John Roach

**** * ****** ***** ** ***** 509-***-**** advprg@r.postjobfree.com

Professional Business Acumen, Advanced analytical & problem-solving skills

Training Negotiation-Sales Process Expert, International Sales negotiator

Award Winning Customer Service/Sales in Banking, Automotive, Telecom, Solar, exc

Specialized training sales process launched nationally, Fluent in multiple CRM-custom CRM development, C-Suite negotiations. Built complex compensation strategies to encourage appropriate sales targets for revenue, growth & retention.

MAJOR ACCOMPLISHMENTS

Recognized as a sales expert, leading from the front. Asked to train the trainers leading from example not just ideas. From ideas to implementation creating millions in retail sales in multiple industries. Star Award and Gem Award from Comcast, identifying major obstacles in customer experience and sales training.

Ohm Solar / Solgen Power Title: SR VP Sales / Nov 2019– April 2022

Created organic marketing flyers, parterships, web development, local and national marketing. Study complex compensation strategies to make it simple for existing and new reps. Launch start up sales department in Washington State, Oregon and Idaho, extended now from coast to coast. Leading from the front as an VP with personal sales to over 100 salespeople selling now over 50,000,000.00 per year in solar. From sales process, finance options, funding, state and federal incentives to customer care. Created a market strategy to achieve sales targets, gross, growth and retention.

COMCAST: Spokane WA Sept 2012 – Nov 2019 Title: SDM/DSR/BAE

Created several marketing and sales strategies, reshaping the sales process and customer experience. Built a top performing team in Washington breaking records nationally, earners hitting over 200k annually with target compensation of 60k. Number one earner in Washington Region for the year of 2017. Nationally ranked top 1% in overall sales consistently. Specialized training in Philadelphia for Comcast Business. Multiple awards-compensation for outstanding sales and cross functional team partnerships.

SPOKANE VALLEY HONDA/MAZDA: Spokane Valley, WA Aug 2006 – Dec 2012

Title: Sales Professional-Service Manager

Identified as a team leader and sales expert. Travel out-of-area sales seminars, then implement training courses locally. Developed an award-winning presentation/ Sales Sytem, responsible for coaching new and veteran sales representatives regarding new techniques, processes developed by Honda. Highest customer satisfaction index out of 16 Sales Professionals for the duration of employment. Achieved number one in the region for Customer Pay sales in Service. ( June 2015- July 2016) Took Subaru in Spokane from 550 out of 600 plus stores to top 50 in the USA in under 6 months. Magna Society awards for sales and customer satisfaction @ Audi/ Vw Spokane. Developed walk around, sales process with a lead from the front mindset. Used by sales management team to close new and used sales or train new or senior reps developing top producers in service sales and customer experience.