Kayla Lokken

**** ********** **.

North Branch, MN 55056

651-***-****

advq7a@r.postjobfree.com

Mary T. Inc. Home Care and Hospice

**** **** ******, ***** ******, MN 55056,

651-***-**** Director, Debra Weiss

April 2016 to Present, Business Manager

Provide leadership, positive role modeling and critical thinking skills to facilitate staff development. Serves as a liaison between all disciplines by effectively communicating, educating, and problem solving. Maintain knowledge of local competition by performing periodic visits to update competitive analysis document. Document prospect and referral interactions in the Company approved customer. Generating referrals for home health by building relationships with physicians, long term care, independent and assisted living facilities and other community resources. Support business development activities and help establish strong relationships with hospitals, Government and County agencies, nursing homes, assistive livings, clinics and large corporations.

Organizes and prioritize large volumes of information and calls. Started, staff and manage three VA Group homes in the Wyoming area. Work closely with RN's and CNA's making sure they have the correct tools to provide quality care to our client's. Recruit and advertise for new staff and clients. Interviewed prospective employee's completed reference checks, drug screening, TB test, nursing licenses and background verification and CNA licenses verification. Provide both effective written and interpersonal communications skills, working closely with job applicants, employees, and clients ensure that all policies and procedures are being followed. Additionally, must be able to work well under pressure and have the capability to work discreetly with highly confidential information such as salaries and employment records. Supervise over 35 employees, as a Manager I ensure that there is sufficient qualified staff assigned to the correct client to fit the clients need. Reviewing daily schedules and making sure there is adequate coverage, complete billing and weekly payroll. Demonstrate a cheerful and positive work environment. Experienced and in-depth knowledge of personal computers, work with a wide variety of computer programs. Very experienced working in a fast paced environment while balancing several ongoing projects.

Mercy Hospital, Coon Rapids, MN

Manager Chris White

September 2010 to April 2016, Nursing support Coordinator

Responsibilities prepare schedules according to department needs, posts schedules for assigned areas. Create and maintain monthly schedules for over 85 RNS, HUCs, and NAs. As a coordinator ensure that there is sufficient qualified staff assigned to the departments in a timely and efficient manner in accordance with staffing plans and guiding principles. As a Staffing Coordinator, comply with requested skill mix, patient care needs, and communicate staffing concerns to the department manager. Maintain correct and updated union contract language, hospital staffing and scheduling guidelines. Maintaining correct and accurate payroll on a daily basis, making sure employees are getting paid correctly and information is not missing for their timecard. Experienced and in-depth knowledge of personal computers including work processing and spreadsheets, fax, copying, and Kronos. Very experienced working in a fast paced environment while balancing several ongoing projects. Communicate staffing concerns to Manager on a regular basis. Ability to identify priorities, work independently and good problem solving skills

Nurses PRN Home Care, Roseville, MN

Manager: Dan DesJardins

May 2008 to November 2010, Manager

Operated and managed our Roseville office. Plan and manage sales and marketing within approved guidelines and according to Company policies and procedures. Track and maintain a sufficient inventory of collateral materials and promotional items. Plan, host and attend purposeful marketing events. Coordinate a sales strategy that maximizes prospect interactions and time in the selling zone. Develop and enhance Community image and reputation through appropriate public relations activities. Present the Community to prospects using relationship-based selling techniques. Follow-up with all prospects utilizing the agreed upon follow-up sales process. Secure residential agreements and commitments from prospects. Maintain knowledge of local competition by performing periodic visits to update competitive analysis document. Document prospect and referral interactions in the Company approved customer. Staffed and developed a rapport with hospitals, nursing homes, assistive livings, clinics and large corporations. Recruited and advertised for new staff and clients. Interviewed prospective employee's completed reference checks, drug screening, TB test, nursing licenses and background verification. Provide orientation and training for new staff. Supervise and schedule 46 RN's, LPN's and CNA'S. Worked with wide variety of computer programs. Communicate needs effectively and in a timely fashions both verbally and in written format.

Sunrise Health Services, Inc., 22350 Sunrise Road Stacy, MN 55079

President Susan Anderson 651-***-****

August 2001 to September 2007, Human Resources / Marketing

Develop a raptor with County, State and government agencies. Conduct presentations, maintain relationships with current and past clients and their families. Conduct daily rounds in assigned markets to identify new patients in need of Home Health services. Evaluate potential clients in facilities for appropriateness for Home Health Services. Complete daily sales calls with referral sources for purposes of generating business leads.

Marketing Increased our home care clients by 100 percent, also increased employee numbers. Billing and weekly payroll, working closely with RN's and making sure they have all the right paperwork turned in and faxed out in a timely manner, recruited and advertised for new RN's and CNA's. Interviewed prospective employees completed reference checks, nursing licenses and background verification. Supervised over 45 employees staffed for over 200 clients and completed biweekly payroll. Demonstrate a cheerful and positive work environment. Worked with a wide variety of computer programs.

EDUCATION

Associate in Science

Century College - White Bear Lake, MN

2009 to 2014

St. Cloud University

Bachelor’s in Business and Human Resource

2015 to 2019