Sergeant Major Director Operations
Resume:
MARK R. ESPINOZA, J.D., MBA, MHR US citizen
***************@*****.***
http://www.linkedin.com/in/markespinoza1/
A Legal Expert/Manager with achievements in managing contracts, business development, legal and human relations efforts for the US Army and US/European corporations. Expertise in optimizing organizational compliance implementation, Compliance - IRC operations and investigations and development of Standard Operation Procedures for government compliance, Policies, and Regulations. Assisted start-ups and Fortune 500 companies with the establishment of business operations in Europe.
Education:
(E, JD), Executive, Juris Doctor, Concord Law school at Purdue University Global
(M.H.R), Master's Business Human Relations, University of Oklahoma
(BS), Business, the University of the State of New York (SUNY)
(AAS) in Management City College of Chicago
(AA), History, University of Maryland
(MBA) Masters of Business Administration; GPA 4.00; University of Maryland University College Europe program (09/2018).
(MSCT) Masters of Cyber Security Technology(Completion date Oct 2024)
Fluent in English, German and Spanish and can conversant in Russian and Italian.
Licensed Financial Broker in the States of Virginia and Texas.
Added Value/Skills
Skilled at developing GAP solutions to the budget definition, and financial, strategic objectives to reach strategic goals.
Expert in contract law to include negotiation, litigation, reconciliation, adjudication, formation, and modification of contract disputes in civil and business law. That requires due diligence exposure and an advance application to contract development for public and government use.
Master at influencing internationally-based teams that result in a cohesive well operating organization that saves cost and maximizes efficiency and effectiveness of the organizational human resource talent pool.
Develop leadership by creating a personal direction and professional development plan that will refine corporate management. Through the development of a strategic understanding of the organization. By analyzing its mission, vision, goals, and values. Evaluate organization's culture, climate, and approach to decision making and assess leadership effectiveness, governance structure, and processes.
Business analyst with a passion for cost-cutting and increasing company revenue by evaluating human personnel office efficiency, talent management comparison and time management. I will recommend specific streamlined plans to maximize the company's savings and profits.
Selected Achievements
Developed and led BearingPoint Human Services Consultant (Ombudsman) program in Europe. The company contracted by US Army for 1.2 million dollars to help soldiers and families transition back to civilian life. Utilized extensive experience and knowledge of military health care systems, Healthcare operations, community service agencies, support channels and regulations/policies to set up three programs.
Consulted ITT on $50B logistical support program for US Army. The company awarded significant LOGPAC (logistical support package) contract As the only person in company with LOGPAC experience, provided advice/direction on developing organizational operations large enough to sustain complex working of LOGPAC. Created plan for deployment.
Negotiated work policies, saving ITT 10s of thousands of Euro's in court costs and lost productivity. Assisted management with the proper application of European labor law, or regulatory affairs as they applied to the requirement of German Works Council. Negotiated acceptable work policies after an extended period of litigation through German courts and hours of educating management.
Career History
Licensed Financial broker: (2018 - February 2021)
License Financial Broker: Symmetry Financial Group: Helping clients and their families to build a better future through caring, understanding and one on one application of advance financial produces that are designed to create wealth, financial security; while at the same time increases the client's understanding of where they what to be in the future and the best path to getting them there.
Providing accurate investment advice to clients.
Managing clients' investment portfolios.
Staying abreast with the latest financial news.
Providing regular updates to clients regarding the status of their investment profile.
Modeling, managing, and analyzing large volumes of financial data.
Applying analytical and problem solving techniques to identify financial trends and issues, and develop solutions.
Conducting financial analysis and developing financial analytical reports and presenting that data to management.
Providing direction or technical assistance applying controlling authorities such as financial laws and regulations, OMB circulars, the Generally Accepted Accounting Principles (GAAP) or the Governmental Accounting or Financial Accounting Standards Board (FASB).
Instructor/Business Ethics: University of Maryland University College Europe: (March 2015 - 2017)
Business Multi-cultural Analyst Professor: Instructs on the relationship of business law and social responsibility in both the domestic and global business settings. With the aim to analyze Legal and business consideration of corporate planning, finical responsibility, policy, and strategies. Emphasis on the definition, scope, application, analyzing business and corporate relationships as they relate to issues of corporate finance, organizational liability, media consequences and business decision-making in a ever changing business environment.
Enhance students skills in the development, creation, and implementation of International corporate business policy based on analyzing organizational goals and local culture.
Increases students policy formulation through the utilization of decision-making models to ensure implementation of strategic policies within a diverse community.
Instructs students on how to apply analytic processes to policy, regulation, and laws when developing a business strategy for the national or international application.
