Personal Assistant, Bartender, professional dancer, receptionist

Location:

Scottsdale, AZ

Posted:

March 06, 2023

Contact this candidate

Resume:

**/****

High School Diploma

Silverado High School

Las Vegas, NV

Versatile BARTENDER with 15 years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.

Client-oriented EVENT COORDINATOR committed to making clients' dreams come true. Skilled in working with clients to plan unique events from start to finish while proactively managing risks and potential problems. Proven leader with success creating cohesive, goal-oriented teams.

Reliable Commercial CLEANER thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction.

Attentive ASSISTANT provides skilled support to facilitate operational efficiency and meet challenging requirements. Highly organized, efficiency-driven and proactive in handling simultaneous tasks with little oversight. Excellent planning, problem-solving and decision-making abilities.

MELISSA ”

MORTON

CONTACT

*****.********@*****.***

480-***-****

Scottsdale, AZ 85250

EDUCATION AND

TRAINING

SUMMARY

SKILLS

01/2009 - Current

Cleaned Houses and Businesses

My business Las Vegas, NV

• I adapt to any environment

• I'm a team Player

• Hard Worker

Out Going and amazing with

People

•

• I'm Thorough

• Punctual

• Closet detailing

• Interior and exterior cleaning

• Hardworking

• Mobile cart operation

• Exceptional communicator

• Hospitality background

• Physically strong

• Decision making skills

• Customer-oriented

Excellent oral and written

communication

•

• Five-star resort cleaning

• English language fluency

EXPERIENCE

Vacuumed floors and dusted furniture to maintain

organized, professional appearance.

•

Interacted pleasantly with clients and guests when performing daily duties.

•

Moved beds, sofas and small furniture to wipe

down baseboards and remove dust and dirt from

hard-to-reach areas.

•

Removed finger marks and smudges from doors,

frames and glass partitions to enhance shine.

•

Employed deep-cleaning techniques for areas in

need of additional sanitation.

•

Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and

enhance freshness.

•

Dusted ceiling air conditioning diffusers and

ventilation systems to improve airflow.

•

Laundered sheets and removed stains to restore

linens to pristine condition.

•

Requested maintenance orders to fix non-working

equipment and address room damage.

•

Reported maintenance concerns or repairs to

appropriate supervisor for prompt remediation.

•

Used cleaning chemicals following proper

guidelines.

•

Returned rooms to occupant-ready status to satisfy future guests.

•

Cleaned building floors by sweeping, mopping and

scrubbing.

•

Used appropriate personal protective equipment

and supplies when handling hazardous waste or

chemicals.

•

• Maintained and organized cleaning supplies stock. Organized, cleaned and sanitized kitchens,

bedrooms, living rooms and bathrooms to tidy and

eliminate daily germs.

•

Sanitized kitchen counters, wiped down cabinets

and swept and mopped floors.

•

Disinfected bathrooms and eliminated mold and

soap scum from shower stalls and bathtubs.

•

Sanitized bathrooms, kitchens and other

germ-prone areas.

•

Worked with speed and efficiency to meet all job

requirements.

•

Cared for flooring by sweeping or vacuuming

debris, steaming and scrubbing stains and moping

hard surfaces.

•

Cleaned homes following specific and detailed

protocols and requests.

•

Performed traditional housekeeping duties to keep

common and private areas clean and sanitized.

•

Washed and polished glass windows and doors to

keep entryways clear and professional.

•

Shopped for groceries, clothing and other

household items online and at local stores.

•

Performed various laundry duties, including folding, ironing and pressing.

•

Cleaned and tidied houses, handled laundry, swept

and mopped floors and dusted.

•

Washed and dried dishes to maintain clean and

orderly kitchen.

•

Interacted positively with residents while cleaning apartments and common areas.

•

• Kept household clean, tidy and organized.

Cared for household pets and transported for

regular veterinary appointments.

•

Used natural cleaning products where possible and

followed product recommendations to maintain

client safety.

