Center Representative Medical Assistant
Resume:
Brittany Steffen
Berne, IN *****
***************@*******.***
Authorized to work in the US for any employer
Work Experience
Upholsterer
Smith Brothers Furniture - Berne, IN
June 2021 to Present
Sewing fabric into furniture, working as a team with other people, working together to meet a daily goal of pieces of furniture made daily.
Substitute Teacher K-12
South Adams Schools - Berne, IN
February 2021 to April 2021
Substituting for teachers, in various grades, assisting students with homework, following lesson plans, making sure students follow the rules and keep them on task with what they are supposed to be doing. Area Cleaner
RELIABLE CLEANING SERVICE - Berne, IN
February 2019 to October 2019
Cleaning specific areas of the factory to showroom standards, including break rooms, bathrooms, offices. Staying on task and getting required things done every single day in the allotted time frame. Call Center Representative
State Farm Mutual Automobile Insurance Company - Berne, IN March 2015 to October 2015
Calling clients daily to schedule an appointment to come in and review their insurance policies. Answering telephone for office to schedule clients, review their policy, direct calls to correct agent, take detailed messages, helping make the office run in a professional setting. Medical Assistant
Jay Family Medicine - Portland, IN
August 2014 to August 2015
Taking patients back to the exam room, taking patients vitals, assisting in office procedures, administering shots, urinalysis, finger sticks, ear lavages, cleaning rooms, dictating office notes, along with working with staff members to help make the office run in a timely and smooth manner. Medical Assistant
Adams County Family physicians - Berne, IN
June 2012 to August 2014
Front desk management, answering phone calls, scheduling patients, submitting insurance claims, collecting payments, being the first person patients see when they enter the office, managed patient records, updating information, scanning documents, entering insurance Information, working with other employees as a team to make the office run in a smooth manner Education
Technical Certificate in Medical Assisting
Ivy Tech Community College - Fort Wayne, IN
August 2011 to August 2013
High school diploma in General Studies
South Adams High School - Berne, IN
August 2006 to June 2010
Skills
• Childcare
• Classroom Management
• Teaching
• Organizational Skills
• Experience Working With Students
• Special Education
• Medical Scheduling
• Vital Signs
• Medical Records
• Experience with Children
• Early Childhood Education
• customer service
• operating mutli line telephones
• Problem management
• Typing
• Communication skills
• Call center (1 year)
Certifications and Licenses
Administrative Medical Assistant
June 2012 to Present
Assessments
Analyzing data — Proficient
May 2021
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Attention to detail — Proficient
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
August 2022
Responding to customer situations with sensitivity Full results: Proficient
Medical terminology — Highly Proficient
March 2022
Understanding and using medical terminology
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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