Travel Consultant Officer Assistant

CURRICULUM VITAE

PERSONAL DETAILS

Name : Alex Kipkorir

Id No : 32374610

Date of birth : 27/7/1995

Address : P.O Box 56-30705, Kapsowar

Nationality : Kenyan

Religion : Christian

Email : *************@*****.***

Mobile no : 071*******

PERSONAL PROFILE

As a dedicated, flexible,industrious and willing to go extra mile professional, am looking forward to one day working as a tour and travel coordinator and as a travel consultant, product development and innovation, ticketing agent utilizing the skills I learnt during my studies at the University . I strive to provide my customers with the best tourism packages that suit their needs without exceeding their budget. My friendly approach and strong communication skills enable me to build rapport with guests, tour operators, and staff thereby improving my efficiency which I put into practical during my studies. I have also been able to put into practice my sales and marketing skills, marketing and promotion, tour guiding and booking and reservation skills during my time working as a strategy, marketing and liaison officer and also as a tourism product development officer.

CAREER OBJECTIVE

Build a strong career in Travel, Tourism and Hospitality sector and become team of Tourism officer, travel consultant, tour operator, travel coordinator, Tourism Product Development officer, Tourism Marketing Officer, travel agency manager and airline agent. Am also looking forward to becoming part of most diverse travel agencies in the country and to provide excellent service to my clients so they can enjoy their vacation with least possible hassle and worry. CAREER SUMMARY

Strategic and highly efficient and effective tourism product development, travel consultant and marketing professional with academic background in travel, tourism and hospitality operations management.

I have over three years of extensive expertise in booking and reservation, GDS Amadeus platform, ticketing, itinerary planning, front office management, marketing, promotion and branding skills, fleet management, stock and inventory control practices, product development and event planning skills.

SKILLLS

Excellent customer service skills that ensure client satisfaction in the tourism, travel and hospitality sector

Prolific and efficient in use of GDS (Global distribution systems) Amadeus platform.

Excellent booking and reservation skills.

Strong marketing, promotion and branding skills

Efficient and excellent ticketing skills.

Skilled in tourism and travel marketing content creation.

Excellent itinerary planning.

Excellent fleet management skills.

Extensive background in travel practices

Effective event planning

Effective in travel agency booking and reservation.

Strong problem solving skills that allow me to handle even the most stressful situations like cancelled flights, overbooked hotels and any other situation in tourism, travel and hospitality sector.

Extensive knowledge and education of top tourist destinations around the world including best different star rated restaurants and resorts.

Strong front office management skills.

ACCOMPLISHMENTS

Instrumental in coming up with the tourism strategic plan 2020-2025 for tourism department.

Spearheaded numerous tourism projects for the department from inception, planning, delivery and review of phases.

Created and developed new marketing, promotion and branding strategies and budgets as needed.

Spearheaded product development and innovation that aided in products and services development and market matching to attract more tourists into the county.

Instrumental in coming up with county tourism guide books, maps and brochures.

Travel agency itinerary planning and hotel bookings for tourists.

Content creation for marketing and promotional materials WORK EXPIRIENCE

TOURISM PRODUCT DEVELOPMENT-1

ST

JULY 2019-CURRENT

Diversification of tourism, travel and hospitality products and services through development and marketing

Spearheading various tourism projects in terms of identification,budgeting,developing and supervision

Part of budget preparation committee from tourism field in the department.

Identification, untapping and developing of tourist attraction potential sites in the county.

Carrying out market research that will aid in attraction of investor into the county.

Content creation for marketing and promotional materials.

Event planning

Participating in events and expos to showcase county tourism, travel and hospitality products and services

Promotion of tourism, travel and hospitality products and services.

Carry out plan to gain competitive advantage on the market by positioning the company’s brand and products by targeting the right audience to sell the brand STRATEGY, MARKETING AND LIAISON OFFICER ASSISTANT-1 ST

JANUARY 2019

Marketing and promotion of county products and services in general

Conducting market survey on tourism investment opportunities.

Website development and updating of tourism, travel information as well as replying clients inquiries.

Planning of marketing events and expos as well as attending major ones like magical Kenya.

Coming up with branding and promotional materials like bronchures,maps,guide books and clothing that will aid in awareness.

EDUCATIONAL BACKGROUND

2014-2018 University of Eldoret. (Bachelors Degree) Bachelor of travel and tourism operations management 2014 January computer packages MS word, MS excel, MS PowerPoint, MS windows 2010-2013 St’Peters Marakwet Boys High School

Kenya Certificate of Secondary Education

KCSE Mean Grade (B) stand

2002-2009 Maina Primary School

Kenya Certificate of Primary Education

KCPE Mean Grade (B) stand

.

HOBBIES AND INTERESTS

Due to my dream job being with travel, tourism and hospitality sector, I have natural urge to explore and travel a lot to new cities and learnt about new cultures also love watching movies and football a lot.

REFERENCES

Dr .George Ariya, HOD Department of Tourism and travel -university of Eldoret **********-***********@*****.***

Shadrach Yatich-CEC Department of Tourism, Wildlife; Elgeyo Marakwet County **********-**********@*****.***

Brian Ronoh; Director Tourism, **********-****************@*****.*** Mrs. Abigael Kipkurgat-strategy, liason and Marketing officer Elgeyo Marakwet County **********@*****.***-072*******

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