Namolo Leballo
Date of birth: **/**/**** Gender: Female Phone number: +266-******** (Mobile) Email address: ***************@*****.*** Whatsapp Messenger: +266-******** Address: Maserus, Lesotho (Home) About me:
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet working goals. 16/07/2016 – 08/12/2021 Maseru, Lesotho
ADVANCED DIPLOMA IN ACCOUNTING AND BUSINESS Centre for accounting studies Address 46 bowker road, Old Europa, Maseru, Lesotho 01/2015 – 11/2015 Maseru, Lesotho
HIGH SCHOOL DIPLOMA Lesotho High School
Address Maseru, Lesotho Website https://www.facebook.com/Lesotho-High-School-195************/ 01/2013 – 11/2013 Maseru, Lesotho
JUNIOR CERTIFICATE Lesotho High school
Address Maseru, Lesotho Website https://www.facebook.com/Lesotho-High-School-195************/ 01/2005 – 11/2010 Maseru, Lesotho
PRIMARY SCHOOL LEAVING CERTIFICATE Unity English medium School Address Ha foso, Maseru, Lesotho
11/2020 – 02/2021 Maseru, Lesotho
WAITRESS BIG6 MEAT AND CHILL
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials and took drink orders.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Stayed up-to-date on menu changes to help customers make food choices.
• Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times. 07/2022 – 12/2022 Maseru, Lesotho
ADMIN AND BOOKKEEPING CAESARS TRAVEL PTY LTD
• Provided clerical support to company employees by copying, faxing and filing documents.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Responded to inquiries from callers seeking information.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Transferred and directed phone calls, guests and mail to correct staff members.
• Maintained office supplies inventory by checking stock and ordering new supplies. EDUCATION AND TRAINING
WORK EXPERIENCE
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• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Recorded expenses and maintained accounting records.
• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
• Managed accounts payable and receivable for office grossing .
• Offered office-wide software support and training, troubleshooting issues and optimizing usage. 07/2022 – 12/2022 Maseru, Lesotho
BOOKKEEPER AND ADMIN ORSON ELECTRONICS PTY LTD
• Provided clerical support to company employees by copying, faxing and filing documents.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Responded to inquiries from callers seeking information.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
• Transferred and directed phone calls, guests and mail to correct staff members.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Recorded expenses and maintained accounting records.
• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
• Managed accounts payable and receivable for office grossing.
• Offered office-wide software support and training, troubleshooting issues and optimizing usage. Mother tongue(s): SESOTHO
Other language(s):
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken
production
Spoken
interaction
ENGLISH C2 C2 C2 C2 C2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user Skills · Computer Awareness Skills
· Time Management
· Attention to detail
· Innovative and Creative
· Excellent Problem Solving Skills
· Ability to work effectively under pressure for extended hours
· Ability to multitask
· A good memory and proper vision to details
· A friendly and polite attitude
· Sensitivity to customers’ needs and a strong passion to satisfy them
· Self-motivated
· Highly organised
11/2015
English award – Lesotho High School Lesotho General Certificate of Secondary Education best achiever award in English Language
Academic reference
LANGUAGE SKILLS
ADDITIONAL INFORMATION
MANAGEMENT AND LEADERSHIP SKILLS
HONOURS AND AWARDS
REFEREE
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Centre for Accounting Studies
Name: Mpho Morojele
Occupation: Lecturer
Mobile No: +266-********
Email Address: ****@***.**.**
Lesotho High School
Name: admin
Occupation: principal office
Mobile No: +266-********/ 22327460
Email Address: *********@*****.***
Professional Referee
Restaurant: Big6 Meat and Chill
Name: Masilo Mosoeunyane
Occupation: Owner and Manager
Contact: +266-********
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