Christina heffelfinger
Scranton, PA *****
***********@*****.***
I'm a mother of 7 grandmother of 4 I'm very dedicated an loyal to all an any job I perform my jobs are not just work because my clients are like family it's a way of living not just a paycheck Authorized to work in the US for any employer
Work Experience
Direct Care Worker/Supervisor
Volunteers of America - Scranton, PA
March 2020 to Present
I have taking care of adolescence ab adults that are mentality challenged here an in Shippensburg pa where i also teach me gee new hires how to provided services an perform there jobs correctly. We teach them to stay independent an live on there own about doctor appts an finances as well Direct Care Worker (DCW)
Allied Services Integrated Health System - Scranton, PA February 2018 to May 2022
Took care of elderly in home care provided transportation administered meds Territorial Import Sales Manager
K&A Imports - Scranton, PA
April 2002 to August 2008
I managed a eastern territory for our company all sales for each client as well as recruiting new clients manged trade shows all over the world ...we made an designed fish tank equipment an set ups Education
General educational development
Plymouth-Whitemarsh Shs - Plymouth Meeting, PA
September 1996 to September 2000
Skills
• Customer service
• Customer support
• Communication skills
• General counsel
• Quality control
• Time & attendance systems
• Sales Management
• Medical records
• Computer literacy
• Computer skills
• Microsoft Office
• B2B Sales
• Outside Sales
• Medication Administration
• Management
• Cold Calling
• Account Management
• Salesforce
• Direct Sales
• Patient Care
• Home Care
• Upselling
• English
• Technical support
• Documentation review
• Case management
• Meal Preparation
• Senior Care
• Hospital Experience
• Vital Signs
• Medical terminology
• Patient observation
• Crisis management
• Caregiving
• Business Development
• Social Work
• Dementia Care
• Interviewing
• Time management
Links
https://www.allied-services.org/news/2019/march/christina-heffelfinger-direct-care-worker/ Awards
Care giver of the year award
May 2020
U will b caregiver of the year award through ugh allied services for my outstanding services an going above an beyound my capling
Certifications and Licenses
Certified Medication Aide
First Aid CPR AED
February 2020 to February 2024
Mandated Reporter
March 2020 to Present
Adult residential licenseing
March 2021 to Present
CA68CA70B29C413191B743C01EFACDDE585613
Department of human services completion number
Assessments
Work style: Reliability — Highly Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Administrative assistant/receptionist — Familiar
April 2022
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Customer focus & orientation — Proficient
April 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
https://www.allied-services.org/news/2019/march/christina-heffelfinger-direct-care-worker/