Entry Clerk Data
Resume:
Danita D. SYLVESTER
Calumet City, IL 60409
(M) 708-***-**** ***************@**********.***
Summary: Experience includes office administration, provide customer service to Commercial Insurance Providers. Great interpersonal skills, able to handle complex and varied tasks.
Work History:
April 2006 – January 2019 Insurance Service Office/Verisk Chicago, IL/Jersey City, NJ
06/15-01/19 Remote Work Pack
Receive vendor listing from Home Office. Contact customer for verification of information, via location, confirm customer of further contact from Verisk Agent by way of name to schedule on-site visit.
03/12-06/15 Biller/Quality Control
Processed and adjudicated bills for Insurance vendors. Prepared and maintained documents for quality control.
09/10-03/12 Telcom Group Leader
Supervised and trained four-six employees
06/08-09/10 Telcom Operations
Received customer orders via Fax/Phone from Commercial Insurance vendors. Created invoices and prepared for payments
04/06-06/08 Data Entry clerk
Provided administrative assistance to in-house personnel and Field Reps where needed. Arranged and organized documents for scanning to computer. Answered incoming calls as well as needed.
October 2005-Feb 2006 United Voters for Truth and Change Chicago, IL
Assistant to President
Placed qualified individuals on construction sites; Answer multi-line phones
Scheduled and attended meetings with various General Contractors
May 1999-Oct 2005 Other Employment
University of Chicago Chicago, IL
Senior Benefits Administrator, Human Resources
6/96 –02/99
Offered extended health coverage to terminated employees.
Created and reconfigured employees’ databases.
Answered multiple line phones with detailed messaging.
Maintained an in-office calendar, keeping track of schedules, appointments, and meetings.
Education
National Safety Council
January 2004
Certified Flagger
Chicago, IL
Certified Flagger For the National Safety Council, Chicago Chapter, Through 2007
Thornwood High School
June 1996 Diploma
South Holland, IL
Proficiencies: MS Office (Word; Excel; Power Point)
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