Enhance students understanding of legal principles and the way in which they influence business decisions. Through analyzing business issues that arise in both a domestic and global business environment using an understanding of financial and legal concepts and business principles.
Ensured that students received instruction on the accuracy of data integrity of management systems through continuous and frequent checks to identifies inconsistencies in data. By leveraging the data to create more reliable options when developing support in change management efforts.
Ensure a comprehensive understanding of development and evaluation of alternatives to and recommendation of solutions for, corporate dilemmas taking into account ethical and legal requirements and the essential mission of the business enterprise.
Efficiently communicate internal and external business stakeholders to the complexity of organizational issues, suggesting and analyzing various solutions to ensure the appropriate policy implementation to practice and accountability.
Senior International Consultant:
Thomas Kohl, GmbH, 2013 -2015: Principal of global legal services firm with affiliates in over 80 countries concentrating on supporting multinational clients and growing companies in all critical areas of business worldwide. Director and Owner of Transatlantic Law International Rechtsanwaltsgesellschaft GmbH, Germany; (German Law Firm). Specialties: Corporate and commercial law, mergers & acquisitions, international business contracts, restructuring and insolvency, corporate recovery, cross-border transactions, joint ventures, information technology and trade-related labor law.
Assisted in analyzing high-level international correspondence and documentation through monitoring of process management and the care of corporate legal initiates and their legal staff to ensure 100 percent accuracy.
Assisting in the development of legal compliance and regulations that interface between Common Law and German Law with organizations creating or sustaining a corporate presence within EU, USA, the former Russian republics and Common Wealth Independent State (CIS).
Research of application of British Common and German Law in regards to compliance, regulatory requirements and how they affect the needs of the clients on an international level.
Evaluated Record Management System and Document Application System as they applied to local legal requirements and international law with 100% accuracy.
Advised senior management on best line of action during legal negotiations of international contracts.
Ensured the record management compliance is met at all levels as outlined in Sarbanes-Oxley and German legal requirements.
Audit corporate systems and documents management application.
Utilize excellent communication skills to present and discuss with executives and other management teams.
International Divorces and the recovery of assets from adverse parties.
Set in on international negotiations and applies knowledge as required in support of staff opinion regarding compliance with regulatory matters.
Government Regulatory Affairs, Compliance: Full time
M Thorn, 2010-2013: German-based company and requires interaction with costumes in their native language. Consultant for businesses developing markets in the US and Europe. Provided advice and direction:
All facets of law, including Cooperate Taxes, Corporate Law, Intellectual Property, Legal Ethics, and Contracts Law, negotiation, litigation, reconciliation, adjudication, regional regulatory affairs and compliances, formation/modification of contract disputes.
Developed HR Policies for organizational HR manuals, procedures, internal work rules and performance management programs of contracting companies.
Research and analyze fundamental and complex issues surrounding the processes and systems of regulatory affairs that distinguish accurate work.
Make recommendations surrounding improving processes, efficiency and practices.
Assist clients with issues of Compensation, German state benefits and their administration, European employment laws and requirements, training/development, TQM, Sarbanes-Oxley, Statistical Process and Organizational control.
With a strong understanding of European Labor Law, European court system, social employment contracts as well as works council requirements.
Experience in managing global projects in a matrix organizational structure.
Human Services Consultant. (Ombudsmen): Full time
Ombudsmen, BearingPoint, 2008-2009. (Firm went bankrupt in 2009). Utilized extensive experience/knowledge to assist company groups in policy implementation for development and establishment of the program throughout Europe in support of U.S. Army contract. Managed $1.2M budget, Implemented training plans for mid-management level personnel in three different countries in Europe.
Insured timely entries of all reported concerns, obligations under the CIA. Responsible for continues tracking and follow-up on case information in relevant case management systems. Assist with continuous summarization of activities and channeling of communications to associates in support of ERC local matters or investigations.
In areas of medical matters, personnel, finance, legal, transition benefits and Veterans Administration, provided regulatory guidance to Wounded Warriors and their Families.
Assisted Non-Wounded Transition Unit Soldiers with medical care issues. Report weekly to U.S. Army Medical Command (MEDCOM) and Surgeon General on primary medical obstacles facing families in Europe.
Helping create workplace well-being by promoting cross-cultural awareness and fostering ethical behavior, fairness, respect and good governance throughout the Organization
Making appropriate recommendations for policies and practices that would reduce or eliminate recurring grievances
Collaborating in the design of training programs for managers and employees in conflict resolution, negotiation skills, and related topics
Advising the Senior Management and Staff Association on issues and trends affecting contract management.
Preparing annual reports on the activities of the Ombudsman for the Director General while maintaining the confidentiality of communications, using anonymous data to identify problem areas in organizational policies and practices, and outlining regulatory issues to be considered by the Organization.