•

07/2022 - 10/2022

Bartender, Waitress, Host,Greeter

ECT by Emily Phoenix, AZ

Hosted special parties and gatherings for friends

and social contacts.

•

Operated in-house and portable vacuums to

remove dust and debris from hardwood floors,

carpets and upholstery.

•

Turned mattresses and changed sheets to freshen

bedding.

•

Planned and prepared meals that met clients'

expectations and tastes.

•

Marketed cleaning services to grow customer base,

offering client referral discounts, coupons and

holiday promotions.

•

• Worked for catering companies as a waitress

• Worked concerts and events

• Worked conventions

• Worked weddings, graduation, birthday parties

• Bartended at events

• Was a greeter

Greeted customers, answered questions and

recommended specials to increase profits.

•

Answered customers' questions about hours,

seating, current wait time and other information.

•

Communicated with kitchen staff to stay updated

on item availability and customer wait times.

•

Addressed concerns quickly to improve customer

experience and escalated issues to management for

resolution when necessary.

•

Handled food safely and kept spaces clean to

protect customers from foodborne illness and

maintain proper sanitation.

•

Greeted incoming guests to assess needs and

monitor behaviors for signs of suspicious activities.

•

Managed guest expectations by relaying

information regarding hours, wait times and

specials.

•

Managed bar area, cocktail design and menu and

handled inventory, regulation compliance and

customer relationships.

•

• Resolved customer service and food-related issues 10/2008 - 10/2022

Bartender/Barback

Private Events Las Vegas, NV

to maintain guest satisfaction.

Rolled silverware and set up food stations and

dining areas to prepare for next shift or large

parties.

•

Prepared salads, appetizers and garnishes to assist kitchen staff.

•

Arranged place settings with clean tablecloths,

napkins and tableware to prepare for incoming

guests.

•

• Presented food and beverages to guests at tables. Removed, washed and polished empty glasses,

took plates to kitchen and discarded trash.

•

Maintained spotless, well-stocked bar organized

and ready for customer demands.

•

Replenished bar glasses, garnishes and

condiments.

•

• Took food and drinks to bar and table customers. Maintained detailed inventory of bar supplies and

stocked work areas.

•

Studied bartenders to learn recipes for different

mixed cocktails.

•

Checked identification for each person purchasing

alcohol.

•

Removed and disposed of bags from trash

receptacles in and around bar area.

•

Cleaned up spills and brought replacement items to tables.

•

Used POS system to ring up customers and open

and close tabs.

•

Poured drinks using standard pour according to

specifications.

•

Washed and sanitized plates using industrial

dishwashers according to manufacturer

instructions.

•

Disinfected bathrooms and resupplied with proper

paper products.

•

Stocked refrigerating units with wines or bottled

beer and replaced empty beer kegs.

•

• Placed orders for spirits, beer and liquor at start of each shift to maintain bar inventory.

Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.

•

• Sliced and pitted fruit used to garnish drinks.

Collected and processed payments via cash and

credit card.

•

Built excellent relationships with guests to achieve repeat business.

•

Completed side work, such as stocking bar items,

rolling silverware, polishing glasses, cleaning

menus and replenishing condiments.

•

Delivered high-quality beverages in fast-paced,

customer-centered setting.

•

Complied with local and state liquor and food

handling laws and regulations.

•

Complied with health codes, sanitation

requirements and license regulations while

streamlining productivity initiatives.

•

Restocked beer and liquor regularly and after

special events.

•

Stayed up to date on full bar menu and developed

extensive mixology knowledge.

•

Recommended food and drinks to patrons based on

preference, pairings and special promotions.

•

Monitored patron alcohol consumption to encourage

safety.

•

Gathered, washed, polished and restocked drink

glasses.

•

• Resolved issues with guest orders.

Maximized employee morale by correcting

performance issues.

•

Introduced new concepts and signature drinks,

developed promotions and created customer

engagement events to increase revenue.

•

Collected appetizer, entree and wine orders from

patrons.

•

Planned and coordinated special events to boost

customer numbers and profits.

