EMMANUEL O. NYARKO
** ****** ***** **., *********, MD 786-***-**** *************@*****.***
OBJECTIVE
Seeking a role where I will be able to apply my skills and work experiences by making a difference through quality, with strict adherence in achieving the goals of the organization.
SKILLS & ABILITIES
Vendor management, leadership skills, communication skills, management, teamwork, customer services, and active listening
EXPERIENCE
09/02 - 10/19
Forklift Leader, DPI SPECIALTY FOODS, Upper Marlboro, MD
·Operated select material handling equipment within the warehouse walls, moved and shifted products and built customer orders.
·Unload trucks as they pulled into bays, stacked pallets, built new orders, verify shipments, moved materials, and organized warehouse floor.
04/00 - 09/02
Customer Service Associate, Nordstrom Rack, Rockville, MD
·Models and delivers a distinct and delightful customer experience
·Engaged customers by greeting them and offering assistance with products and services
·Resolved customer issues and answered questions to ensure a positive customer service experience
·Provided customers with courteous, friendly, fast and efficient service
·Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processed voids, returns, rain checks, refunds and exchanges as needed.
EDUCATION
08/96 - 06/1998
High School Diploma, New Juaben Secondary School, Koforidua, Ghana
REFERENCE
Available Upon Request