Rachel A. Williams

**** *. **** **., ********, MI 49829 Cell: 941-***-****

Home: 906-***-**** advqip@r.postjobfree.com

Objective: To obtain full time, gainful employment with benefits.

Qualifications:

I have excellent people, telephone, office, and organizational skills. I am skilled in all retail & medical office work & terminology along with public service experience. Proficient in all Microsoft software programs along with other medical programs. I am BLS, CPR & First Aide Certified. I believe in honesty, keeping a positive attitude and always doing my best in all circumstances. I do well in emergency situations. I feel I would be a great asset to any organization.

Work History:

Jan 17, 2022 to Current Aurora Health Pharmacy, Wautoma, WI

Retail Pharmacy Technician with all duties and responsibilities that come with position. Willow and Epic computer system. Customer service, preparing, labeling, billing, distributing prescriptions for retail patients/customers. Maintaining inventory and ordering of medications and supplies for pharmacy.

Nov 11, 2019 to Jan 3, 2022 OSF St. Francis Hospital, Escanaba, MI

Patient Access Services Clerk, ER, Front Office, and Lab registration, check in and register patients, verify insurances, create hospital accounts, acquire authorizations for procedures, insurance processing, money handling and accounts payable. Also one year per diem as Storeroom clerk/courier. CPR & BLS Certification current.

July1, 2018 to Oct 2019 Ballad Health Care CBO, Johnson City, TN

Previsit Coordinator, Surgery Dept. Verifying insurances, calling physician offices to verify orders, responsible for all patient account conversions, insurance processing, & collections of co-payments from patients. Knowledge of computer medical system.

Nov. 4, 2017 to Oct. 2018. Walmart, Escanaba, MI. / Johnson City, TN

Sales Associate, Cashier in Wal-Mart Store handling money transactions and customer service. Trained in self checkouts. Food Area Associate, Dairy, Frozen, Dry goods.

May 2014 to Oct 2017. BayCare St. Anthony's Hospital, St. Petersburg, FL.

*ER Financial Assistance Specialist. Completing financial assistance application for non-profit facility and recommendations for other programs in area, provided community resources. Also, prior position was *ER Registration Coordinator supervising registrars, responsible for all patient account conversions and Direct Admits to the facility along with Registrar schedules and other supervisor duties. Check in of ER patients, patient registration, insurance processing, & collections of co-payments from patients.

August 2009 to April 2014. Holston Valley Medical Center, Kingsport, TN.

Bed Placement Coordinator. Provides bed placement for all medical/surgical patients regarding determining the correct unit/floor & bed type. Facilitates patient entry & placement into the computer system, as well as functions as the control point for all processes. Facilitates all transfers of patients throughout the facility; work closely with Nursing House Supervisor. Responsible for all patient account conversions and Direct Admits to the facility. Check in of ER patients, patient registration, insurance processing, & collections of co-payments from patients. Also served as Unit Secretary on surgical floor to include reading & entering of physician orders. C.N.A. certified with direct patient care contact in all regards. Proficient in the STAR Navigator, Navicare, & McKesson computer system. EPIC system as a super user.

Prior work history available upon request.

Education:

*Edison Community College, Punta Gorda, FL. August 2003 to May 2007. Obtained Associates Degree in Liberal Arts with English Major, Writing Minor.

*Charlotte Vocational Technical Center. Port Charlotte, FL. January 1996 to June 1997. Received General Secretarial Certification.

*Bay De Noc Community College. Escanaba, MI. August 1992 to May 1993. I was enrolled in the LPN Program. Chose to change careers.

*Current with my CPR & BLS Certification.

References: (other references, letters of recommendation & certifications available upon request)

Brenda Edwards, RN, Clinical Leader HVMC. Kingsport, TN email: advqip@r.postjobfree.com

Liza Ferris, FA Coordinator, SAH. St. Petersburg, FL 727-***-****

Katherine Williard, ER Registration, St. Petersburg, FL 727-***-****