JASON NAJAFINIA
SKILLS
Quick study and abtility to rapidly
achieve task and easily assimilate
job
•
Requirements and aggressively
employ new methodologies at ease
in high stress, fast-paced
•
Developing new artistic ideas
Enjoy new challenges
•
Knowledge of principles for
providing excellent customer
service. This includes customer
needs
•
Assessment, meeting quality
standards for services, and
evaluation of customer satisfaction.
•
• Interact with Diverse Cultures
• Excellent multi-tasking abilities
• High standards and work ethic
• Solid social skills
• Food Prep
• Team Player
• POS
• Cook and Kitchen
• Customer Service
• Fine Dining experience
• Food handler certificate
ADDITIONAL
INFORMATION
Gina's Pizza Italian restaurant is
credited and known as the best pizza
To become an experienced member of the workforce and utilize having strong determination and efficiency skills. strong determination and efficiency skills. Strong work ethic, organizational, and time-management abilities. Rapid study, and natural learner, always improving, utilizing methods, production techniques, and better strategies. Extraordinary in customer service, delivering remarkable experiences and satisfaction. Enjoy creating lasting relationships and warm environment for staff and customers.
WORK HISTORY
January 2022 - Current
Loss Prevention Agent Vigilant Asset Protection, LLC, Seattle, WA September 2017 - January 2022
Server, Cook, Cashier, Kitchen Gina's Pizzeria, Newport Beach, CA
March 2017 - September 2021
Cook, Kitchen, Lead Gina's Pizza, Laguna Beach, CA Hands-On experience by making excellent decisions under pressure and skilled in solution, safety, detection and apprehension of theft
•
• Directly pursue shoplifters and notify management on incidents Conduct routine floor surveillance for shoplifters and follow all protocols
•
Gathered information and documents and prepared reports to support charges in court and purse resolution
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Deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
•
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
•
• Operate multiple ovens and pizzas simultaneously.
• Restock all items, trays, food stations.
Prep pastas, doughs, sauces using correct weight and portion sizes.
•
• Prep all food ingredients with proper labeling
Front of house duties, serve multiple tables providing excellent customer service, cashier, assist all stations
•
• Opening/Closing duties
CONTACT
Seattle, WA 98104
*****.*********@*****.***
in Orange County, California. I
worked at their Laguna Beach and
Newport Beach location. It is a
family owned restaurant with an
incredible customer fan base with
employees who all been there for 20+
years.
September 2015 - March 2017
Server/Hostess Mastro's Steakhouse, Beverly Hill, CA May 2014 - September 2015
Food Server, Prep Cook Stacks Pancake House, Mission Viejo, CA January 2014 - September 2015
Pizza Delivery Driver Papa John's, Mission Viejo, CA Display strong care and concern for each customer, developing personal relationships and returning customers
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Check tickets and run food out to tables with strong sense of urgency
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Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
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Maintained well-stocked stations with supplies and spices for maximum productivity.
•
Prepared food items in compliance with recipes and portioning control guidelines.
•
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
•
Cooked all items at different stations very delicately and efficiently.
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• Greet guests and employees with hospitality and professionalism Anticipate guest requirements and demonstrate genuine desire to meet and exceed them
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Delivered exceptional service by serving customers and carrying out their needs
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Effectively communicated orders and special request with kitchen staff and co-workers
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Provided memorable experiences for tables establishing friendly relationships and returning customers.
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Present menus to guests and answer questions about menu items, making recommendations upon request
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Write guests food orders on slips, memorize orders, or enter orders into computer system for transmittal to kitchen
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Assisted host or hostess by answering phones to take to -go orders, and by greeting, seating, and thanking guests
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Clean all work areas, equipment, utensils, dishes, and silverware and ensure to store properly
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• Successfully wash, cut and prepare foods designated for cooking
• Focus on accuracy, presentation, cleanliness and timing Delivered range of food products and related promotional articles, such as pizza, door hangers
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Assisted with in-store operations, such as assembling of delivery boxes, floor cleaning and dishwashing
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Helped cooking staff make pizzas during heavy walk-in or call-in periods to ensure smoother operation
•
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
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Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
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EDUCATION
June 2012
High School Diploma
San Juan Hills High School, San Juan Capistrano, CA