Service Representative Data Entry

Amanda Muncey

Dispatcher / CSR / Manager

Contact

**** ******** **.

Southaven, MS 38671

901-***-**** *********@*****.*** Education

Gateway Christian Homeschool

High School Diploma

Key Skills

Strong Customer Service

Background

Organization Skills

Microsoft Office

Multi-Tasking Proficiency

AS400

Objective

To obtain a leadership role with a company that I can build a career with as I exhibit my drive for success.

Experience

October 2012 – June 2022

Dispatcher • Olive Branch Police Department

-Took 911 calls, dispatched Police, Fire, and Ambulance services as needed in a fast-paced, intense situations daily while following established protocols and meticulously documenting situations

November 2009 – October 2012

Assistant Manager • McDonald’s

-Handled inventory, cash, scheduling, food cost control, profit & loss statements, training, loss prevention, merchandising, new restaurant openings and other responsibilities as Team Manager and Floor Manager

August 2008- January 2009

Customer Service Representative • BPI (filled temporary position)

-Clerical supervision, e-mail & communication, problem solving, previous employment verifications, workman’s comp claim case management and cash handling

July 2003 – July 2009

Teacher • Wee Care

August 2005- September 2006

Manager (Parts & Accounting) • Aim Power & Fluids

-Accounts payable & receivable, vendor relations, data entry, inventory management, scheduling & customer service

References

Available upon request

Contact this candidate