BARBARA J DUNNELL

Cell: 479-***-****

advpwz@r.postjobfree.com

Summary and Skills:

Current objective is to eagerly and diligently transition back into the Travel & Tourism Industry.

(Obtain Travel & Tourism training in 1990. Which included Air, Auto, Hotel, Cruise and Rail Travel. Using systems; Sabre, Datas II “now Pars”, ARS, CRS-Travelopro, as well GDS). Familiar with organizations: ASTA, ASTA, CLIA, IATA/IATAN, Previous experience: Healthcare professional with 20+ years of experience in on-site billing, medical billing, insurance verification and pre-certification and reconciliation. Two years as a provider credentialing. Handled and managed revenue analysis for payment and billing discrepancies for working hospital accounts.

Worked with full cycle billing team to ensure all accounts were being worked and followed up on. Experience working with Medicare, Medicaid, Commercial, supplemental insurances and pediatric plans. Software experience includes Cerner, NextGen, PremiEHR, AllScripts, AS400, ProMed, Epic, AdvancedMD as well as Microsoft Office (Excel, Outlook, Word, Power Point). Strong Microsoft Excel user with experience using (V-Look ups, Macros and formulas, Pivots) to track and manage billing and revenue. Proficient in SAP software.

Exceptionally detail oriented, efficient, acquired over 30 years’ experience within Administrative Office and Customer Service. Advance Computer literate, experience with all types of office/business equipment. Also experience in ROI Medical Record HIM/Records Retrievals for continuation of care as well as insurance and litigation purposes. Healthcare Insurance precertification, verifications and Medical Terminology. Professional Experience:

Currently Position:

Insight Global/Kellogg (Temp position)

FULL TIME/40+ HOURS PER WEEK

Aug 15, 2022 to Present (Full Time Remote)

Financial Deduction Analyst Cash-to-Invoice

Responsible for analyzing, process financial statements, deductions. This may include forecasting future revenues and expenditures, as well as modeling capital structure and budgeting. I drive operational efficiency, growth opportunities and cost savings strategies within our Supply Chain organization. We value your insights, and your clear communication skills, and will be counting on you to advise your business partners on financial matters and provide input into business decisions from a financial perspective. In the role of Analyst, Invoice to Cash Deductions and Collections you will be a key part of the Company’s success! As a part of the great Company community at our Global Business Services (GBS) location, expert eye for detail as performing diverse work activities included in the end-to-end Invoice to Cash (ITC) process. System: SAP, Excel and Kellogg portals. Tyson Foods Corporation

FULL TIME/40+ HOURS PER WEEK

September 3, 2019 to January 12/2020 – APN Temp Service January13 2020 to Current – Perm w/TYSON

Springdale, AR

Accounting Administrator-Deduction Analyst

Responsible for research and resolution of customer deductions for specific distribution channels and divisions. Responsibilities include, Researching and reviewing all customer short payments in Dispute. Monitor promotional spending and alert appropriate management of overspends and incorrect promotional issues, Processing customer payments through Dispute when appropriate. Validating deductions and coding if valid in SAP systems while maintaining appropriate approvals. Admins are to process accounts daily and keep an up-to-date customer profile. I work alongside management team while performing assigned tasks and reporting. In additionally, I work cross functionally across the enterprise (Brokers, Sales, Accounting, Transportation, and Billing). While using strong ability to keep organized as balances are reported on by management. Accounts for the dept close each month.

Envision/Sheridan Physician Service

April 25, 2016 to February 25, 2019

FULL TIME/40+ HOURS PER WEEK

Springdale/Bentonville, AR and Phoenix AZ

Site Billing Coordinator/Phoenix, AZ Region-Banner Hospitals and NWMC TUCSON Previous: Site Billing Coordinator/Office Manager-Children Neonatology Dept Willow Creek Women’s Hospital

