HR Coordinator/Onboarding Specialist/Training Specialist

Objective

Moved to the Dallas/Fort Worth, TX area in July 2022 and I’d like to find a fast paced, cross-functional organization, to bring my HR experience to. The right company will appreciate all of my varied professional skills, including communication, multi-tasking, training and technical abilities that will allow me to grow in a new position.

Profile

I have considerable experience with customer service of all kinds, multi tasking, goal setting and prioritizing, writing of various types of documentation including training materials, use of all types of office equipment and computer skills as well as managing multiple projects at one time. I have worked in many fields including education, software, HR, office administration and training and am open to finding a position that uses my wide variety of skills. I have been involved in athletics as an athlete, coach and fitness trainer for over 40 years, and have learned much from my experiences in those varied capacities about life, working with people, and taking responsibility for my self and the work I produce.

Skills Summary

Organization Skills

Implementation of Goals

Written Correspondence

Strong Communicator

Computer Proficient

Ability to Learn

Scheduling

Teaching Skills

Trained Various Learning groups

Function as a Team Member

Professional Experience

8/2021 – Present Onboarding Specialist – Yellow Freight – Tualatin, Or

As an Onboarding Specialist I am responsible for crafting and sending communication with information about the company, onboarding agenda, equipment handover, dress code, parking options, perks and similar items. ensuring new hires have any technical assistance they need to properly set up their hardware/software and distribute manuals, passwords, and guidelines, as needed auditing data and setting up employee profiles in internal HR systems; assisting with the coordination, preparation, and distribution of employee documentation, aligning new employees with managers and their team and communicating involvement procedures to all stakeholders, serving as the primary point of contact for hiring managers and newly hired employees. Additionally skills needed for this position include prioritizing and managing a workload to meet critical deadlines, acting as a subject matter expert and making recommendations on how to improve process efficiency, ensuring compliance with all processes and maintaining a high level of confidentiality at all times, and identifying innovative and creative new ways to onboard new employees/reach a more scalable and measurable onboarding experience.

2/2021 – 8/2021 Driver Training Program Coordinator – Yellow Freight – Tualatin, Or

Driver Training Program Coordinator required full cycle hiring, from initial contact, to moving candidate through hiring, into our Class A CDL Academy, to sending to home location and completing hiring process at location. Tracking all requirements for Academy and once completed to be full time employee. Responsibilities include entire West Coast and 4 academies, tracking Drug screens via eScreen, hiring via Taleo, backgrounds through First Advantage, and verifying endorsements and TSA backgrounds completed as well.

1/2020- 2/2021 Talent Acquisition Coordinator – YRC Freight (National Carrier Yellow Freight) – Tualatin, Or

As a Talent Acquisition Coordinator I was responsible for seeking out the most suitable candidates, reviewing applications, and conducting interviews, playing a primary role in the hiring process of new employees. Dutie also included coordinatinating with various mangers to assess staffing needs, draft and post job listings, communicating with applicants throughout the interview process, guide recruits through the onboarding process and forward suitable candidates to department heads.

6/2019- 1/2020 HR Coordinator – Reddaway (Regional Carrier Yellow Freight) – Tualatin, Or

As an HR Coordintor I was responsible for responding to internal and external HR related inquiries or requests and provide assistance, redirecting HR related calls and distributing correspondence to the appropriate person in the HR team maintaining records of personnel-related data in both paper and the database and ensure all employment requirements are met. It also included liaising with other departments or functions (payroll, benefits etc.), supporting the recruitment/hiring process by performing background checks, assisting in shortlisting, issuing employment contracts, working with supervisors in performance management procedures, schedule interviews, HR events coordinate training sessions, onboarding and update records with new hires, assist in ad-hoc HR projects, like collection of employee feedback and upport other functions as assigned.

5/2017- 6/2019 HR Assistant – Reddaway (Regional Carrier Yellow Freight) - Tualatin, Or

As an HR Assistant I improved my technological savvy in order to effectively use spreadsheets and applicant tracking software. I was involved in the creation of job descriptions, writing emails to employees and candidates, managers, as well as C level executives. I was responsible for maintaining personnel files of many employees in the company, stored physically and digitally, additionally using organizational skills to complete these duties. Duties also included escalating any employee grievances to the proper parties, and other tasks that involve collaborating with others.

