to foster office efficiency.

• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

•All employee files, training files, and confidential files were created and maintained.

•Coordinated and maintained an Impressive office organization to keep the office efficient, organized, and protessional.

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