SBC performs Administrative, operational and quality assurance functions to support the billing process. The coordinator is responsible for the assembly, completeness and submission of patient’s medical records to RCM (Revenue Cycle Management). While also, providing physician practice support to providers and hospital facilities. By gathering, reviewing, and reconciling all medical billing documentation and records from all sources within the hospital facility and patients. Verifying all above documents including insurance eligibility prior to submission to corporate office. Identify and record any/all physicians deficiencies on an excel logs/graphs/grids daily. Corresponding with physician and medical staff in regard to deficiency records. I am the first point of contact in identifying documentation issues and educating providers/medical staff on these billing errors and all requirements in order to properly bill for medical services rendered. Communicate with Clinical Leadership, Chief(s), Director(s), and individual providers to coordinate corrections, updates and completion of deficient medical records documentation. As Office Manager: Administrative Assistant for providers and the Neonatology department. Assist the medical director and Chief of staff by maintaining attendance and minutes for Quarterly Neonatology Meetings throughout the year. Facilitate the Credentialing processes. Publish and maintain monthly schedules and correspond with medical staff to fill any vacancies. Act as liaison between hospitals and Sheridan/Envision Corporate Office. Keeps Site Billing Manager apprised of billing operational issues. Maintain an up-to-date provider and nurse contact lists, assure all CEO/CNO/ACEO and medical directors receive current list(s). EMR Operation systems: Cerner, AdvanceMD, PremiEHR, Windows, Microsoft Excel spreadsheets, Microsoft Outlook(s), Microsoft PowerPoint, Hospitals and Sheridan/Envision Intranets, Varies of Insurance base verification/Clearing House websites, Tiger Text (Confidential Physicians Texting service).

Northwest Community Hospital

April 2013 to July 2013

FULL TIME/40+ HOURS PER WEEK

Bentonville, AR

Registration/ER Department: I registered patient for Emergency Medical Treatment. By doing this I obtain Patients ID and Insurance cards for demographics. I triaged patients to determine the speed to which the patient(s) needed to see the nurse or doctor. I accepted payments for coinsurance/co- pays.

EMR Operation systems: AS400, EPIC, Cerner, ProMed, Microsoft Excel spreadsheets, Microsoft Outlook(s), Microsoft PowerPoint, Varies of Insurance base verification/Clearing House websites, Healthport-Release of Information/HIM-TEC (ROI) Services May 2010 to May 2013

FULL TIME/40+ HOURS PER WEEK

Fort Smith & Springdale, AR

As a ROI specialist, I in-charge of providing Medical information, medical records, to the proper recipients and follow confidentiality rules to protect clients' sensitive information by using quality assurance functions.

My job duties were to release sensitive Medical information when it is requested, answer client questions either in person, over the phone, or online, and keep detailed records of information requests and documents. A high level of sensitivity and confidentiality was implemented in order to protect patient’s medical privacy and to abide by HIPAA regulations. By doing the above I demonstrated strong customer service skills, attention to detail, and the ability to work well in groups and collaborate with other specialists and clinicians. I ensured medical record availability by accurately routing records to admissions and emergency departments, physicians, and other authorized hospital staff; maintaining chart location systems. EMR Operation systems: Cerner, AS400, Allscripts, Microsoft Excel spreadsheets, Microsoft Outlook(s), Microsoft PowerPoint, Varies of Insurance base verification/Clearing House websites. Sparks Hospital-Oncology Dept.

November 2009 to May 2010

FULL TIME/40+ HOURS PER WEEK

Fort Smith, AR

Scheduling/Insurance Pre-Cert Coordinator, I coordinate all aspects of radiology procedure scheduling as well as schedule follow up appointments for our clinic. In charge of obtaining Precertification/Authorizations and verify benefits from a multiple of different insurance companies. In addition, I worked front office checking in patients for appointments. Face-to-face interaction with patients and hospital staff. Work with patients Health Information Portable Act as within (HIM) Health Information management within Medical Records. EMR Operation systems: Cerner, Nextgen, GE Centricity, Star, Athena, Microsoft Excel spreadsheets, Microsoft Outlook(s), Microsoft PowerPoint, Varies of Insurance base verification/Clearing House websites.

VA Hospital (Raven Group, WA, DC)

August 2007 to November 2009

FULL TIME/40+ HOURS PER WEEK

Fayetteville, AR

Medical Support Assistant (MSA), Worked in the ER Department/Patients Accounts. I checked veterans in for emergency care. Order Radiology testing. Pre-Certified all Veterans services and eligibility services and private benefits. Processed ID cards. Face-to-face interaction with veteran patients and families. By evaluating eligibility services, we use a system called MEANS test. EMR Operation systems: AS400, MEANS eligibility testing system. Education:

2008-2011 Northwest AR Community College (NWACC) Bentonville, AR 1990 Travel Tech (Travel & Tourism) Tulsa, OK

Employment Gaps:

March 2014 to April 2016

Employment gaps where do to taking time off to care for my terminally ill mother. Though at that time, I did some freelance writing work.

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