1/2015- 4/2017 Education Coordinator Friends of Historic Champoeg St. Paul, Oregon

Provided direction for the Promise Program at Champoeg State Park, a historic field trip program for students ages 1st grade through 8th grade. Responsiblilities included hiring and managing staff meeting state standards with our curriculum, constant updating of curriculum based on teacher evaluations collected over the season, researching information to make sure all curriculum is historically correct, controlled the budget and purchasing of supplies and managed the administrative portion of the school registrations for the Friends of Historic Champoeg.

1/2003 – 12/2014 Unemployed Professionally – Raised twins at home – Managed home of 4

2/2003 – 12/2003 Technical Support and Training Representative • QMedtrix, Inc. • Portland, Or

Provides support and training for external and internal users of proprietary software and services. Answer, evaluate,and prioritize incoming telephone, voice mail, email and in-person requests for assistance from users experiencing problems with software, systems and services. Interview users to collect information, lead users through diagnostic procedures to identify and resolve issues and problems, log and track calls using problem management database, maintaining historical records and related problem documentation and develop and maintain strong customer relations.

2000 – 2002 Certified Training Specialist / Certified Trainer • Sage Software • Beaverton, Oregon

Identify training needs by evaluating strengths and weaknesses, translate requirements into trainings that will groom employees for the next step of their career path, build annual training program and prepare teaching plans, develop or oversee the production of classroom handouts, instructional materials, aids and manuals. Also directed structured learning experiences and monitored their quality results, acclimated new hires to the business and deliver training courses, assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior and finally periodically evaluate ongoing programs to ensure that they reflect any changes and staying abreast of the new trends and tools in employee development.

1999 – 2000 Certified Product Specialist • Sage Software • Beaverton, Oregon

Answer incoming calls in a call center environment, according to scheduled call shift, in order to meet business needs, manage multiple client relationships including identifying, quantifying, prioritizing, and owning the resolution of multiple issues in a timely and professional manner and consistently produce clear, detailed and high quality written documentation of client calls related to software problems, network, hardware, operating system and/or work flow issues according to established guidelines.

Coaching Experience

1989 – Present

Private Pitching Instructor • Tigard, Oregon

2004 – 2008

Co-Head Coach - Varsity Softball Team • Lakeridge High School • Lake Oswego, Oregon

1996 – 1999

Head Coach - Junior Varsity Softball Team • Beaverton High School • Beaverton, Oregon and St. Helens High School, St. Helens, Oregon

Ability to determine a teams weaknesses, set a plan and goals, and implement those changes

Demonstrated ability to teach both basic and high level softball skills

Tracked athletes progress in school for eligibililty purposes

Assisted athletes with goal setting and achieving those goals

Make use of Team Building and Bonding exercises to create a stronger team feeling

Time management techniques are used to help the athletes manage both school and sports.

Able to transfer coaching skills to a wide variety of sports and activities.

Teaching Experience

1995 - 1997 Secondary Teacher: Social Studies • St. Helens Middle School • St. Helens, Oregon

1991 - 1995 Secondary Teacher: Social Studies • Arlington High School • Arlington, Oregon

Taught Social Studies, Science, Math, Psychology, French, and several self-designed electives, mastered creation and implementation of lesson plans for small and large groups, capacity to set long and short term goals for myself and the class or group. This includes experience using a wide variety of teaching styles including but not limited to: lecture, debate, cooperative learning, and one-on-one, understanding of Administrative hierarchy in educational institutions, communicate consistently with involved parties on the progress of the students, use of assessment tools, and the ability to work individually or in a group to complete tasks and responsibilities.

Education

June 1991 Bachelor of Arts in History • Lewis and Clark College • Portland, Oregon

June 1997 Oregon State Teacher Standardization Certification and Post-Baccalaureate

Work towards Masters Degree Program in Social Sciences and Curriculum and Instruction • Portland State University • Portland, Oregon

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