Service Representative Customer

DOUGLAS ATEBATA

Address: **** * **** *; H*; LEHI, UTAH 84043

Mobile: +1-818-***-**** Email: **********@*****.***

EXPERIENCE

LAURA BELLA INTERNATIONAL June 2022 – December 2022

Wealth Manager

Licensed Insurance Agent for the States of Utah & California

Insurance and Annuity Sales

Financial Advisory and documentation

Wills, Estate & Trusts

Scheduling meetings, calendaring & resolving questions on retirement benefits

MODUSLINK CORPORATION August 2021 – June 2022

Customer Service Representative

Answering live inbound phone calls from customers with car navigation issues

Use of the computer to navigate through customers’ issues with a view to helping them

Trouble shooting and educating customers on Company’s products and services

Listening to customers’ complaints or concerns and working to resolve the issues

SYKES ENTERPRISES April 2019 – July 2021

Customer Service Representative

Answering live inbound phone calls from customers

Use of the computer to navigate through customers’ issues with a view to helping them

Trouble shooting and educating customers on Company’s products and services

Listening to customers’ complaints or concerns and working to resolve the issues

LAW OFFICES OF ALFRED O. ANYIA May 2017 – April 2019

Litigation Secretary

Answering telephone calls and relaying the messages to Attorneys

Managing Attorneys’ calendar

Signing up of clients and documentation of facts of cases

E-filing, court filing and documentation

Scheduling meetings on behalf of Attorneys and setting up such meetings

Generally acting as legal Support to Attorneys

EDUCATION

UNIVERSITY OF BENIN, NIGERIA 2006

LL.B, (Hons.)

GOVERNMENT SECONDARY SCHOOL, NIGERIA 1995

Senior Secondary School Certificate

2003

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