Sales Manager Training

John Amara Quincy, MA ***** ● 617-***-****

********@******.*** https://www.linkedin.com/in/john-amara-9a5089225

Sales Leadership Executive

Cultivating New Business Opportunities ● Improving Sales Close Rates ● Unlocking Growth in Existing Accounts

Generating Double-Digit Sales & Profit Growth ● Training, Coaching, & Leading High-Performance Sales Teams

What do you consider to be the most important achievements of your career?

ACHIEVEMENT #1 Always left my clients better than I found them

Career Highlights

Increased profitability by 63% over 5 months, achieving 152% of an aggressive sales target.

Boosted sales productivity by 12% through coaching, mentoring, and strengthening skills of sales teams.

Captured 30% improvement in client retention by launching a program that expanded the scope, level, and caliber of client service.

Outstanding personal sales record as evidenced by repeatedly exceeding sales goals and achieving sales numbers within the top 3 percentile at companies.

Experience

Roto-Rooter Stoughton, MA – 2018 to Present

Sales Manager / Excavation Manager (2018– Present) ● Water Restoration Manager (2019)

Rapidly promoted in positions with expanding responsibilities at a branch of the largest provider of plumbing, drain cleaning, and water cleanup services in North America. Develop and implement strategic sales plans to drive sales of excavation services in assigned territory. Manage 45 direct reports and 30 indirect reports.

Grew excavation sales from $30K to $90K per week. Dramatically improved sales team’s productivity and close rate by implementing on-road and classroom training programs.

Expanded customer account base by 30% in 7 months (122% of business goals).

Instrumental in improving market’s YoY revenue growth by 40% in 2019 in collaboration with sales team.

Turned around the water restoration department to profitability by resolving all issues with previous jobs pending.

Field Training Manager / Sales Manager (2019 – Present) ● Hiring Manager (2019 – Present)

Promoted to turn around the company’s underperforming Drain Department averaging $40K-$50K in weekly sales. Previously as Hiring Manager, recruited, interviewed, and hired candidates to fill positions at the branch level. Oversaw 51 employees (sales team, water restoration team, drain technicians, and jetting service technicians). Brought the branch to full capacity.

Increased sales from an average of $50K to $100K per week for the Drain Department.

Strengthened service technicians’ skills by implementing a hands-on, on-the-road training program. Led by example and closed business alongside technicians.

Eliminated scheduling and customer retention problems by hiring qualified people to fill positions.

U.S. Contracting Service Quincy, MA – 2006 to 2018

Vice President of Sales ● General Manager

Provided sales leadership and held general management authority for a start-up company needing action and development in all areas. Developed and implemented strategic plans, formulated sales strategies, directed marketing activities, acquired clients, and built, coached, mentored, and led a 25-member sales team.

Invigorated the sales organization by expanding the sales team and introducing an innovative sales training/coaching program.

Grew overall sales by 20% by leveraging strategic management approaches. Improved sales close rate from 1 in 7 to 1 in 3.

Brought in 100+ marque locations, including Reebok, CVS, and T-Mobile.

CLOSING TIME Braintree, MA – 2000 to 2006

Owner

Launched a business providing sales training and consulting services to companies in diverse industries. Met with clients to understand their needs and address problems affecting their businesses. Delivered various sales methodologies, training programs, and marketing strategies to transform their sales organizations. Managed 5 direct reports.

Built the business from start-up to full-scale operation. Developed and executed business plan, set up business processes and financial reporting systems, led marketing activities, and hired employees.

Managed the entire client engagement cycle, from initial consultation and needs assessment to defining scope of work, negotiating fees, and producing deliverables.

Led tailored presentations that showcased the firm’s capabilities and how they were integral to sales performance. Presented materials in an exciting, effective, and easy-to-follow manner.

Transformed clients’ sales organizations by providing them with high-impact sales methodologies, training programs, and marketing strategies, including proper sales strategies/closing techniques and a unique Trigger Marketing platform.

Accompanied sales team road warriors on their sales calls to provide them with sales guidance and direction.

Education

Bachelor of Arts, Liberal Arts – University of Massachusetts, Boston / Suffolk, MA

Organizations

Member, Board of Directors – Community Boating, Inc. (one of the nation’s oldest continuously running public sailing centers)

Former President – Boston Business Networking Group

Strategic Sales & Marketing Planning

Sales Operations Management

Business Development

Client Needs Analysis, Acquisition & Retention

Account Development & Management

Sales Presentations, Negotiations & Closing

Team Hiring, Training, Coaching & Mentoring

Product Development

Project Management

Startup & Turnaround Leadership

Market Research & Competitive Analysis

Entrepreneurial, client-centric, and collaborative leader with a 20+-year record of career advancement in sales and sales management.

History in improving sales productivity and growing the customer base by driving sales enablement initiatives, including professional development courses and sales training programs.

Persuasive communicator and negotiator who builds trusting relationships with key decision-makers at client companies.

Energized by opportunities to hire, train, coach, mentor, and inspire teams to perform at their maximum potential and achieve ambitious sales goals.

Passionate about delivering value to clients and exceeding their expectations. Dedicated to providing clients with products and services that endure and deliver strong ROI.

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