Sales Associate Store Manager
Resume:
Phineas Strother
Store Manager
Harrisonburg, VA 22801
*************@*****.***
Hardworking and driven salesman with over 20 years of experience in management, sales, and customer service.
Authorized to work in the US for any employer
Work Experience
Sales Expert
Mattress Firm - Harrisonburg, VA
September 2021 to August 2022
I was responsible for store operations including placing orders, scheduling deliveries, completing deposits, sales, and customer relations. I was responsible for meeting all customer needs, including customer exchanges and returns, and loading merchandise into customer vehicles; keeping the store clean and sanitizing as needed; setting new sales ads and/or floor layouts; and learning about new products and technology.
Pharmaceutical Courier
Omnicare Pharmacy - Harrisonburg, VA
March 2021 to September 2021
I am responsible for the transportation and accurate delivery of medications to numerous nursing homes and other facilities in the state of Virginia in a timely fashion. Deliveries must be made while maintaining accurate records of deliveries and acquiring all signatures necessary for each delivery. I am also responsible for keeping medications and orders organized; filing paperwork for each delivery accurately; returning unneeded or unused medications back to the pharmacy; maintaining patient privacy; and handling controlled substances properly as required by company procedure and by law. Assistant Manager/Store Manager
Mattress Firm - Harrisonburg, VA
September 2016 to May 2020
I was responsible for all store operations including placing orders, inventory, scheduling deliveries, sales and customer relations. I was also responsible for meeting all customer needs; recruiting and training new sales associates; keeping the store clean, loading purchases for customers and unloading trucks; and setting new sales ads and/or floor layouts.
Office Manager/Dispatcher
ABC Cab - Harrisonburg, VA
August 2014 to February 2016
Responsibilities
Created driver's schedules; completed and filed paperwork; completed company contract billing; and worked with representatives from numerous company contracts to schedule pick ups and drop offs of customers and pharmaceuticals to nursing homes. Also worked with contract representatives to negotiate prices for services; received company calls and dispatched those calls to drivers; addressed complaints and concerns from customers; and managed 3-8 drivers per shift. Accomplishments
I began as a dispatcher and was promoted to Office Manager; and obtained new contracts to help increase the daily call volume.
Skills Used
Customer service skills, multi-tasking, and the ability to successfully manage employees. Driver
ABC Cab - Harrisonburg, VA
April 2009 to February 2014
Responsibilities
Provided safe and reliable transportation for both company and personal clientele. Also answered the phones as needed and completed any paperwork required for billing purposes. Store Manager
Mattress Warehouse - Harrisonburg, VA
August 2004 to September 2008
Opened and closed the store; trained and supervised employees; completed employee schedules, payroll and other necessary paperwork; made bank deposits; and ordered merchandise and scheduled deliveries. Also unloaded trucks; operated cash register; set up displays; assisted customers; and kept the store clean and presentable.
Assistant Sales Manager
Electrolux - Harrisonburg, VA
July 2002 to August 2004
Generated business through door-to-door sales, telemarketing, trade shows and referrals. Also hired and trained new employees; and completed financial paperwork and credit checks for potential clients. Store Manager
Mattress King - Harrisonburg, VA
October 1998 to August 2002
Supervised employees; completed scheduling, payroll and other paperwork; ordered merchandise and scheduled deliveries; unloaded trucks, operated cash register, set up displays and assisted customers. Sales Associate
Schewels Furniture - Harrisonburg, VA
July 1997 to October 1998
Informed customers about store products and assisted them in completing their purchases. Also set up displays and kept the store clean and presentable. Education
High School Diploma
Harrisonburg High School - Harrisonburg, VA
1986
Skills
• Detail-oriented; dedicated and passionate salesman; excellent at multi-tasking; excellent communication skills; maintains extensive product knowledge; and possess basic computer knowledge.
• Door-to-Door Experience
• Store Management Experience
• Sales Management
• Assistant Manager Experience
• Telemarketing
• Management
• Recruiting
• Cold Calling
• Retail Management
• Office Management
• Cash Handling
• Interviewing
• Negotiation
• Planograms
• Retail Sales
• Courier
Additional Information
Rated as Top-5 and Top-10 in divisional sales and received 2 awards for exceeding sales goals.
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