Medical Assistant Customer Service
Resume:
Michaelle C. Cousins *** N.E ***nd street
N. Miami Beach Fl,
33162
***********@*****.***
EDUCATION
Carleen Health Institute, Plantation,
FL
A.S. in Nursing 04/2021
Brown Mackie College, Miami, FL
A.S. Business Management 05/2010
ATI Technical Institute, Miami, FL
Certified Medical Assistant 09/2004
EXPERIENCE
Borinquen Medical Center, Miami, FL
Medical Assistant
04 /2010 - 10/2019
● Obtain patients' vital signs,
SUMMARY
Over ten years of
patient care and great customer service
in medical settings.
Strong communication and listening skills.
Experienced with Electronic Health Record
and Athena.
Critical thinking and decisive judgement
skills.
Experienced with 12-hour shifts.
Accuracy and
attention to detail.
Multitask and work well with others in
fast-paced environments.
Hard working, caring professional.
LANGUAGES:
English and Creole
procedures and assisting practitioners with patient care.
● Assisting physicians during routine checkups, outpatient procedures, and other physical exams.
● Monitoring and documenting patient symptoms for
physicians' review during clinical exams
● Preparing and administering medications and
vaccines under the direction of supervising physicians
● Taking tissue and fluid samples of patients and sending them for analysis.
● Prepping exam rooms for clinical procedures and assisting practitioners with patient care
North Shore Medical Center, Miami, FL
Patient Care Tech
10/2006- 04/ 2010
● Obtains patient histories and vital signs.
● Complete simple dressing changes under the
direction of RN.
● Greet, receive, and schedule patients.
● Handle telephone and written communications.
● Empty Foleys and assist with lifting, positioning, and dressing of patients.
CERTIFICATIONS & Licensure
● Basic Life Support
● Medical Assistant
● Patient Care Technician
REFERENCES
Martine Cadet (former coworker)
Betty Remy (former assistant manager)
Lapierre Gladys ARNP (former coworker)
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