•

• Prepared specialty drinks to support servers.

De-escalated conflicts between intoxicated guests

with tact and diplomacy.

•

• Bussed tables and bar areas, reset table supplies 02/2020 - 06/2022

Personal Assistant

CRAIG Osterhought Las Vegas, NV

Assisted my boss with anything he needed.

Running errands, picking up dry cleaning, booking appointments, helped answering emails, taking phone calls.

and sanitized surfaces.

Collaborated with servers, barbacks and hostess to deliver seamless guest experience.

•

Stayed up-to-date on latest mixology trends, bar

equipment and sanitation standards.

•

Maximized revenue by creating house-made

infusions, juice and other preparations.

•

• Poured wine, beer and cocktails for patrons.

Improved business operations by training staff on

best practices and protocols.

•

Created signature beverages to increase revenue

and patron loyalty.

•

Devised unique events and special promotions to

drive sales.

•

Drafted operational manuals and created food and

liquor inventory systems.

•

Organized personal and professional calendars with reminders for upcoming meetings and events.

•

Screened telephone calls and inquiries and directed as appropriate.

•

Managed household inventory and maintenance

schedules.

•

• Organized work projects around client's house.

Booked flights, hotel accommodations and ground

transportation for smooth business travel.

•

Scanned physical documents and uploaded to

encrypted databases for digital maintenance.

•

Ran errands to help with daily tasks, enabling

employer to focus on more pressing duties.

•

Made travel arrangements for employee trips and

conferences.

•

Checked personal and professional activities to

remind employer of priority tasks and deadlines.

•

Organized both physical and digital files and

updated reports to coordinate project materials.

•

01/2017 - 10/2020

Event Cleaner

Vacation Rentals Las Vegas, NV

Coordinated meeting and work schedules for staff

teams and executives.

•

Performed various clerical tasks and organized

office areas to promote productivity.

•

Wrote email messages, memos and business letters

for management and proofread documentation to

provide error-free correspondence.

•

Provided assistance communicating, typing

correspondence or obtaining information.

•

Submitted reports to and reviewed reports with

supervisor.

•

Interviewed clients to collect information on

educational, criminal or drug history.

•

Completed basic administrative work and managed

household accounts.

•

Emptied trash cans, sorted recycling and properly

disposed of waste.

•

Transported equipment and materials to work

locations and organized supplies according to need.

•

Organized materials, cleaned facilities and set up equipment to prepare for events.

•

Greeted incoming guests, accepted payments,

reviewed tickets and directed to facility locations.

•

Gave guests first-rate service and support and

worked to resolve concerns to mutual satisfaction.

•

Warned persons of rule infractions or violations,

evicting repeat violators from premises.

•

Unloaded equipment from trucks to assist in setting up venue for events.

•

Set up and tore down equipment for large scale

events, conferences and graduations.

•

Refused admittance to unwelcome persons or

individuals without tickets or passes.

•

Kept business entrances clean, tidy and

professional in appearance.

•

Completed in-depth restroom cleanings to sanitize

partitions, decorations, sinks, counters and mirrors.

•

Completed routine maintenance checks, notifying

management of needed repairs.

•

04/2017 - 11/2019

Event Organizer

Vacation Rentals Las Vegas, NV

Checked inventory for required supplies and made

lists for needed cleaning products.

•

Handled, mixed and stored chemical cleaners in

compliance with safety requirements and standard

operating procedures.

•

Addressed minor maintenance issues, reporting

more serious conditions to supervisors for attention from maintenance technicians.

•

• Stripped, sealed and polished floors.

Mixed water and detergents or acids to prepare

cleaning solutions.

•

• Steam-cleaned or shampooed carpets.

Polished windows, glass partitions or mirrors using sponges or squeegees.

•

Cleaned building floors by sweeping, mopping or

vacuuming.

•

Requisitioned supplies or equipment for cleaning

and maintenance duties.

•

Notified managers of repair needs or additions to

building operating systems.

