MELINDA BROOKS

**** ** **** ******, **********, FL 33351

954-***-**** advpuk@r.postjobfree.com

Florida 2-15 License # W378528

OBJECTIVE

To exceed company benchmarks accurately and efficiently by employing over ten years of experience in the healthcare industry, both administratively and health insurance related. EDUCATION

Bachelor’s Degree of Science in Healthcare Administration with Management Concentration DeVry University

JANUARY 2018 - SEPTEMBER 2022 – ATTAINED WITH GPA OF 3.94 Graduated Summa Cum Laude while consistently being named to the Dean’s list for academic excellence over the course of degree work. Inducted to The National Society of Leadership and Success, Sigma Alpha Pi, based on academic accomplishment.

EXPERIENCE

Human Resources Field Assistant Vitas Healthcare MAY 2020 – PRESENT

Maintaining the accuracy of over 300 employee records.

Facilitate team meetings with employees during open enrollment

Producing reports which analyze the status of employee charts.

Recruiting and screening suitable candidates for employment.

Educating applicants through the hiring and onboarding process.

Processing employee deliverables daily.

Supporting leadership mandates by enforcing adherence within the workforce.

Communicating deliverables with various teams daily.

Processing documentation for subpoenas and the Medical Examiner’s cases.

Enforcing all policies and guidelines in accordance with the Corporate Legal Department. Benefits Counselor AFLAC

JANUARY 2017 – APRIL 2020

Facilitate open enrollment with corporations and employees

Educate employees about health insurance and employee benefits

Maintained accurate Customer Relationship Management Billing Administrator New Direction Institute, Inc. JUNE 2010 – OCTOBER 2018

Processing insurance claims for all services of the organization.

Supporting client relations with the timely and accurate posting of charges to patient accounts while acting as a liaison between insurance companies.

Interpreting CPT and ICD-10 codes with proficiency in Credible Behavioral Health EMR and Revenue Cycle.

SKILLS

Microsoft Office Proficiency

Both Oracle HR and EMR System Proficiency

Capacity to meet deadlines under pressure

Project Management

Goal-oriented

Solution-focused

Team Player

Small business organizational skills