RIANE MARINELLA B. DE CHAVEZ
PROFESSIONAL SUMMARY
To obtain experience, enhance my skills and personality and achieve mutual progress with the company.
NCII Food and Beverage Services Holder
SKILLS
Basic Bartending
Barista
PROFESSIONAL EXPERIENCE
Take food and drink orders from customers accurately and with a positive attitude. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Engage with customers in a friendly manner.
Knowledge of the menu, with the ability to make suggestions. Ensure tables are enjoying their meals and take action to correct any problems. Collect payments from tables.
Greet customers when entering or leaving the store Maintain clean and tidy checkout areas
Track transactions on balance sheets and report any discrepancies Bag, box or gift-wrap packages
Handle merchandise returns and exchanges
NCII Housekeeping
Cashiering
Guest Relation Service
Taza Mia Coffee, High 5 Ayala Lipa City March 2018 – January 2020 Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers. Packaging food and beverages for sale.
Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.
Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
Server / Food Attendant / Receptionist
Solaire Resort and Casino August 22, 2022 – up to Present Cashier/ Dinning Staff / Receptionist
Casa Marikit Ristorante Italiano February 2020 - June 2022 Barista / Cashier
Lipa City Batanggas, Philippines +639********* ********.*@*****.*** / *********.******@*****.***
McDonald’s Lipa Ayala, Lipa City Batangas April 2016 – January 2017 Work and communicate effectively with co-workers and management. Arrive for your shift on time.
Respond to questions, concerns, and complaints from customers, vendors, or clients. Conduct administrative duties and errands as required. Escalate any problems or complaints to the relevant supervisor or manager. Prioritize important tasks and manage your time effectively. Man and operate equipment relative to your role.
Maintain professionalism and a positive attitude.
EDUCATION
Bachelor of Science in Hotel and Restaurant Management Lipa City, Batangas
Lipa City Colleges S.Y. 2014 - 2018
TRAININGS & SEMINARS ATTENDED
On the Job Training 1 December 09, 2015 - April 17, 2016 Classic Savory SM Lipa City,Batangas
On the Job Training 2 July 05, 2017 - September 17, 2017 Classic Savory SM Lipa City,Batangas
Housekeeping Seminar October 8, 2016
St. Elisse Hotel, Legazpi City Albay
16 th Convention Exhibit and Event Management Seminar September 24, 2017 Lipa City Colleges, Lipa City, Batangas
Hotel Immersion October 01, 2014
Pan Pacific Manila Hotel
Fruit and Vegetable Carving Demonstration and Workshop January 16, 2015 Lipa City Colleges, Lipa City Batangas
Flairtending and Cocktail Mixing Seminar-Workshop September 13, 2016 Lipa City Colleges, Lipa City Batangas
Food Safety System Training Certification Food and Beverage August 29,2017 Solaire Resort & Casino
Service Crew / Cashier