Administrative Assistant Front Desk

ALVINE NDOKE PEZUZU

Columbus, OH *****

************@*****.*** / 404-***-****

SUMMARY

Outgoing Talent Agent with managerial experience and strong relationship-building skills. Proven to maintain effective communications with New Hires. Skilled in organizing and tracking casting leads. Versatile Talent Acquisite with 3 years of experience working with company contacts to secure qualified staff. Well-versed in business operations, administrative management requirements and relationship-building strategies. Motivated team player possessing outstanding multitasking and communication abilities. Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, operation systems and program management.

Driven and decisive Talent Acquisite offering 3years+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy. Outgoing and friendly with strong drive to succeed. Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Eager to elevate ongoing development projects or create novel software solutions geared towards driving increased usership.

Hardworking and reliable Talent Acquisite with strong ability. Highly organized, proactive and punctual with team-oriented mentality.

SKILLS

Equal Employment Opportunity (EEO)

Employee Orientation

Harassment Investigation

Networking and Partnership Development

Industry-Specific HR Regulations

New Hire Onboarding

In-Person and Telephone Interviewing

Termination Documentation

Applicant Qualification

Employee Relations

Human Resources Management Systems

Management Consulting

Work Complaint Handling

Employee Hiring

Remote Conferencing and Communication

Building Partnerships

Eligibility Determinations

Temporary and Seasonal Employees

Documentation and Recordkeeping

Time Tracking and Payroll Administration

Employee and Applicant Assessment

Complex Problem Solving

HR Trend Tracking

Microsoft Office

EXPERIENCE

Talent Acquisition Specialist / LaserShip Inc. - Lockbourne, OH 05/2021 - Current Collaborated with recruitment and HR professional to achieve hiring goals. Planned and executed recruitment events to bring in area candidates. AN

Recruited 30 candidates per role and used diverse screening tools to identify qualified talent. Used social media as recruitment tool by posting content and responding to inquiries or comments. Reviewed referral candidates and contacted qualified individuals to request applications. Executed strategies to achieve scalability and efficiency while meeting retail talent acquisition needs. Conducted interviews to assist management in selecting most qualified candidates. Applied market knowledge and sourcing skills to engage with active and non-active applicants. Conducted exit interviews and new hire follow-ups to provide feedback to management. Contacted job applicants to inform of application status. Searched for qualified job candidates using computer databases, media advertisements or employee referrals. Administered employee benefit plans.

Prepared or maintained employment records using human resources management system software. Hired employees and processed hiring-related paperwork. Informed job applicants of duties and responsibilities, compensation and benefits. Advised management on organizing, preparing or implementing recruiting or retention programs. Sourced, qualified and conducted screening interviews with job candidates. Conducted exit interviews and completed employment termination paperwork. Scheduled or conducted new employee orientations.

Administrative Assistant / Lasership,INC - Columbus, OH 03/2020 - 06/2021 Directed customer communication to appropriate department personnel. Provided secretarial and office management support while building cooperative working relationships. Tracked and submitted employee timesheets to prepare for payroll processing. Scheduled appointments, meetings and events for management staff. Composed correspondence, reports and meeting notes. Answered phone calls and emails to provide information, resulting in effective business correspondence. Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials. Prepared and prioritized calendars and correspondence. Responded effectively to sensitive inquiries or complaints. Coordinated appointments, meetings and conferences. Scheduled staff and monitored resource allocation to provide optimal coverage and service. Organized both physical and digital files and updated reports to coordinate project materials. Maintained accurate department and customer records. Inventoried and ordered supplies for office.

Developed administrative processes to achieve organizational objectives and improve office efficiency. Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies. Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Responded to customer issues to provide immediate resolution and improve retention. Updated system to organize office documentation, maximizing efficiency and increasing productivity. Used voice recorder or notepad to compose and transcribe meeting minutes. Handled incoming calls and directed callers to appropriate department or employee. Raised funds by organizing multiple events and diligently managed details to meet deadlines. Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization. Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.

Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.

Pleasantly welcomed visitors, answered phone calls and maintained front reception desk. Sorted and distributed incoming faxes, letters and emails for office distribution. Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.

Coordinated travel arrangements and completed expense reports for travel reimbursement. EDUCATION AND TRAINING

Master of Arts: Human Resources Management 2018

Kennesaw State University - Kennesaw, GA

[Semester, Year] - Dean's List

Bachelor of Science: Cognitive Psychology 03/2013

University of Buea

LANGUAGES

English:

Full Professional

French:

Full Professional

German:

Professional

ACCOMPLISHMENTS

Created highly effective new program that significantly impacted efficiency and improved operations. Led team to achieve excellent, earning recognition from upper management and financial reward. Promoted from Administrative Assistant to talent Acquisite, in less than 12-months. Developed relationships with many new clients and typically exceeded sales goals by 99.9%. Recognized as Employee with outstanding performance and team contributions.

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