Customer Service Leasing Consultant
Resume:
Shawntavia Johnson
Tampa, FL
**************@*****.***
Work Experience
Leasing Consultant
The Liberty Group - Tampa, FL
August 2016 to June 2017
Follow up with all prospective residents
Schedule appointment to tour community
Promotes Community
Inspects apartment prior to resident move in
Completes weekly leasing report
Greeting prospective residents
Answering telephone calls and returns call back
Assist with application verification
Assist with maintenance orders
Collect rent and deposit
Skills
Positive always
friendly
Excellent at solving problems
Strong Communication skills
Dependable
Reliable
Organized
Multi task
Leasing Agent/ Property Manager
Rainbow Property Management - Tampa, FL
April 2014 to August 2016
Responsibilities for
Setting appointments
Renewals and leasing units
Greeting prospective resident
Assist with application verification
Taking/Completing work orders
Assistant manager/Assisting Manager
Ensure that office, clubhouse, and models are in perfect condition. Making sure all units are in ready to move in condition. Answering telephone calls and call backs.
Arrange and organizes files
Accept rent from tenants
Ensure a neat and ordely office
Displays and Promote property
Perform all duties as needed to ensure a smooth operation to meet customer needs and staff Notify prospective resident in a timely manner
Skills
Interact well with people. Reliable and dependable.Team player always willing to help others. Honest and trustworthy. Ability to multi-task, Provide a high level of customer service. Self driven,outgoing individual who has prior leasing and customer service skills to advance in the property management industry.Intermediate skills in Microsoft word,Excel,Access Power Point HairStyles/Sales
JJ Beauty Supply - Tampa, FL
February 2012 to December 2013
Responsibilities
Serves Customer in a Professional and timely manner. Assists Customer in choosing the right wigs to hair extension to there liking. Style and braid customers hair down for there unit. Managing inventory, Answering telephone calls,Mark and tag merchandise with pricing. Arrange, organizes, and display merchandise. Assists with Promational and displaying Sales. Handled customer complaints and concerns
Accomplishments
Enjoy seeing all my customer with a smile on there face after there purchase. HairStyles/Sales
Diamond Beauty Supply - Tampa, FL
April 2011 to August 2012
Responsibilities
Assists customer with hair and wigs. Organizes and rearranges merchandise as necessary. Managing inventory or returns and misplaced items to correct location. Performs other store duties as needed to ensure product meet customer needs.Ensure a neat and orderly apparence of sales displace. Stock Shelves,counters,racks, and tables with merchandise.Pocesses Credit cards, cash payment and any discounts properly. Answering telephone in a courteous manner. Accomplishments
Outstanding customer service skills
Skills Used
Team player, Multi-task, Prior Sales and customer skills Education
High School Diploma
Blake High School
Cosmetology Licensing
Tampa Bay Beauty Institute
Skills
Receptionist, Marketing, Accounting, Yardi
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