Team Member Human Resources

Jalisa Allen

Phone: 857-***-**** - E-mail: ************@*****.*** - Austin, TX

EDUCATION

September 2016 – May 2020

Southern New Hampshire University (SNHU) Manchester, NH

Bachelor of Science in Sport Management

EXPERIENCE

Kestra Financial July 2022 – February 2023

Human Resources Associate Austin, TX

Provided structured onboarding for all the firm’s new hires

Performed weekly new hire orientations to ensure all staff had the knowledge needed to succeed in role

Communicated, and implemented company policies and procedures to tenured staff and new hires

Supported company strategic goals through staffing, including full cycle recruiting

Mitigated risk to the firm by serving as a point of contact on employee relation matters

Collected and reviewed employee data from firm acquisitions, assisted in reporting and data analyses for HR Leadership

Maintained data confidentiality and security of employee records through process implementation and enforcement

Supported the modernization of software with the implementation of a new Human Resources Information System

Target July 2019 – July 2022

Executive Team Leader Human Resources Easton, MA

Participated in an internship that started in college and led to a full-time leadership role upon graduation

Served as the first point of contact for employee relations between the store and headquarters

Utilized Applicant Tracking System recruiting in Workday to source team members

Oversaw and lead team member recruiting, training & onboarding

Reviewed candidate profiles and applications, interviewed daily, to determine hiring needs and best placement for candidates

Recruited and sourced top talent for all paygrade individual contributors and supervisors team member roles

Assisted in team member benefits enrollment, by implementing informal and formal benefits sessions for team members

Responsible for payroll for 250+ team members on a weekly basis

Increased employee satisfaction to maintain adequate staffing levels by reducing employee turnover to the lowest in the market.

Though reduced attrition and lowered staff acquisition costs contributed to better-than-expected profit margin for the store

Contributed In the 2021 fiscal year to surpass sales forecast by 16% by ensuring the right people were staffed in the right roles

Ensured we meet and surpassed our sales forecast by monitoring guest trends and responding with staffing as needed

Athletics Department, SNHU December 2016- May 2020

Supervisor Manchester, NH

Managed events that drew up to 1,500 students, faculty, family, and community members

Led all operational aspects of hundreds of sporting and campus events

Through strong communication I was able to successfully manage 20+ team members on event days

Participated in cross department meetings to ensure operational efficiencies

ATHLETICS & LEADERSHIP September 2016 – May 2020

Southern New Hampshire University

Track & Field Competitor Manchester, NH

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