Aesha Shah
Professional Summary:
Supports human resources department by screening and interviewing applicants.
preparing payroll; orienting new employees; administering employee benefits programs
Monitor organize and forward emails.
Track and order office equipment and supplies.
Maintain records and files.
Preparing and editing letters, reports, memos, and emails.
Arranging meetings, appointments, and executive travel
Answering phone calls and taking messages
Maintaining folders on servers
Recording meeting minutes
Liaising with teams and units
Covering reception
Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions.
Address customers’ needs while quickly moving them through the check-out process.
Passionate about serving others and eager to take on new responsibilities and leadership roles.
Skills:
Cash Register Transactions
Drawer Balancing
Retail Front-End Operations
Customer Service Excellence
Complaint Resolution
Store Opening & Closing Procedures
Stocking & Merchandising
Education:
University of Gujarat, India, May 2003
Bachelors of Commerce
Professional Experiences:
Everly Health working at Hoffman Estates location Aug - Oct 2022
Fulfillment Associate
Was working in medical lab at Hoffman Estates and was under contract for 2 months and was handling data entry level and handling shipping.
Answer the telephone, distribute messages, and redirect calls to the appropriate department.
Maintain company files and records to ensure they remain updated.
Home Access working at Hoffman Estates location Jan - Jul 2020
Fulfillment Associate
Did data entry level and handling a shipment.
Answer the telephone, distribute messages, and redirect calls to the appropriate department.
Track inventory of office supplies and inform the management about any shortages.
Maintain company files and records to ensure they remain updated.
GRUNT STYLE working at Carol stream location May - Nov 2019
Shipping & Receiving Clerk Duties
Was working in warehouse and my duties was in shipment department.
Perform the duties as assign by manager.
Kohl’s working at Schaumburg location Apr - May 2019
Customer Service Associate
Provide troubleshooting and technical assistance to customers.
Assess the customer’s needs and translation into solutions.
Coordinate with customers to resolve any billing inquires.
Act as the first point of contact for customers seeking help with products or technical issues.
Sunny Electronics,Ahmedabad, India as sales Representative (January 2nd 2018 to Feb 20th 2019)
Ensure high levels of customer satisfaction through excellent sales service
Assess customers’ needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“GO the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service
Build Productive trust relationship with customers
Comply with inventory control procedures
Suggest ways to improve sales (e.g., planning marketing activities, changing the store’s design.
Surabhi Indian Super Market, Streamwood Jan 2016 - Jun 2016
Receptionist - Cashier
Handle cash, credit or check transactions with customers
Scan goods and collect payments
Ensuring pricing is correct
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Make sales referrals, cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Bags items carefully
Greet customers when entering or leaving establishment
Maintain clean and tidy checkout areas
Keep reports of transactions
Process returns and check to see if items are damaged
Answer customers’ questions and get a manager if answer doesn’t solve the issue
Bag, box or wrap packages
Pleasantly deal with customers to ensure satisfaction
ICICI Bank JMC House, Ahmedabad, India Mar 2009 - Apr 2010
Hr Office Executive Assistant
Supports human resources department by screening and interviewing applicants; preparing payroll; orienting new employees; administering employee benefits programs.
Schedule meetings and plan various department activities and calendars.
Indian Chemical Industries, Ahmedabad, India Jun 2007 - Oct 2008
Front Desk
Greet guests and provide them with superb customer service.
Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and take down messages.
Accept all letters and packages, and distribute them to their appropriate departments.
Monitor organize and forward emails.
Track and order office equipment and supplies.
Maintain records and files.
Oversee the office budget.
Injecto plast Industries Pvt Ltd, Ahmedabad, India Jan 2005 - May 2007
Administrative Assistant
Doing administrative and clerical tasks ( such as scanning or printing)
Preparing and editing letters, reports, memos, and emails.
Arranging meetings, appointments, and executive travel
Answering phone calls and taking messages
Maintaining folders on servers
Recording meeting minutes
Liaising with teams and units
Covering reception.