Human Resource Manager Europe:
Human Resources Manager, 2007-2008; ITT European Business Operation Center, Regional HR Manager for all operations in Europe. Manage $24M budget and 32 staff.
Plan, manage, and formulate HR activity, providing advice to Regional Director and VP of Human Recourse and policies and tenant activities throughout ITT Systems Division within Europe.
Ombudsmen in the resolution of a corporate issue related to human resources and the organizational, legal system, to include investigation, reporting and resolving through the appropriate channel.
Evaluate job performance, maintains job descriptions, conduct process improvement studies, and benchmark company workforce with the current market.
Managed all HR contracts throughout Europe, the Balkans and assigned contracts in the Middle East.
Managed operational aspects of the IRC process aligned with stakeholder/stokholds demands
Created Business Requirements from crucial stakeholders and translated them to functional specifications for IT development.
Talent assessment and development.
Performs updates where and whenever needed and ensures the communication and execution of ITT company policies and procedure.
Conduct regular reviews on the company's total rewards package and provides it is competitive within the operating market and develops a proposal by updating it accordingly.
Developed and applied knowledge of EU labor law to issues concerning EU works social package or contract, negotiations, representation of EU labor rights with governing body of EU Works Council.
Actively participated in all actions of litigation, moderation, and arbitration in German labor court.
Regional Director Operations:
SGM Clinical Operation Sergeant Major 2/3/4, 7th Army/USAREUR, 2005-2006. Ensured reservist integration for three rotations through SFOR, KFOR and all personal requirements throughout Balkans.
Understanding of the FDA Medical Device requirements as stated in 201 of the Food, Drug and Cosmetic Act as outlined by CDRH.
Assisted in planning, coordinating developing operations and policies for the health medical service support for one medical center, two MEDDAC's and hospitals, and 26 clinics.
Worked with Appointed Authorized Representatives, as they applied to Government Contracts and FDA requirements across a full spectrum of medical devices.
Strong understanding of healthcare compliance policies and risks as well as working knowledge of industry codes, laws and regulations that allow for effective management communication pf critical business partners.
Managed 4000 personnel and as Assistant Chief Financial Officer Managed the annual budget of $250M.
Proven influencing skills, preferably with internationally based team members.
Prepare/distribute warning, operations, fragmentary, and movement orders supporting European Command (EUCOM) Area of Operation of 93 countries while maintaining oversight of medical training for Balkans.
Regional Director Medical Operations:
US Army: (Task Force Med Eagle SGM)
April 2003 – September 2003 (6 months)Bosnia and Herzegovina
Task Force Med Eagle, 2003-2003. Provided advice and recommendations to Task Force Med Eagle Commander and Command staff on all matters on enlisted soldiers. $1.4M budget.
Provided operational support for current processes and supports business operations and management in identifying opportunities and solutions to meet present and future business needs.
Developed and maintained an understanding of overall business functions.
Extrapolated data and create reports/dashboards, charts and summaries using various data sources.
Assisted management in understanding and explaining data trends and anomalies.
Developed and made assessments on International Medical Regulatory Affairs Agreements to be negotiated with various countries.
Assured consistency in efforts throughout Balkans, taking necessary action to avoid replication of activities among contingency forces.
Patient Accounts Director offered advice, decided on requests for waivers to medical policy, equipment compliance and rendered technical decisions in dealing with International representatives and managers up to and including flag officers.
Conducted analyses to determine which operations are most vulnerable to receipt or provision of force protection of supporting services within the combat area of operations.
Performed QC and training on four combat lifesaver courses taught for Multinational Brigade North Soldiers.
Director Hospital Medical Operations:
US Army Wuerzburg Hospital: (Sergeant Major)
April 2002 – April 2003 (Full time)Würzburg Area, Germany
USAMEDDAC and 67thCombat Support Hospital, 2002-2003. Supervised and managed hospital and USAMEDDAC. Provided counsel/guidance to 1100+ soldiers/civilians. Managed $20M budget and 457 staff. Clear understand that ISO 13485 is a quality system standard designed primarily for medical devices as a standard supplement to ISO 9001and how it applies to European regulations, standard and law.
Developed plans, policies, procedures, and detailed instructions to implement Force protection programs. Provided oversight, guidance, and assistance to commanders with the application of information, and security programs.
Supervised by Chief Operating Officer Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Sustainment Officer for planning/coordinating hospital activities to accomplish continuous readiness for JCAHO accreditation survey.
Provided general planning, direction and supervision to subordinate civilian personnel in one general hospital, 21 clinics and two field hospitals in five countries.
Implemented an internal control system to produce a sound system of accountability. That resulted in 93% rating during annual JCAHO Certification, which was the highest score ever given any hospital as of that date.
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