Software Test Development Engineer Production Line

RESUME

Shikha Mishra

**** ********* ** **

SMYRNA, GA 30080-3117

Email id: ***.******@*****.***

Phone no: 404-***-****

Nationality: Indian

Date of Birth: 21st March 1989

Work authorization: L-2B Permit which does not requires any further authorization from USCIS to work within U.S.A.

CAREER SUMMARY

A self-motivated, result oriented & well-organized professional who works effectively under pressure to achieve targets with strict adherence to reporting deadlines. PROFESSIONAL EXPERIENCE (Jul 2019- Feb 2023)

Period Role / Profile Organization

July 2019- Present Senior Test

Development Engineer

Flex (Flextronics), Budapest Design Center

,Hungary

Note: moved from Hungary to Atlanta in Feb 2023.

PROFESSIONAL EXPERIENCE (2010 – 2012)

Period Role / Profile Organization

Dec 2011- Nov 2012 1st Level Assurance –

Intelligent Network

Engineer

Ericsson Global Services Ltd., India

Oct 2010 – Nov

2011

Lecturer World College of Technology and Management, Gurgaon, India

I took break from professional carrier in November 2012 as I relocated to South Africa post my marriage as my husband was working there. I could not take any new professional role in South Africa as I was there on dependent visa and later one year I was managing my child as well. After my child started going to school, I restarted my career as Senior Test development Engineer at Flextronics International Kft. Budapest,Hungary.

EDUCATIONAL QUALIFICATIONS

Degree University / Institution Year of Passing

Bachelor of Engineering

(Electronics & Communication)

Rajasthan College of Engineering for Women,

Rajasthan, INDIA

2010

12th Grade CBSE Board, New Delhi, INDIA 2005

10th Grade CBSE Board, New Delhi, INDIA 2003

SKILLS / KNOWLEDGE

● SOFTWARE SKILLS :- Labview, Bitbucket, Jeera, confluence,basic Tcl,core UNIX, LINUX

,VMware, Basic visual Studio,Solaris 9/10, MS Office, Photoshop, Mat lab, Microsoft Word/Excel, Microsoft Access, Minitab, basics of C,C++, learning python

● TELECOM SKILLS : 2G, 3G, 5G basics, IN,VAS, Linux, Signaling, SS7, IVR, GSM, GPRS, CDMA, Troubleshooting

● Other technical skills: Soldering, filling metal sheets, drilling metals etc. PROFESSIONAL EXPERIENCE DETAILS

Current Employer: Flextronics International KFT

Designation : Senior Test development Engineer – Test Development Team (July 2019- Present) Tools working on: Labview, NI Teststand, Flex developed tools/platform,Jeera, Bitbucket,Minitab Icinga(monitoring application),Linux, Vmware,Oracle VM VirtualBox Job Profile:

● Responsible to ensure proper and smooth operations in the production line,

● Developing test Responsible to create test before implementing it to production line. And also developing the same.

● Creating Customized Tests Creating test according to customer needs and also ensuring the proper functioning of the same through regular monitoring and support.

● Providing test development and software upgrade support:- Responsible to upgrade the software when required and also Trouble shooting problems in live production, Validating regular health checkup,Operation and Maintenance Activity of the production.

● Troubleshooting in case of any failure or service interrupt with no delay.

● In case of failure checking the error logs and analyzing the problem & troubleshooting the same.

● Main & Appending Product Configuration and Firmware updates as per customer demands.

● Tracking of Backup Process of all production system & ensuring the availability of data and database of all the systems used in running the production test in case of any system failure or customers audit.

● Interacting with customer complains & demands…Resolving the problem due to unusual firmware release or other Issues.

● Programming and running diagnostic reports on equipment and programs:- Once a test is performed and bugs or glitches are found in the system or program, determining the best way to correct the errors on time.

● Documentation:- Creating the documents which includes information and instructions to run the test.

Last Employer : Ericsson Global Services Ltd.

Designation : 1st Level Assurance – Intelligent Network Engineer (Fault Management)

(Dec 2011 to Nov 2012)

Tools working on : MSDP tools, Bharti (Airtel) tools, Putty Job Profile:

● Responsible to ensure Network Operations Maintenance of IN Services for Cellular Network of Bharti – Airtel for OCS (Online charging system) operations, GPRS (General Packet radio service), SMSC/MMSC (Short/Multimedia Message Service Center).

● Acceptance testing for the IN nodes at the time of integration; checking functionality of the servers with respect to services.

● Providing L1 level support for IN nodes in Trouble shootings, Validating regular health checkup,Operation and Maintenance Activity of Charging System nodes (CS 3.0/CS 4.0 ) CCN (SCP), SDP, VS, AIR, MINSAT, and IVR & EMM nodes across India for Bharti-Airtel Network.

● Troubleshooting of IN nodes for any failure or service interrupt with no delay.

● In case of call failure checking the error logs of nodes, analyzing the problem & troubleshooting the same.

● Main & Appending Product Configuration &Tariff Configuration as per customer demands.

● Ensuring the generation of proper CDR’S with all the defined fields. Ensuring the proper format & fields of CDR’S being transferred to 3rd part system from our OCS (Mediation).

● Handling charging mismatch complaints by crosscheck with configuration & resolving the same if found any discrepancy.

● Tracking of Backup Process of all nodes & ensuring the availability of data/cdr’s/database of all the nodes in case of any system failure or customers audit.

● Interacting with customer complains & demands…Resolving the problem due to unusual release cause in IN & call Issue regarding call failed in Intelligent Network on daily basis. Previous employer: World College of Technology and Management, Gurgaon, Haryana, India Designation : Lecturer

(Oct 2010 to Aug 2011)

Subjects: Wireless Communication & Computer Networks TRAINING/PROJECT

Organization: Rajasthan Electronics And Instruments Limited(REIL) Duration: 26/05/09 to 25/06/09(26 days)

Description: Working of Solar Panel in relation to Photons. Project goal: Project to form an Intelligent Engine; automatic gate control & track switching. Summary of project: The objective of this project is to control the position of a solar panel in accordance with the motion of sun. This project is designed with solar panels, LDR, ADC, Microcontroller, Gear Motor and its driving circuit.

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