Payroll Specialist Customer Service

TRACY NGUYEN

**** ******* **. ***** 714-***-****

Huntington Beach, CA 92648 Email: ***************@*****.***

CAREER OBJECTIVE: To obtain a position in the Payroll Profession that will enable me to utilize my professional skills as well as contribute to the organization’s goals and provide opportunities for career advancement and personal growth.

SKILLS AND CAPABILITIES:

Ability to journalize entries accurately in general journals, proficient in posting to general ledger and detecting discrepancies.

Excellent communication skills, ability to communicate effectively with all levels of staff, including senior management, strong written and verbal communication skills.

Strong work ethic and team player, high degree of professionalism, ability of handle confidential information.

Strong organizational skills, excellent customer service skills, ability to work under pressure and meet deadline. Strong decision-making and problem solving.

Solid organizational skills, with the ability to prioritize and handle multiple tasks.

Strong PC skills including proficiency in Excel, Microsoft word, ability to learn new computer programs and applications quickly.

Working knowledge of ADP HR and ADP Payroll software Workforce Now, 11 year experience using ADP Payroll software Workforce Now, Advent software, and ADP accounting systems.

EDUCATION: Bachelor of Arts in Business Administration

Concentration: Accounting

California State University of Fullerton, December 1999

PROFESSIONAL EXPERIENCE:

February 2000-Present, Mercedes Benz of Anaheim, Accounting Staff and Senior Payroll Specialist

Responsibilities

Possess a solid background in preparing and posting journal entries to general ledger. Prepare, allocate labor cost, reconcile, and post month-end closing entries.

Prepare aging report, place billing and collection calls, contact existing clients to help resolve payment issues, assist in setting up payment plans in a kind and professional manner, post and reconcile customer receivable account, maintain cash receipt journal, update, and reconcile cash account to general ledger.

Upload and send invoices to extended warranty companies for payment, monitoring outstanding balances to ensure each account is paid on time and in full, keep track of how much money is owed and by whom, managing numerous extended warranty accounts at once.

Implement timely check disbursements for medical, dental, life insurance premium due, remit monthly lease payment for all company vehicles, create and remit payment to vendors.

Perform all payroll related functions in the company, perform a wide variety of record keeping and payroll processing activities, review timecards to ensure accuracy, ensure regular hours worked, overtime hours worked,and PTO are entered and calculated correctly, process garnishment, tax levy, withholding and all payroll deductions.

Manage bi-monthly payroll processes including salary, hourly, commissions and bonuses for 203 employees including medical, dental, life, 40(k), voluntary, Federal and State mandatory deductions. Ensure accuracy and meet deadlines.

Responsible for maintaining and operating the ADP Workforce Now payroll systems. Processing bi-monthly and off-cycle payroll in a timely manner, preparing payroll and related reports, maintain and update employee data and pay rates.

Ensure accurate withholding and submission of payroll taxes and other deductions through ADP.

Serve as primary point of contact for employee payroll, PTO, and benefit related questions. Provide prompt and courteous service and follow up all requests to ensure employee problems are handled appropriately and timely.

Assist with audit-related functions such as 401 K and worker compensation audit.

Responsible for employee benefits and withholding such as 401 K and Cafeteria election, health, dental and life insurance enrollment and termination.

Monitor and report employee timekeeping and attendance.

Review and process hiring employment package and termination, manual check, final check, and Cobra.

Accounts receivable processing and collections

Daily cash deposit and reconciliation

Accounts payable exposure

Tilly’s Corporate Office, Account Payable, November 1999-February 2000

Responsibilities

Preparing monthly bank reconciliation

Posting payments by recording cash, checks, and credit card transactions.

Providing financial, administrative and clerical support to the organization.

Ensure company bills are paid on time and makes sure the company is being billed the proper amounts. Logging in invoices to the ledger. Handling debit and credit memos.

Bank of America, Orange County Cash Vault, Senior Cash Handler, June 1996-November 1999

Responsibilities

Balance and reconcile corporate customer deposits.

Perform detail, accurate, and comprehensive cash audits.

Receive, balance, and distribute incoming shipments

Perform related functions efficiently under strict time constraint.

Contact this candidate