RIANE MARINELLA B. DE CHAVEZ

PROFESSIONAL SUMMARY

To obtain experience, enhance my skills and personality and achieve mutual progress with the company.

NCII Food and Beverage Services Holder

SKILLS

Basic Bartending

Barista

PROFESSIONAL EXPERIENCE

Take food and drink orders from customers accurately and with a positive attitude. Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Engage with customers in a friendly manner.

Knowledge of the menu, with the ability to make suggestions. Ensure tables are enjoying their meals and take action to correct any problems. Collect payments from tables.

Greet customers when entering or leaving the store Maintain clean and tidy checkout areas

Track transactions on balance sheets and report any discrepancies Bag, box or gift-wrap packages

Handle merchandise returns and exchanges

NCII Housekeeping

Cashiering

Guest Relation Service

Taza Mia Coffee, High 5 Ayala Lipa City March 2018 – January 2020 Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.

Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers. Packaging food and beverages for sale.

Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.

Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.

Server / Food Attendant / Receptionist

Solaire Resort and Casino August 22, 2022 – up to Present Cashier/ Dinning Staff / Receptionist

Casa Marikit Ristorante Italiano February 2020 - June 2022 Barista / Cashier

Lipa City Batanggas, Philippines +639********* advq6d@r.postjobfree.com / advq6d@r.postjobfree.com

McDonald’s Lipa Ayala, Lipa City Batangas April 2016 – January 2017 Work and communicate effectively with co-workers and management. Arrive for your shift on time.

Respond to questions, concerns, and complaints from customers, vendors, or clients. Conduct administrative duties and errands as required. Escalate any problems or complaints to the relevant supervisor or manager. Prioritize important tasks and manage your time effectively. Man and operate equipment relative to your role.

Maintain professionalism and a positive attitude.

EDUCATION

Bachelor of Science in Hotel and Restaurant Management Lipa City, Batangas

Lipa City Colleges S.Y. 2014 - 2018

TRAININGS & SEMINARS ATTENDED

On the Job Training 1 December 09, 2015 - April 17, 2016 Classic Savory SM Lipa City,Batangas

On the Job Training 2 July 05, 2017 - September 17, 2017 Classic Savory SM Lipa City,Batangas

Housekeeping Seminar October 8, 2016

St. Elisse Hotel, Legazpi City Albay

16 th Convention Exhibit and Event Management Seminar September 24, 2017 Lipa City Colleges, Lipa City, Batangas

Hotel Immersion October 01, 2014

Pan Pacific Manila Hotel

Fruit and Vegetable Carving Demonstration and Workshop January 16, 2015 Lipa City Colleges, Lipa City Batangas

Flairtending and Cocktail Mixing Seminar-Workshop September 13, 2016 Lipa City Colleges, Lipa City Batangas

Food Safety System Training Certification Food and Beverage August 29,2017 Solaire Resort & Casino

Service Crew / Cashier

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