GOBINDA CHANDRA DEBNATH

** ******** **, ***********, **, M1L 1K9

Email:advqso@r.postjobfree.com Mobile:437-***-****

PROFESSIONAL SUMMARY

Self-motivated, goal-oriented Business Management professional with10 years experience in customer service, accounting and sales & marketing. Comprehensive business education (MBA and BBA) covering asset management, people management, marketing, finance, accounting. Familiar with Canadian GAAP, IFRS reporting, General Ledger (GL), ASPE, payroll, regulations, taxation, and financial report. Strong analytical skills and proficiency computing literacy. Proven ability of working independently as a team player in a fast-pace, stressful environment. To seek for the position of BOOKKEEPER at Inviro Engineered Systems

SKILLS/CORE COMPETENCE

Creative, critical thinking to foresee and ability to problem solve and teach others

Demonstrated strong spoken and written communication skills with vendors

Result driven, conscientious and detail-oriented

Excellent attention to detail, with great organization skills and proven ability to meet deadlines

Ability to work efficiently as a part of a team as well as independently

Able to maintain a high degree of confidentiality and repetitive tasks

Proven problem-solving and analytics skills, diplomacy and strong interpersonal skills

Ability to adapt to and learn new software

Advanced knowledge of QuickBooks Online and Sage accounting software

High level of proficiency with Microsoft Excel and Word ( V-look up and pivot table, dashboard & chart, if function )

Professional, organized, Punctual, detail oriented and enthusiastic and welcoming attitude

Ability to troubleshoot and set priorities within time constraints

Good organizational, time management and prioritization skills

EDUCATION

Advance Diploma, Business Administration-Accounting

George Brown College, Toronto 09/2019 to 04/2022

MBA in Marketing – University of Dhaka, Bangladesh 02/2001 to 12/2002

BBA in Marketing – University of Dhaka, Bangladesh 01/1997 to 12/2000

WORK EXPERIENCE

Akij Group, Bangladesh (Tobacco Company) 11/2004 to 12/ 2006

Accounting Clerk/Bookkeeper

Working with spreadsheets, sales and purchase ledgers and journals

Recording and filing cash transactions, maintain accuracy of our A/P ledgers

Prepare and manage purchase orders, vendor bills and payments

Perform detailed transfer reconciliation, reconcile and balance internal accounts

Assist with month-end and year-end financial reporting

Handle queries and resolve issues relating to payments with integrity and trust

Provide backup support to Accounts Receivable, Accounts Payable and Purchasing teams

General accounting responsibilities (general ledger, balance sheet reconciliation)

Process supplier invoices in a timely and accurate manner, such as entry of invoices into accounting systems and maintain the files in a tidy and organized manner

Prepare bank deposits, pulling and filing related accounts receivables

Ensure filing is completed on a daily and weekly basis as required

Prepayments, accruals, bank reconciliations and balance sheet reconciliations

Resolve questions & issues, escalating when appropriate in a timely manner

Assist with monthly bank reconciliation, invoice preparation, and general ledger data entry

Complete and follow-up on accounts receivable and accounts payable collection

Process internal company transactions and assist in other accounting tasks as required

Rangs Electronics (Battery Section), Bangladesh 12/2006 to 11/2007

Administrative Assistant/Office Admin

Scanning, entering, renaming and electronic filing of soft copy documents for various departments

Typing reports, memos and other correspondence for various departments

Tracking, monitoring and reporting on discrepancies within various Excel spreadsheets and databases for various departments

Entering information into Excel spreadsheets and databases for various departments

Answer and direct phone calls, organize and schedule appointments and meetings

Produce and distribute correspondence memos, letters, faxes, and forms

Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.

Maintain all clerical duties such as maintaining filing and record systems

Reply to email, telephone, or face to face inquiries

GrameenPhone Ltd (Telecommunication sector), Bangladesh 12/2007 to 07/2015

Marketing Executive Officer

Interaction with clients, business partners and vendors.

Retailers’ commission set up to operate and distribution of products into the market.

Cross functional co-ordination with stakeholders for product promotional activities.

Managing and developing marketing campaigns.

Demonstrated skills in answering inquiries, and preparing and maintaining office correspondence

In-depth knowledge & experience of billing, customer relationship management and Ericson customer service software.

Demonstrated the ability to multi-task and thrive in a fast paced environment.

Simpro Solutions Inc, Toronto, ON, Canada, 06/2017 to 08/2019

Inbound Call Centre Representative

Assist customers with their product and services inquiries

Respond to incoming calls or make outbound calls. Courteous and professional phone manner, demeanor and attitude

Up-sell and cross-sell to new products and services

Resolve dispute among VISA, Merchant and Bank

Resolve customer issues by answering customer concerns, finding causes and solutions

Act as primary contact to insure follow up and resolution that meets and exceeds the customer’s expectation

Ability to work well under pressure and meet deadlines

Learn, understand and utilize Client processes and procedures related to resolving customer issues

Team player, willing to take personal responsibility for resolution of issues

Promote and maintain a high quality, professional, service-oriented company image among clients

Keep clients informed of progression with issues and provide follow up as necessary

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