Shelly J. Fetterhoff

Real Estate Broker w/ Bachelor's Degree & Experience in Management, Sales, Leasing, Administration

Connecticut

advq21@r.postjobfree.com

SKILLS:

Ability to Prioritize and Remain Calm * Confidential * Customer Service Oriented * Decisive * Detailed * Diplomatic * Energetic * Efficient in Time-Management * Friendly * Loyal * Organized * People-Oriented

* Positive * Professional * Self-Motivated * Team Player * Tech Savvy * Trustworthy EXPERIENCE WITH SOFTWARE:

Adobe * Excel * Facebook * Instagram * MS Office/365/TEAMS * Outlook * Quicken * Quick Books * Paint * Showingtime * Skyslope * SMART MLS * Xerox Printer/Copier * Zoom Work Experience

Real Estate Broker - Licensed in Connecticut

Independent Contractor

April 1995 to Present

• Full Service Real Estate Service Experience Includes but not limited to:

• Managed Sales Office - Managed office staff, filing systems, office schedules, supplies, and bookkeeping.

• Balanced an average of a multimillion dollar inventory of residential sales and rentals, commercial leases, multifamily properties, mixed-use investment properties, land development and new construction.

• Increased sales revenue by 400% within three years of joining the agency.

• Condominiums Communities – Managed the sales of condominiums, reviewed the associations documents and participated in homeowner's associations' meetings.

• Reviewed title searches and mortgage deeds, financial documents and closing statements.

• Prepared and negotiated contracts, inspection reports and representation agreements.

• Researched and evaluated real estate market values vs. assessment values.

• Interrupted foreclosures while homeowners retained in their homes, negotiated Deeds in Lieu of Foreclosures and Short Sales.

• Recruited and trained new real estate agents. Managed the on-boarding process of new Agents to the Firm. Conducted educational classes for Agents (Horse Country Real Estate in 1999 - 2012). Marketing Coordinator/Administrative Manager (2022-2023) William Raveis Real Estate - Eastern Shoreline - Connecticut September 2022 to January 2023

• September 2022 to January 2023 - Temporary Position to Cover for the Marketing Coordinator during her absence for maternity leave.

• Processed closing checks promptly and submitted to attorneys for closings, received and deposited commission checks from closings into proper account, recorded deposit information into Skyslope and monitored payment to the Agents to ensure completion of transaction.

• Received Earnest Money (EMD) and confirmed the accuracy of the data,record the payment of the EMD promptly into the Escrow account, and record the payment of the EMD into Skyslope for the electronic records.

• Managed placement and removal of Yard Sales.

• Monitored SMART MLS, as needed.

• Maintained Supply Inventory and Ordered New Supplies for the Office.

• Managed the Maintenance of Office Equipment.

• Prepared Social Media Postings for various announcements for Agents and Open Houses.

• Prepared the Schedule for Agents to Fulfill Shifts for Front Desk Duty.

• Assisted in Recruitment and On-Boarding of New Agents.

• Assisted Agents with Marketing, Training, Technical Needs, or any other requests, as needed. Executive Personal Assistant to Broker/Owner/Developer RE/MAX Real Estate - Pennsylvania

May 2018 to January 2022

• Full-Time Assistant to Full-Service Real Estate Brokerage Owner/Broker/Realtor/Developer.

• Assisted in all aspects of Real Estate Listings and Sales of both Residential and Commercial Listings.

• Maintained the Files on the Listings and Assisted in Marketing of the Listings.

• Managed the Sales Files through Settlement.

• Monitored MLS, as needed.

• On-Boarding of New Agents.

• Processed New Listings as Submitted and Entered new information into ROMIO.

• Managed placement and removal of Yard Sales.

• Managed Office's Lock-Boxes.

• Assistant Broker with needs of his Tenants, Developments, Contractors, as needed.

• Secured Signatures from Clients as needed.

• Resigned from position to return to college.

Administrative Manager/Marketing Coordinator (2016-2018) William Raveis Real Estate - Wethersfield, CT

April 2016 to April 2018

• Processed New Listings as Submitted by Agents.

• Submitted Marketing Requirements of Office Listings.

• Managed placement and removal of Yard Sales.

• Submitted Properties for Company's Open-House Ads.

• Distributed the Office's Lock-Boxes and Assigned to Agents.

• Maintained Supply Inventory and Ordered New Supplies for the Office.

• Managed the Maintenance of Office Equipment.

• Prepared Social Media Postings for various announcements for Agents and Open Houses.

• Prepared the Schedule for Agents to Fulfill Shifts for Front Desk Duty.

• Assisted in Recruitment and On-Boarding of New Agents.

• Assisted Agents with Marketing, Training, Technical Needs, or any other requests, as needed. Property Management

(Connecticut and Missouri)

December 2012 to December 2015

* Assisted at a property consisting of 330 apartments and town homes.

* Conducted move-out reviews and inspections.

* Ensured the community maintained a safe environment for the residents of the community.

* General administration duties including filing, writing correspondence and maintaining database.

* Followed monthly budget and prepared reports for management review.

* Monitored maintenance needs of the community, responding to emergencies and non-emergencies all in a timely basis by prioritizing according to the needs.

* Issued Resale Certificates and Associations' Documents.

* Created a safe and welcoming home environment for the residents. Leasing Agent

St. Louis, MO

December 2012 to December 2015

• Greeted potential residents when inquiring about rental properties and scheduled appointments to show available homes.

• After matching their needs with available apartments or town-homes, I processed the applications of prospects including background checks and financial qualification, executed the lease and scheduled their move-in arrangements.

• Advertised available apartments on social media, company website,

• Internet renting sites and magazines.

• Licensed as Real Estate Broker - Missouri (2015-2016) Education

Bachelor's Degree - Eastern Connecticut State University in Business Administration & Social Sciences (Graduated with GPA of 3.53) Courses included Sales Management, Real Estate Financing, Business Law, HR Management, Financing, Web Design, Communication - Willimantic, CT

December 2022

Certifications and Licenses

Licensed Real Estate Broker - Connecticut

April 1995 to November 2023

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