•

• Dusted furniture, machines or equipment.

Moved furniture, equipment or supplies manually or with hand trucks.

•

• Serviced, cleaned and restocked restrooms.

Completed deep-cleaning floor buffing, carpet

cleaning, duct cleaning and wall washing.

•

Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and

exits, maintaining cleanliness and appearance of

premises.

•

Pulled chewing gum from undersides of tables,

desks, chairs and various other fixtures, discarding gum and sanitizing area.

•

Conducted outreach to local community leaders and

progressive organizations and assisted with local

and regional on-site events.

•

Developed and executed plans for budget, venue

and worker safety for campaigns.

•

• Organized event facility, food and beverage

selections and audio-visual arrangements.

Oversaw event logistics, venue scheduling and

accommodations.

•

Planned, coordinated and executed weddings and

special events.

•

Developed diagrams and floor plans with event

setup requirements.

•

Produced contracts and invoices for events and

monitored fee collection.

•

Delivered client services in logistics, registration and attendee tracking for internal and external

events.

•

Coordinated vendors, timelines and budgets for

events.

•

Directed event production in collaboration with

sponsors, hosts and internal teams.

•

Oversaw advanced event registration and day-of

check-in to handle high volume of guests.

•

Worked with professional and trade associations to create memorable and successful events.

•

Arranged security, printing and supply vendors to

meet unique requirements of each event.

•

Created program activities, agendas and budgets

based on client requirements.

•

Coordinated and allocated equipment, supplies and

staff for events.

•

Oversaw work of up to [Number] staff seamlessly

executing professional events.

•

Followed local regulations for events and obtained necessary permits.

•

Supported accurate financial recordkeeping by

closely checking bills and approving payments.

•

Selected catering services for different types of

events, balancing cost, menu and term options

against client demands.

•

Managed safe and smooth food delivery at

banquets, conferences and social events.

•

Organized guest support services for guests to

meet accommodation, transportation and service

needs.

•

Drove growth in event management business by

continuously researching and implementing

•

07/2017 - 10/2019

Bottle Service Waitress

MGM Resorts Hakassan Night Club Las Vegas, NV

improved strategies to exceed client expectations. Conferred with customers to gather event

requirements and explore opportunities.

•

• Attended and participated in industry events.

Designed contracts, collected fees and booked

venues for events.

•

Delivered VIP bottle service in upscale

environment, catering to large guest parties and

celebrity clientele.

•

Assembled VIP bottle service kits with garnishes,

mixes and bottles to solicit to guests.

•

Managed reservations, parties and events to

coordinate special occasions for guests.

•

Interacted casually with customers, taking drink

and bottle orders.

•

Recommended menu items to complement

cocktails and beverages.

•

Pampered guests with attentive hands-on food

service to create repeat business.

•

Upsold menu items, promoting bottle list to bolster sales %.

•

Maintained polite and professional demeanor to

patrons to encourage inquiries and order

placements.

•

Checked with guests to get feedback on food

served, resolve issues, bring additional items and refill beverages.

•

Explained menu options to guests, offered

suggestions and took orders for food and

beverages.

•

• Trained new employees to perform duties.

Presented menus and answered questions

regarding items.

•

Brought wine selections to tables with appropriate glasses and poured for customers.

•

Set up tables in between patrons to reduce wait

times.

•

• Responded to ad hoc cleaning duties at end of shift.

• Prepared checks, itemizing total meal costs and

04/2007 - 11/2018

Model Brand Ambassador

Clothing Co, Liquor Company's, Energy Drinks Las Vegas, NV taxes.

Circulated within assigned areas to assess and

address customer needs, effectively prioritizing

tasks during peak hours.

•

Promoted positive company image through superior

customer service experiences.

•

Built relationships and personalized future client development opportunities by collecting customer

data.

•

Met and exceeded goals for high-volume personal

sales through clientele development and product

knowledge.

•

Shared feedback and ideas with management to

improve processes.

•

Employed basic selling techniques to engage with

customers.

