Customer Service Team Member

ANGEL RUTHERFORD

*** *** ***** ****** *****, KY *0447

Phone: 859-***-**** Email: **************@*****.***

SUMMARY

Excellent customer service skills with over 5 years working with public.

Computer savvy, proficient in Microsoft Office

Ability to work as a team member or alone to get job completed

Meet quota on production and quality

Excellent work ethic, follow company guidelines on absenteeism, and confidentiality

EDUCATION

High-Diploma

Eastern Kentucky University-Currently Enrolled

PROFESSIONAL EXPERTISE

Office Support Bluegrass Area Development Kentucky

2018-2019

• Answered incoming calls and transferred when necessary

• Answered any questions regarding services

• Scheduled and organized events

• Presented various materials at events

• Placed outbound calls to clients and various organizations

• Input client information in database

• Advertised services and assisted with all offices duties

Student Accessibility Eastern Kentucky University Kentucky

2015-2017

• Answered incoming calls and emails daily

• Assisted students, faculty, and staff with accessibility questions procedures, and paperwork

• Filed documents both virtually and in office

• Placed outbound call when necessary

• Handled and successfully resolved any issues

• Greeted students and staff daily

Contact this candidate