•

Introduced sales, promotions and other brand

initiatives to gain customer loyalty.

•

Built lasting relationships with customers by

delivering first-call resolution and taking ownership of scenarios.

•

Operated point-of-sale system to complete sales

transactions.

•

Created experiences that drove business results

and customer brand engagement.

•

Stayed on top of industry-related topics, trends and tools to impact social growth and engagement.

•

Conversed with customers to share information

about products and services.

•

Organized and carried out promotional events, set

up and tore down event sites and interacted with

customers.

•

• Promoted products using Facebook and Instagram.

Reinforced branding initiatives by coordinating

presentations and creating marketing campaigns to

maximize outreach.

•

Bolstered brand awareness by creating and

executing marketing campaigns utilizing trade

shows, round-tables and webinars.

•

02/2006 - 10/2016

Promotional Model

Ed Hardy, Mercedes, Samsung, Red bull, Monster, Las Vegas, NV

• Events like NASCAR, Supercross, MMA Fights

Maintained cheerful and upbeat attitude to engage

and satisfy customers.

•

Applied communication skills and marketing

knowledge to promote products and make sales.

•

Provided customers with samples and product

demonstrations.

•

Set up and managed booths at trade shows and

businesses.

•

Prepared display tables and attractive product

arrangements.

•

• Attended casting calls, fittings, shows and shoots. Upheld high standards of professionalism in

high-stress environments.

•

Increased social media presence to promote

specific brands and products.

•

Arrived early for shoots to give extra time for hair, makeup and styling.

•

Recorded rates of pay and durations of jobs on

vouchers.

•

Followed strict routines of diet, sleep and exercise to maintain appearance.

•

Worked with photographers to produce desired

looks and to finish photo shoots on schedule.

•

Posed for artists and photographers with or without clothes.

•

Changed backstage during fashion shows and

maintained poised appearance before audiences.

•

Gathered photographs, print advertisements and

digital media to build portfolio of work.

•

Wore character costumes and impersonated

characters portrayed to amuse children and adults.

•

Posed or struck suitable interpretive poses for

promoting and selling merchandise or fashions

during appearances, filming or photo sessions.

•

Assembled and maintained portfolios and traveled

to go-sees to obtain jobs.

•

Promoted and showcased clothing, footwear and

other products.

•

03/2013 - 10/2015

Go Go Dancer/Shot Girl

Haze Nightclub Las Vegas, NV

Promoted products and services in television

commercials, on film or in videos.

•

Dressed in sample or completed garments and

selected accessories.

•

Stood, turned and walked to demonstrate features

of garments for observers at fashion shows.

•

Reported job completions to agencies and obtained

information about future appointments.

•

Applied makeup to face and styled hair to enhance

appearance.

•

Met with designers to define guidelines for runway shows and presentations.

•

Worked SEMA, MAGIC, BAR and NIGHT CLUB

,CES... Body Paint, RUNWAY, EVENT OPENINGS ECT

•

Maintained professionality and efficiency while

working closely with leadership.

•

Delivered public demonstrations for crowds at

stores, trade shows and conferences.

•

Put together eye-catching displays to attract

potential customers and encourage questions.

•

Incorporated costumes and attention-grabbing

techniques to boost promotional success.

•

Tracked market and competitor activities to stay

current on products and consumer preferences.

•

Teamed with other demonstrators to put on

large-scale promotions.

•

Conducted product demonstrations to explain

details, highlight features and show use.

•

Taught customers how to personalize experiences

with products and obtain maximum benefit.

•

Worked promotional events for different products,

persuading customers to purchase and

documenting sales.

•

Increased sales by encouraging customers to

purchase additional products and services.

•

Watched crowd to identify prospects, capture

interest and maximize sales opportunities.

•

02/2006 - 10/2008

10/2005 - 09/2007

GO GO Dancer/Shot Girl

Wynn Encore XS NIGHT CLUB Las Vegas, NV

General Managers Personal Assistant

Strip House Steakhouse Las Vegas, NV